I was greeted by Robert when entering the store and he was available to help and very knowledgeable about the products, and what would be best for my 2 kids. He has a good way about him, knows his stu... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 12b Crescent Link Retail Park, BT47 6SA Derry, Londonderry, GB
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Leia as opiniões dos outros
I spoke to Sharon down at Benson Beds. She was polite, friendly and went out of her way to explain all different varieties and ranges. I would highly recommend to friends/family
I visited BENSON's show room in Derry and Robert gave me an excellent customer service experience. His patience experience and professionalism is top notch. I took the decision to proceed with the tra... Ver mais
A empresa respondeu
John, the staff member was excellent. He took time with us to explain the different products (mattresses), letting us try each mattress and help us make our decision.
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Derry
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 12b Crescent Link Retail Park, BT47 6SA, Derry, Londonderry, Reino Unido
4,7
Excelente
62 opiniões
Pede aos clientes que escrevam opiniões
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Friendly staff and very reasonable…
Friendly staff and very reasonable prices for the quality of beds.
5 de junho de 2025
Resposta da Bensons For Beds - Derry
We appreciate your feedback! We're happy you found our staff friendly and our bed prices reasonable for the quality. Thanks for choosing us, Megan at Customer care!
Dealt with Tom and Conner in the…
Dealt with Tom and Conner in the Londonderry store. They were helpful with the purchase and any quires . It was a pleasure to deal with them.
28 de maio de 2025
Opinião espontânea
Resposta da Bensons For Beds - Derry
We're happy to hear that you had a positive experience at our Londonderry store. We appreciate you taking the time to share your feedback; it means a lot to us. Take care, Megan at Customer care
Connor at Bensons.
We found Connor very welcoming and professional. He knew his subject, it was refreshing that he was not pushy at all. We came back to the store after reviewing all options purely because of his approach.
Have already recommended him and Bensons to others.
2 de junho de 2025
Resposta da Bensons For Beds - Derry
We're happy to hear that you found our team member welcoming and professional Mr Fry. It's great to know his approach made you return to our store. We appreciate you recommending us to others, Megan at Customer Care
John in Derry shop was a great
John in Derry shop was a great
No pressure to buy and very knowledgeable
10 de maio de 2025
Resposta da Bensons For Beds - Derry
Thank you for your kind words! We strive to provide excellent service without pressuring our customers. We're glad our staff member was knowledgeable and helpful to you. We hope to see you again soon!
Worst customer services ever
Worst customer services ever. Missing parts of bed for 4 weeks and never contacted me once I had to ring the sales team ever day
2 de maio de 2025
Opinião espontânea
Resposta da Bensons For Beds - Derry
David Douglas, we truly appreciate your honest feedback.
Please feel free to speak to us in store if there is anything we can do to help further?
We try our best in store and pride ourselves on our service, I hope in store support was the best experience.
We would like the opportunity to make this up to you. Please contact our manager at 028 7122 1062 so we can make your experience a positive one.
Connor was very informative and…
Connor was very informative and knowledgeable, also very pleasant to deal with, made me feel comfortable and not forced into a sale, can’t wait to get my new bed
2 de maio de 2025
Resposta da Bensons For Beds - Derry
Thank you for your kind words! We take pride in providing exceptional service and making our customers feel comfortable. We can't wait for you to enjoy your new bed!
Sleep well,
Team Bensons💜
John was very knowledgeable and gave me…
John was very knowledgeable and gave me space to think about my purchase. He didn't confuse me with choices, would definitely recommend.
26 de abril de 2025
Resposta da Bensons For Beds - Derry
Thank you for your recommendation! We pride ourselves on providing knowledgeable and personalised service to help you make the perfect purchase. We're glad to know you appreciated John's approach and hope to see you again soon.
Sleep well, Team Bensons💜
Very helpful and friendly staff.
4 de abril de 2025
Resposta da Bensons For Beds - Derry
We appreciate you sharing your positive experience with our team! We are glad to know we were helpful and friendly. Thank you, Megan at Customer Care
Fantastic service from the moment we…
Fantastic service from the moment we walked into the showroom until our mattress was delivered. Excellent company and a real credit which can sometimes be an oddity these days.
20 de março de 2025
Opinião espontânea
Resposta da Bensons For Beds - Derry
We appreciate you sharing your experience. We're happy to hear that you received fantastic service from our showroom to the delivery of your mattress. Take care, Megan at Customer Care
Making mattress buying easy!
Staff made us feel welcome and gave us their attention as soon as we entered the store. Straight talking with no jargon. Showed us the mattresses in our price range, explained different qualities between them and we had made a decision within minutes…. And I never make decisions so quickly! Tom and colleagues were so helpful. Thank you
27 de março de 2025
Resposta da Bensons For Beds - Derry
We're happy to hear that you felt welcome and received attentive service. It's great to know our team helped you quickly find the perfect mattress with clear explanations. Thank you for your positive feedback, Megan at Customer Care
Conor was lovely and very helpful with…
Conor was lovely and very helpful with our purchase. I'd definitely recommend
Thanks a lot.
12 de março de 2025
Opinião espontânea
Resposta da Bensons For Beds - Derry
We're happy to hear that you had a positive purchase experience. We appreciate you recommending us, and we thank you for your kind words and feedback. Take care, Megan at Customer Care
Conor was so helpful and I feel like I…
Conor was so helpful and I feel like I got good value for money.
24 de fevereiro de 2025
Resposta da Bensons For Beds - Derry
We're happy to hear that you found our service helpful and valuable. Thank you for sharing your positive experience with us, Megan at Customer Care
John was very helpful ensuring we had…
John was very helpful ensuring we had all the information we needed to make the best decision for us. He was courteous, efficient and was able to answer all our queries.
15 de fevereiro de 2025
Resposta da Bensons For Beds - Derry
We're happy to hear that our team member was so helpful and efficient in assisting you. We appreciate you taking the time to share your positive experience with us.
Take care, Megan at Customer Care
Tom was fantastic professional and very…
Tom was fantastic professional and very helpful.
29 de janeiro de 2025
Resposta da Bensons For Beds - Derry
We're glad you found our team member professional and helpful. Thank you for your positive feedback; we appreciate it greatly.
Take care, Megan at Customer Care
I was leaving the car park at crescent link car park.
I was leaving the car park at crescent link Derry, saw the sign Benson for Beds. switched off the ignition and took a walk across to the store. Looked to have a good selection and began to have a look around. Having looked at s few a sales person came and asked if I needed any help. We got chatting and there began a time of testing beds and the sales person giving me the plus and minuses of each one I had looked at. For me this was a guy who knew what he was talking about so I cut down the selection to two mattress and took a lie on both and came to a decision on the one I bought.
John the sales person is very good at his job, he is no pushy in anyway, he share the details of whatever mattress you are interested lets you have a think and will come back and ask if there is anymore information you require to help in your decision, ( a rare thing in todays world where it is quick sale and take the money) it is also unusual world to find a sales person with such good knowledge of his product., he explained all the do's and don's my rights all the details I needed to know before I paid for my purchase. alll in all a good purchase .
25 de janeiro de 2025
Resposta da Bensons For Beds - Derry
We're happy to hear that you had such a positive experience in our store! It's great to know that the team member was helpful and knowledgeable, providing you with the information you needed to make a decision. We appreciate you sharing your feedback, Megan at Customer Care
It was quick and a very friendly man…
It was quick and a very friendly man called Tom was very helpful
30 de dezembro de 2024
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