Visited the showroom and Ave the assistant was very polite, and knowledgeable about everything in store. No pressure to purchase or make an immediate decision. Went back a few days later and initially... Ver mais
Localização
Alterar localizaçãoUnits 2 & 3 Alvis Retail Park, CV5 8BW Coventry, West Midlands, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Came in store a couple of times everyone was so professional and friendly. Mini went through all the features and benefits of the products that we looked at and guided us through from start to finish... Ver mais
We visited Benson Beds in coventry. We dealt with a gentleman called Intasar. He was fantastic. Superb disposition. Not pushy, but very informative, professional. Extremely smart appearance. Listened... Ver mais
Julia who served us was very helpful and informative with no hard pressure selling.She helped us make the right decision and helped us make the most of the current savings available in the sale.We ha... Ver mais
Informações sobre a empresa
Sobre Bensons For Beds - Coventry Alvis533
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Units 2 & 3 Alvis Retail Park, CV5 8BW, Coventry, West Midlands, Reino Unido
- 2476599564
4,8
Excelente
90 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Yes helpful staff in choosing matress…
Yes helpful staff in choosing matress delivered on time very polite chaps on delivery would recommend bensons
16 de fevereiro de 2026
Resposta da Bensons For Beds - Coventry Alvis533
We're so happy to hear that our staff were helpful in choosing your mattress and that delivery was on time with polite service. We appreciate your recommendation! Thank you for your positive review – Lauryn at Customer Care 💜
Great experience from in the store to…
Great experience from in the store to delivery.
15 de janeiro de 2026
Resposta da Bensons For Beds - Coventry Alvis533
We're happy your experience was great, from our store to your delivery! Thank you for letting us know.
Good quality product ontime angrier was…
Good quality product ontime angrier was polite
9 de julho de 2025
Resposta da Bensons For Beds - Coventry Alvis533
We're happy you received a good quality product and appreciate that our agent was polite and on time. Thank you for your review – Lauryn at Customer Care 💜
The staff was so friendly helpful and…
The staff was so friendly helpful and not too pushy we ended up like I was buying from a friend would go back again
12 de junho de 2025
Resposta da Bensons For Beds - Coventry Alvis533
We're happy to hear that our team was friendly, helpful, and not too pushy, making you feel like you were buying from a friend. We appreciate your feedback, Megan at Customer Care
Exceptional Staff
The assistant in the shop was fantastic and had great knowledge. She advised us well and we ended up with exactly what we wanted.
18 de abril de 2025
Resposta da Bensons For Beds - Coventry Alvis533
Thank you so much for your positive review! We are thrilled to hear that our assistant provided you with excellent service and helped you find exactly what you were looking for. - Team Bensons 💜
Because everyone treated us with great…
Because everyone treated us with great professionalism also as my wife is on a mobility scooter nothing was too much trouble.
24 de março de 2025
Resposta da Bensons For Beds - Coventry Alvis533
We're happy to hear that everyone treated you with great professionalism. It's wonderful that we could accommodate your wife's mobility scooter without any trouble. Take care Megan at Customer Care
Better I need to go for online next time.
I come to shop because I want to see the bed and same time I want to feel it. But in online is very cheaper than shop.
28 de janeiro de 2025
Resposta da Bensons For Beds - Coventry Alvis533
We appreciate you sharing your thoughts. It's good to know you value both seeing and feeling our beds in person, and we recognize the price difference you observed online. Take care,
Megan at Customer Care
Sleep made easy.
Great range to choose from. Sales staff did not pester shoppers. However, when asked a question they were very knowledgeable.
Thoroughly recommend Bensons.
8 de abril de 2024
Excellent service
From beginning to end the communication was perfect. Dan and partner Keeping us in touch right up to moment of delivery . Well done
5 de março de 2024
The member of staff who served me was…
The member of staff who served me was very good, polite and helpful.
2 de março de 2024
The young man that served us was very…
The young man that served us was very helpful and polite.
8 de fevereiro de 2024
Top of the range Benson mattress with dips
We brought an expensive Benson divan and firm king mattress set. After 24 months the topper attached to the mattress had dipped both sides. Very uncomfortable to sleep in. I contacted HO and they sent a technician. So of course Bensons said it was ok, as it was they would expect. When I bought this top of their range mattress I was told that this firm mattress would not dip in the future. We now have to go to the ombudsman as we have been miss sold this product.
25 de janeiro de 2024
Opinião espontânea
Natalie was so friendly and helpful
Natalie was so friendly and helpful. She made the whole process a pleasure
24 de outubro de 2023
Excellent service and help!
Arrived in store and wanted two replacement mattresses, a double and a king size. Got excellent customer service from a very helpful man, who advised on the mattresses we choose and replacement pillows. We were in and out in no time, thanks to the support.
20 de maio de 2023
Resposta da Bensons For Beds - Coventry Alvis533
Thank you for your 5* review Tara! -Team Bensons
The member of staff that I purchased…
The member of staff that I purchased the furniture didn’t ignore me on my own in the shop (this often happens) he was clear and attentive. The delivery went smoothly and as explained by the staff member.
20 de abril de 2023
The sales people
The sales people, the delivery team and all concerned were professional, helpful and informative.
10 de abril de 2023
Buying our new mattresses
The communication regarding delivery was excellent and the aftercare information was very useful we would definitely recommend Bensons to others and would order from them again
9 de abril de 2023
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.