Chris and Gav, my delivery drivers were the best, they were professional and friendly. I was impressed that they had shoe covers with them and cared about not leaving a mess in my home, They went abo... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Chris and Gav, my delivery drivers were the best, they were professional and friendly. I was impressed that they had shoe covers with them and cared about not leaving a mess in my home, They went abo... Ver mais
A empresa respondeu
John in the store is such a nice man - he’s polite, respectful and knowledgeable which is just what we needed with buying a new bed. We went to other bed stores locally and his manner was by far the b... Ver mais
A empresa respondeu
From the sales advisor who was knowledgeable and not pushy to the updates and emails, the ability to easily change my delivery date and then finally the delivery and set up everything was absolutely e... Ver mais
A empresa respondeu
We enquired about a bed in February of this year, being aware that we would not be ready for delivery until possibly June. This was not a problem for John at the Crewe shop, he took us on a full tour... Ver mais
A empresa respondeu
Escrito pela empresa
Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Very friendly staff offered advice with no pressure to purchase
Sales assistant at Crewe was a great help. Very friendly not at all pushy with trying to sell us a mattress.
Excellent service by the staff at the store.
Staff were not at all pushy but were ready available when you required them. Extremely knowledgeable very genuine made you feel in control which made the shopping experience very pleasant indeed. We would highly recommend the Crewe store.
The staff were very friendly and polite. Dave, a part of the team, was very informative. I asked him a lot of questions about the furniture I wanted to buy. He was very patient and understanding of my budget and needs. I was purchasing a wardrobe for my son and because Dave was so welcoming and helpful I'm returning today to by myself a new wardrobe.
Friendly knowledgeable staff and plenty of choice of beds in different sizes and levels of firmness.
No pressure to buy.
Excellent service!! The sales lady (sorry, I don’t know her name) was very helpful. Nothing was too much trouble! Thank you - will shop with Benson’s for beds again 👍
We came into the Crewe store quite late to have a browse at mattresses, the lovely man who served us, he was the only one in the shop at the time, (sorry i can't remember his name but i hope he gets this feedback!) helped us find the right bed. Very bubbly and happy to help us. Excellent customer service, especially with it being so late in the day on a Saturday. Ended up with a mattress and mattress cover to take home then and there! :) Thank you!
A super saleswoman, Claire, was very helpful.
I told her my budget and what I wanted and she showed me the options, which were many.
I bought a new mattress from Bensons for Beds in Crewe today. Excellent friendly staff - Claire in my case - and I also benfitted from £50 off the price of what I purchased.
Our sales person John was brilliant, very knowledgeable and helped us find the perfect mattress for both our sleeping positions. After visiting a few different bed shops with pushy sales staff we returned to b4b as it was very good quality and reasonably priced. The 8 year guarantee helped seal the deal and they even have a mattress recycling service for our old one.
We had a great experience buying a new bed at the crewe depot on the reta park. A lovely lady who worked there was so friendly and extremely helpful. She not only helped us buy the correct mattress that was best suited to us but also the frame of the bed. She was wonderful. I hope this feedback is given to her as she deserves to be told how great she truely was. Thankyou so much. Kind regards Lisa & Jon Downing purchased bed on Saturday 14th Jan 2023.
Great selection of mattresses to try. Jon was helpful and informative without being pushy
Great experience from the crewe store with John. Very knowledgeable on product we wanted and made sale smooth. Also the store was very accommodating of our children who wanted to test all the beds 😆
We were able to be left to choose what we wanted , but we had guidance from the jonathon
great customer experience from Jonathan
Ordered two beds.
First delivery was cancelled 5 times. Sometimes this was done with no notice at all despite taking the day off work.
Couldn’t get hold of any one in customer services despite sending emails and calling.
Had to pay £50 cash to a delivery driver despite paying for delivery already. Was told by the branch I would get it back…… never did.
Second bed took from September to end of December to be delivered. It arrived in ripped plastic, which meant the mattress was covered in dirt.
It’s the second time I’ve used Bensons, it will be my last.
Really good experience! Dave was really informative and friendly!
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