Very positive experience shopping at Vensons for beds. No pressure from sales staff who were available to talk to as needed. Relaxed atmosphere in the showroom and after I’d decided which mattress I... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 9 Cribbs Causeway Retail Park, BS34 5UD Bristol, Avon, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fantastic service from start to finish. The person in the shop was very professional and spent time discussing the beds with me. The delivery men, Jacob and Brad were excellent, professional, polite a... Ver mais
A empresa respondeu
Excellent information and description of beds in an initial visit. On the second visit to purchase excellent service. Clear explanation of costs, delivery and having the company build the bed and remo... Ver mais
A empresa respondeu
Purchased a new bed from Bensons at Cribs Causeway. The sales assistant, Julie Watson, was the most helpful person anyone could wish for! She explained in great detail the differences between the bas... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Bristol Cribbs Causeway
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 9 Cribbs Causeway Retail Park, BS34 5UD, Bristol, Avon, Reino Unido
- 1179505706
4,8
Excelente
123 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sales assistant was wonderful and…
Sales assistant was wonderful and knowledgeable assisting me to choose bed and mattress . Delivered with lots of notice and good communication.
13 de agosto de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
Hello Sarah,
Thank you for your wonderful feedback! 😊 We're delighted to hear that our sales assistant was so knowledgeable and helped you find the right bed and mattress for your needs. It's also great to know that the delivery process was well communicated, with plenty of notice provided along the way.
We really appreciate your kind words and hope you enjoy many comfortable nights in your new bed,
Megan | Customer Care Specialist🛏️
A good experience from start to finish
Excellent service in store. Delivered on time with great communication beforehand.
Very pleased with my new bed and mattress
9 de agosto de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
We're so pleased to hear you received excellent service in-store and that your delivery was on time with great communication. It's wonderful that you are very pleased with your new bed and mattress!
Team Bensons
Omar was very helpful
Omar was very helpful, without being pushy. He gave us the information to make a decision and after that it was all very straightforward.
4 de agosto de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
Thank you for your wonderful review! We're delighted to hear that Omar was so helpful and provided you with all the information you needed to make a decision, making the process straightforward.
Team Bensons
Very positive experience shopping at…
Very positive experience shopping at Vensons for beds.
No pressure from sales staff who were available to talk to as needed. Relaxed atmosphere in the showroom and after I’d decided which mattress I wanted to purchase, the process was uncomplicated and member of staff professional, friendly and efficient.
This was second time I’ve purchased from this store. I’d return again and recommend to friends.
26 de julho de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
Thank you for your wonderful review! We're so pleased to hear about your positive shopping experience with us for beds. It's great to know that our staff provided a relaxed atmosphere and that the process was uncomplicated and efficient. We truly appreciate your continued loyalty and recommendation!
Team Bensons
Fantastic service from start to finish
Fantastic service from start to finish. The person in the shop was very professional and spent time discussing the beds with me. The delivery men, Jacob and Brad were excellent, professional, polite and gave advice on the bed. Did a very neat job putting the bed up for me and very efficient. Would highly recommend benson for beds
24 de julho de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
Thank you for your fantastic review! We're delighted to hear that you received excellent service from start to finish. It's wonderful to know that our store colleague took the time to discuss the different bed options with you and helped you find the right choice.
Wishing you many nights of perfect sleep ahead!
Ottoman beds
Excellent information and description of beds in an initial visit. On the second visit to purchase excellent service. Clear explanation of costs, delivery and having the company build the bed and remove all packaging. Can’t fault the service we received. Richard was exceptionally helpful and very knowledgeable about all the products he showed us.
22 de julho de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
Thank you for your fantastic review! We're delighted to hear that you had such a positive experience across both of your visits.
We're also glad that the information around pricing, delivery, assembly, and packaging removal was explained clearly, giving you complete peace of mind before making your purchase.
We'll be sure to pass your kind comments on to Richard, who will be thrilled to hear your feedback. Thank you for choosing us. We truly appreciate your support and hope you enjoy your new bed for many years to come! 😊
Richard at Cribbs Causeway was…
Richard at Cribbs Causeway was excellent and knowledgeable. He explained all the options and configurations and was very patient while we deliberated for ages before finally deciding. Not remotely pushy. Thank you Richard.
16 de julho de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
We're so pleased to hear that our colleague was excellent and knowledgeable, explaining all the options. It's wonderful that they were patient and not at all pushy, allowing you to make your decision. We appreciate your kind feedback.
Team Bensons
Would not recommend at all
Would not recommend at all. We are elderly and were not given honest advice in the store in Bristol. It was too much trouble for us to arrange an exchange plus we wouldn’t have been able to choose a cheaper mattress. Their sales policies are very clever. I would never trust them again
12 de março de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
Thank you for sharing your experience. We are truly sorry to hear that you feel you were not given honest advice and that our sales policies caused you distress. We understand your frustration and regret that you feel you can no longer trust us.
Service was good
Service was good - friendly but not pushy, re- directed to a bed more suitable for my needs and bed is lovely and comfortable. Would recommend their services.
10 de julho de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
We're so pleased to hear that our service was friendly and that our team was able to redirect you to a bed more suitable for your needs. It's wonderful that your new bed is lovely and comfortable!
Lovely welcome and friendly thankyou
5 de julho de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
We are so pleased you found our team friendly and welcoming. We truly appreciate your kind words and positive feedback!
Bed and mattress excellent
Bed and mattress excellent. Delivered and fitted with care.
22 de junho de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
We're so glad you found our bed and mattress excellent. We appreciate your kind words about our careful delivery and fitting.
Team Bensons
Very Friendly Sales Approach.
Richard has a very friendly Sales approach. He is also very knowledgeable and we were grateful for his help when we needed to make a change to the order.
Delivery was smoothly organised.
23 de maio de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
We're so pleased our team provided friendly, knowledgeable assistance, especially with your order change. We're glad delivery was smoothly organized. Thank you for your positive feedback!
Team Bensons
Faultless service start to finish
We had an excellent experience and highly recommend buying from Bensons For Beds. Friendly and knowledgeable showroom staff with no hard sell. Great communication throughout. Delivery staff highly professional and our bed was installed with packaging taken away. Most importantly the bed is sooo comfortable. Faultless service start to finish.
1 de junho de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
We are so pleased to hear you had an excellent experience and highly recommend us! It's wonderful that our showroom staff and delivery team were professional, and that your bed is so comfortable. Thank you for sharing your positive feedback!
Team Bensons
Richard at the Bristol store was super…
Richard at the Bristol store was super helpful. He was very knowledgeable about the products and listened to my specific requirements. It was a smooth process and Benson Beds kept me up to date on the progress of my order and arrived exactly as expected. Mattress is the best. This is my 2nd igel mattress and wouldn’t have anything else. Superb quality and comfortable. 100% recommend the store, products and excellent customer experience.
25 de maio de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
We're so pleased to hear about your excellent experience, from our team's helpfulness to the smooth delivery. It's wonderful that you love your mattress and would recommend us! Thank you for your kind feedback!
Team Bensons
Mark the salesman took me through a lot…
Mark the salesman took me through a lot of options was very patient with my questions and found me the perfect bed for me and my wife
27 de maio de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
We're so happy our salesperson was patient and helped you find the perfect bed for you and your wife!
Team Bensons
Really pleased with the service and aftercare
Really pleased with the service and aftercare experience
26 de maio de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
We appreciate your positive feedback! We're so pleased with your service and aftercare experience.
Team Bensons
Mark was very good at listening to what…
Mark was very good at listening to what we wanted. He then said it would be good to wait a few days, so we could that take advantage of the bank holiday reduction. He was good to his word and we got a 25% reduction which was excellent.
24 de maio de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
We're so glad to hear we could help you get a great reduction! We appreciate you sharing your positive experience with us.
Team Bensons
Great quality furniture and easy to…
Great quality furniture and easy to assemble. We have now bought 3 beds from bensons. Would not shop anywhere else. The delivery is always on time and the drivers super helpful and polite. Thank you.
23 de maio de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
We're so pleased to hear you love our furniture and find it easy to assemble! It's wonderful that you appreciate our delivery service too. Thank you for your continued trust.
Team Bensons
We were helped immensely by Richard at…
We were helped immensely by Richard at Cribbs Causeway who was fantastic throughout the whole process, and helped is find our mattress just a few weeks before our wedding.
19 de maio de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
Thank you for your wonderful feedback! We're so happy our team helped you find the perfect mattress for your wedding. We wish you both all the best!
Team Bensons - Jess
Friendly and helpful in getting the right bed at a good price, good service from the delivery team as well
I was served in the shop by Omar, he was friendly and helpful in finding the right bed for my spare room and in finding the best available deal. The bed was delivered by Gary and Warren on the date agreed, they also set up the new bed and took away the old one plus all the packaging leaving everything neat and tidy, very happy with the service
12 de maio de 2026
Resposta da Bensons For Beds - Bristol Cribbs Causeway
We're so pleased to hear our team member was friendly and helpful in finding the right bed and deal for your spare room. It's wonderful that the delivery team set up your new bed and removed the old one, leaving everything neat and tidy. Thank you for your kind words!
Team Bensons - Jess
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.