Great advice and help from the staff at Bensons at Pontprennau. Brilliant delivery crew. Friendly and so helpful. Bed is exactly what we needed. It does, however, still smell of pond water, apparently... Ver mais
A empresa respondeu
Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL North Pentwyn, Cardiff, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Great advice and help from the staff at Bensons at Pontprennau. Brilliant delivery crew. Friendly and so helpful. Bed is exactly what we needed. It does, however, still smell of pond water, apparently... Ver mais
A empresa respondeu
Once again it was time to get a new mattress for one of our other bedrooms so straight to Benson’s as we would not dream if looking anywhere else. As usual we were greeted with smiling faces which to... Ver mais
A empresa respondeu
Our experience from Jo the bed adviser was second to none. The knowledge she had about mattresses was outstanding. We were feeling very well educated from Jo and confident that she advised the correc... Ver mais
A empresa respondeu
The shop was very clean & felt very relaxed, the shop assistant was very helpful & friendly (Paul) & didn’t rush us into anything, Paul even Offered us a cup of tea. They had some beautiful sofas ther... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL, North Pentwyn, Cardiff, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The team were very professional and patient even when i was being indecisive on the colour hhhh. They were also very informative and helpful .
Manager at Cardiff took it upon herself to source a replacement wardrobe door from the manufacturer for us after head office said we couldn't get one
And then kept updating us to keep us informed
Really helpful and not at all pushy. An excellent shopping experience.
Fantastic help from the shop floor staff and excellent follow up after the visit when we placed our order.
Amazing experience in store. The assistant (Laura) was very attentive, gave me time and space to take decisions.
Very satisfied, even though we went few minutes to close the showroom, manager Jose helped us to choose right beds.
Liz was amazing very helpful and put us on a special diagnostic bed that helped us find what was best for us. Great service from order to delivery
I was greated when entered the store and then given enough time to browse of my accord.
Any queries I had were answered fully and my purchase was handled efficiently and courteously.
Staff very efficient easy to deal with, making the process very simple
Very polite and helpful staff, there was no pressure from them they allowed us to ponder around the store before to look around
Your representative was very informative and pleasant.
The staff were very helpful and knowledgeable about the wide range of beds and mattresses on display in this store. I was not rushed but encouraged to take time to try out the out the various types of mattress available.
Very pleasant and easy experience... no pressure to buy. The gentleman that we dealt with was extremely helpful - very easy process. Definitely recommend.
Great selection of beds and great staff. Highly recommend.
We visited the Bensons in Cardiff Gate retail park. The sales person was helpful without being pushy and great range of mattresses. We ordered on th website in the end but easy to order from.Good experience all round.
Customer service was very good. The staff were friendly and helpful.
Excellent customer service and a very well presented store.
advisor was lovely left us to shop and find what we wanted and then dealt with the sale professionally 1 slight error as she put extra firm through when I wanted firm but was rectified efficiently the following morning by ringing the shop
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