We popped in for some advice on a new bed for back pain and were greeted by Darrel who was amazing. Super knowledgeable and friendly. On returning the next day to purchase a bed he remembered us and w... Ver mais
Localização
Alterar localizaçãoUnit 2a Markham Retail Park, Markham Road, S40 1SU Chesterfield, Derbyshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I called at Bensons in Chesterfield and saw the manager there. He was more than helpful and was clearly very aware of the type of bed which would suit me best. The bed was delivered on time and tbhe... Ver mais
A empresa respondeu
I went to the chesterfield store and the customer service was amazing. Darell who had made our experience even better he made sure we was happy with everything giving us the best deals! We was really... Ver mais
A empresa respondeu
The website is a nightmare it doesn't allow you to amend orders in your basket and have to delete. I totally disagree that if your having a bed or product assembled then you shouldn’t have to... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Chesterfield196
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 2a Markham Retail Park, Markham Road, S40 1SU, Chesterfield, Derbyshire, Reino Unido
- 1246556207
4,8
Excelente
439 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very polite service
Very polite service, very helpful telephone manner, they keep you updated and if the price drops will update your order accordingly
17 de agosto de 2025
Resposta da Bensons For Beds - Chesterfield196
We appreciate you sharing your experience with us! It's great to know that you found our service polite and helpful and that you were kept informed about your order. Take care, Megan at Customer Care
Knowledgeable & friendly service!
Darrell at the Chesterfield Branch was very friendly and clearly has an expert knowledge of Mattress construction and the suitability of each type to each body shape. In store, he took readings of our postures and weight using their computerised/automated calibration mattress (very high tech) then had us lie on 5 different mattress until we found the perfect one!
10 de agosto de 2025
Opinião espontânea
Resposta da Bensons For Beds - Chesterfield196
Thank you for sharing your experience with Darrell at our Chesterfield branch! We take pride in our knowledgeable staff, high-tech mattresses, and dedication to finding the perfect fit for each customer. We're thrilled to hear you had a positive experience and hope to see you again. Sweet dreams, Megan at Customer Care
Resposta da Bensons For Beds - Chesterfield196
Thank you for your kind words! We take pride in our deep understanding of our products and are always happy to share our knowledge with our valued customers. We appreciate your support, Megan at Customer Care
Excellent service from the minute we…
Excellent service from the minute we walked in to the shop
8 de agosto de 2025
Opinião espontânea
Resposta da Bensons For Beds - Chesterfield196
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Providing exceptional service is our top priority and we're glad we could make a positive impression on you. See you again soon! Megan at Customer Care😊
Resposta da Bensons For Beds - Chesterfield196
Thank you so much for your kind words! We take pride in providing exceptional customer service and are glad it shows. We appreciate your support and look forward to serving you again soon!
Resposta da Bensons For Beds - Chesterfield196
Thank you so much for your kind words! We take pride in providing excellent and knowledgeable service to all of our customers. It was a pleasure doing business with you. Megan at Customer Care
Very helpful staff
1 de agosto de 2025
Resposta da Bensons For Beds - Chesterfield196
Thank you for the kind words! Our team takes pride in providing excellent customer service and we're glad we could be of assistance to you. We appreciate your business and hope to see you again soon, Megan at Customer Care!
Knowledgeable staff made choosing my…
Knowledgeable staff made choosing my product easy.
A good price point especially with the summer savings.
28 de julho de 2025
Resposta da Bensons For Beds - Chesterfield196
We're thrilled to hear that our staff was able to help you find the perfect product! And with our summer savings, it's the perfect time to take advantage of a great price. Thank you for choosing our business! Megan at Customer Care😊
Fantastic help from Sarah
Fantastic help from Sarah, she asked what help I needed, took the time to listen and reccomend a bed and mattress based on my needs, it was like having a personalised shopper and she was friendly and kind but didn’t push whatsoever. The products I bought suited me and that’s what was recommended- not the most expensive as often the case- with Sarah trying to get it less expensive for me. Shop environment was clean and clearly signposted with information needed and a range of beds available. Overall a much easier experience than I expected!
24 de julho de 2025
Opinião espontânea
Resposta da Bensons For Beds - Chesterfield196
Thank you for your glowing review! Our team takes pride in providing personalized and friendly service to help find the best products for our customers. We're happy to hear that Sarah was able to assist you and make your shopping experience a pleasant one. We hope you enjoy your new bed and mattress. Thank you for choosing our store, Megan at Customer Care
Resposta da Bensons For Beds - Chesterfield196
Thank you for your kind words! We strive to provide honest and informative service to all of our customers. We appreciate your support and hope to continue being helpful to you in the future, Megan at Customer Care
Great help and advise
Great help and advise. Didn't try to sell me something I didn't want or couldn't afford.
My second bed from here
10 de junho de 2025
Resposta da Bensons For Beds - Chesterfield196
We're happy to hear that you found our help and advice beneficial. We appreciate your continued business and are glad we could assist you without pressure. Take care, Megan at Customer Care
Excellent sales assistant
Nice sales assistant. Very helpful and not pushy .
Polite and relaxed
13 de junho de 2025
Resposta da Bensons For Beds - Chesterfield196
We're happy to hear that the sales assistant was helpful, polite, and relaxed. Thank you for your positive feedback; we appreciate it, Megan at Customer Care
Resposta da Bensons For Beds - Chesterfield196
We appreciate your kind feedback regarding our helpful staff and tidy shop! We are happy you enjoyed your experience with us.
Take care, Megan at Customer Care
Great experience from start to finish
Great experience from start to finish . We were attended by a very friendly, knowledgeable man who patiently listened to our requirements , then spent time with us whilst we tried several mattresses , and tried them again and again . We never felt rushed and went on to purchase our dream mattress Thankyou
7 de junho de 2025
Resposta da Bensons For Beds - Chesterfield196
We're glad you enjoyed your experience with us Louise. It's wonderful to know that our team member listened to your needs and helped you find your dream mattress. Thank you for your positive feedback! Sleep well, Megan at Customer Care
Friendly.easy to talk to.
5 de junho de 2025
Resposta da Bensons For Beds - Chesterfield196
We're happy to hear that you found us approachable. Thank you for your feedback; it means a lot to us. Take care, Megan at Customer Care
Brilliant Beds
we purchased a lovely bed the lady who went through all the beds let us try each one and we finally decided to have a certain one, we can not wait for it to be delivered thankyou.
5 de junho de 2025
Resposta da Bensons For Beds - Chesterfield196
We're happy to hear that you found a bed you love Julie! Thank you for sharing your positive experience with us; we appreciate your feedback and hope you enjoy your new bed. Sleep well, Megan at Customer Care
Good customer service
Good customer service, delivery and assembly.
22 de abril de 2025
Opinião espontânea
Resposta da Bensons For Beds - Chesterfield196
We're happy to hear that you were pleased with our customer service, delivery, and assembly. We appreciate your positive feedback! Thank you, Megan at Customer care
Resposta da Bensons For Beds - Chesterfield196
Thank you for your feedback! We're glad to hear that our staff were able to provide you with helpful and informative service. We look forward to serving you again in the future. #CustomersFirst #5starService
I found my experience quite satisfying
I found my experience quite satisfying, the choice of beds were good and the prices were exceptional.
Would definitely recommend to family and friends.
8 de maio de 2025
Resposta da Bensons For Beds - Chesterfield196
Thank you so much for the kind words! Our team at [Business Name] works tirelessly to provide a wide selection of high-quality beds at unbeatable prices. We're thrilled to hear that you had a satisfying experience and would recommend us to your loved ones. Cheers to a good night's sleep and happy customers!
A thumbs up for bensons
Dunlopillo really does give you a good night's sleep, I got ours a few weeks ago and have noticed a maked difference in both my partner's and my sleep. The salesman at bensons for beds was very helpful and although we got the last ones in the shop I'm sure they will get some more in soon
20 de abril de 2025
Resposta da Bensons For Beds - Chesterfield196
Thank you for your wonderful review! We are so happy to hear that you are enjoying your Dunlopillo mattress and that our team at Bensons for Beds was able to assist you. We apologize for selling out, but we will restock as soon as possible. Sweet dreams! 😊 #Dunlopillo #BensonsforBeds #BetterSleep
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.