Chris and Gav, my delivery drivers were the best, they were professional and friendly. I was impressed that they had shoe covers with them and cared about not leaving a mess in my home, They went abo... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
From the sales advisor who was knowledgeable and not pushy to the updates and emails, the ability to easily change my delivery date and then finally the delivery and set up everything was absolutely e... Ver mais
A empresa respondeu
John in the store is such a nice man - he’s polite, respectful and knowledgeable which is just what we needed with buying a new bed. We went to other bed stores locally and his manner was by far the b... Ver mais
A empresa respondeu
Welcome experience went for a new mattress wasn’t sure about firmness so was asked if we would like lie bed for them to work out best mattress for us
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Crewe641
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, Reino Unido
- 1270213967
4,9
Excelente
219 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We were greeted by Tamarah and she…
We were greeted by Tamarah and she could not havebeen more helpful. She was polite and extremely helpful and she guided us to the perfect mattress for our needs!
9 de janeiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Crewe641
We appreciate you sharing your positive experience! We're so glad to hear that our team member was helpful and guided you to the perfect mattress for your needs. Thank you for your positive review – Lauryn at Customer Care 💜
The lady in Crewe was most helpful in…
The lady in Crewe was most helpful in every way.
16 de dezembro de 2025
Resposta da Bensons For Beds - Crewe641
We're glad you found our Crewe employees helpful. Thank you for your positive feedback; we appreciate it very much.
Team Bensons
Helpful friendly staff
1 de dezembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Crewe641
We're glad you enjoyed your experience. Thanks for your feedback.
Made to feel welcome .Mandy was very…
Made to feel welcome .Mandy was very good helped me choose a bed which suited what I asked for. There was no rush .
30 de novembro de 2025
Resposta da Bensons For Beds - Crewe641
We're happy to hear that you felt welcome and that our team member was helpful in guiding you to the perfect bed. Thank you for your positive feedback!
We had an excellent experience at…
We had an excellent experience at Bensons for Beds thanks to Claire. From the moment we walked in, she was welcoming, knowledgeable, and incredibly patient. She took the time to understand exactly what we were looking for and guided us through all the options without any pressure. Her advice was honest and genuinely helpful, making the whole process easy and stress-free.
Claire’s friendly attitude and professionalism really stood out, and we left feeling confident that we’d made the right choice. If you’re shopping for a new bed or mattress, we highly recommend it.
27 de novembro de 2025
Resposta da Bensons For Beds - Crewe641
We're glad you enjoyed your experience. It's great to hear that the guidance provided was so helpful and made the process stress-free. We appreciate you recommending us!
Fantastic price
Fantastic price, beautiful quality bed and very helpful and friendly staff,
18 de outubro de 2025
Resposta da Bensons For Beds - Crewe641
We're happy to hear that you are pleased with the bed's price and quality and that our staff was helpful. Thank you for your feedback,
Megan at Customer Care
Resposta da Bensons For Beds - Crewe641
We're glad you found our service helpful and our advice on beds great! Thanks for your feedback,
Megan at Customer Care
IGel Nano 4000
I visited the Crewe store on the retail park & received excellent service. I visited the store a couple of times & found The staff were great, so helpful, friendly & patient….not pushy at all. The Manager Jon was very knowledgeable which helped me make my decision. He also gave great advice on how to care for my new mattress. I am very happy with my purchase. The IGel nano4000 Offers great support & is very comfortable. The delivery service went smoothly, kept up to date with emails & a phone call from the delivery team to say on there way. They were very polite & thorough. I would definitely recommend Bensons for Beds. A pleasure to do business with. Thank you to the whole team.
21 de outubro de 2025
Resposta da Bensons For Beds - Crewe641
Thank you for sharing such wonderful feedback! We’re thrilled Jon and the Crewe team made your experience so positive and that you’re loving your new IGel Nano4000. We’ll pass on your kind words to everyone involved!
It’s a pleasure to serve you — thanks for taking the time to share your experience,
Megan at Customer Care
The lady salesperson that dealt with us…
The lady salesperson that dealt with us was very knowledgeable and gave us time to choose what we wanted
7 de novembro de 2025
Resposta da Bensons For Beds - Crewe641
We’re so pleased to hear our salesperson was knowledgeable and gave you the time you needed to make the right choice! That’s exactly the kind of experience we aim to provide for every customer.
Thank you for an amazing review Alan – Lauryn at Customer Care 💜
Polite, punctual and efficient.
The 2 guys Karl and Kelvin were punctual, polite and efficient at removing the old bed and fixing up the new bed. Couldn’t have asked for a better service.
12 de outubro de 2025
Resposta da Bensons For Beds - Crewe641
We're happy to hear that the team provided such great service! It's wonderful that the bed removal and setup were punctual and efficient. Thank you for your positive feedback,
Megan at Customer Care
Comfortable easy to get on and off also…
Comfortable easy to get on and off also relaxing a lovely place to shop
3 de novembro de 2025
Resposta da Bensons For Beds - Crewe641
We're happy to hear that you found our store comfortable and relaxing. We appreciate you taking the time to share your positive experience,
Megan at Customer Care!
Simply the Best !
Once again ! excellent pre delivery communication from Bensons for Beds ..
Polite delivery drivers etc ..
In store customer service simply the best !
16 de outubro de 2025
Resposta da Bensons For Beds - Crewe641
We appreciate you sharing your positive experience! It's great to hear that you received excellent communication and polite service.
Thank you for your review – Lauryn at Customer Care 💜
My wife and I both detest pushy sales…
My wife and I both detest pushy sales persons. Jon was the exact opposite to that. When approached Jon was knowledgeable across the range of different mattress types and helped us choose a suitable one.
14 de outubro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Crewe641
We're happy to hear that you had such a positive experience. It's great to know that our team member's knowledge and approach helped you and your wife find the perfect mattress. Thank you for your feedback.
Tell a friend—we’d love to help them too!
Megan at Customer Care
Resposta da Bensons For Beds - Crewe641
We appreciate your positive feedback! We are so happy to hear our staff was helpful and provided excellent service. Thank you for your support,
Megan at Customer Care
Excellent service
Excellent service, friendly team of people and very helpful. Have what I went in for today, very happy.
16 de outubro de 2025
Resposta da Bensons For Beds - Crewe641
Thanks so much! We're thrilled you had a smooth and happy experience—friendly service and finding exactly what you came for is what we love to hear. We are here when you need us next, Megan at Customer Care😊Megan at Customer Care🛏️
Resposta da Bensons For Beds - Crewe641
We're glad you had an easy, hassle-free experience. We appreciate your positive feedback and are happy to have helped you!
Take care,
Megan at Customer Care💜
Good and prompt help and advice
29 de setembro de 2025
Resposta da Bensons For Beds - Crewe641
Thank you for your feedback! We’re glad to hear you received prompt and helpful advice.
Thank you,
Megan at Customer Care
Brilliant
Lovely member of staff, very helpful with our questions and assisted us in choosing a good mattress that would suit us not just pushing a sale.
4 de setembro de 2025
Resposta da Bensons For Beds - Crewe641
We appreciate you sharing your positive experience! We're happy to hear that our staff was helpful in answering your questions and assisting you in choosing a mattress.
Take care,
Megan at Customer Care
Went in to the Crewe Store
Went in to the Crewe Store. Amanda was very helpful, very professional. Advised us what mattress was best one for us and our requirements. She was very patient when dealing with us. Great knowledge and customer service. Thank you for all your help.
5 de setembro de 2025
Resposta da Bensons For Beds - Crewe641
We're happy to hear that you received helpful and professional service at our Crewe store. We appreciate that our team member was patient and advised you on the best mattress for your needs. Thank you for your positive feedback, Megan at Customer Care
Excellent service
Very friendly and helpful staff and were kept informed all the time,very tidy and worked hard to complete the order assembly on time.
1 de setembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Crewe641
We're so happy to hear that our staff was friendly and helpful and that you were kept informed. We appreciate your kind words, Megan at Customer Care
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