Our salesman, Jamie was knowledgeable, friendly & patient. The showroom was very well laid out and even though we weren't spending a fortune he was happy to spend time helping us. He arranged a small... Ver mais
A empresa respondeu
Unit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH Eastbourne, Sussex, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Our salesman, Jamie was knowledgeable, friendly & patient. The showroom was very well laid out and even though we weren't spending a fortune he was happy to spend time helping us. He arranged a small... Ver mais
A empresa respondeu
The gentleman showed us some different mattresses different price range. Was informative but not pushy. We talked about the best one for us and explained this was the first shop we had visited. He pri... Ver mais
The delivery drivers couldn't have been more helpful when delivering my new mattress and taking the old one away. They were friendly and professional, removing their shoes when entering my home. Th... Ver mais
I popped into the Eastbourne store to look at beds, vaguely knowing what I might want. Liam showed me the options without being pushy, just knowledgeable and interested in his job. The staff were fun... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH, Eastbourne, Sussex, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mike in store was extremely helpful also he remembered my Husband and I from 3 years ago when we then made a purchase
Excellent customer service. A large selection of beds on display to view and try. Leah was very knowledgeable and friendly - she was very patient and able to help us find the perfect bed and mattress to suit our needs. We really liked the fact we could choose different items from different displays to fit our requirements.
Staff amazing so helpful welcoming and professional
I found the staff to be very knowledgeable & extremely helpful but not pushy, I appreciate that
The service that we received from the Bensons employee was very helpful, he was very friendly and it was much appreciated.
No pressure from salesman just left to browse products until I had chosen which bed I wanted and if I had had quethey were happy to help.
Ade was helpful but not pushy. Gave advice but let us look. Exceptional customer service. Products reasonably priced delivery dates before Xmas. Thank you
Walked into Eastbourne store. Both guys sitting at same desk. No other customers in store. Nobody approached me. After looking around and finding the right bed I then went to find someone to purchase from. One guy on phone and other disappeared. I sat on a bed for a while waiting. Nobody approached me, so I got online and bought bed with mattress elsewhere and then walked out. Lost sale.
Great service very attentive and friendly sales manager can't wait to receive our new mattress.
Leah made our experience great! Her customer service was amazing, very helpful, polite, natural, not pushy but still trying to upsell in a very nice manner. The company should be proud of her. Thank you, Leah!!!
From the moment we entered the store In Eastbourne we recieved a warm welcome from all members of the team. After discussing our requirements Leah diligently shortlisted a few options for us that were perfect. As a busy person I cannot afford much time and we were in and sorted completing our purchase within 30 minutes this includes the fact finding and recommendation stage. Very satisfied.
Leah & Nick were very professional and helpful.
The customer service I have received from Ade (Eastbourne) was 1st class. The knowledge of the product, the care involved in making sure I purchase the best product at best price made for an excellent experience. Thank you
Michael was helpful and knowledgeable about products and had a friendly and trustworthy approach. I have bought 3 items now from Eastbourne store and always found the staff helpful and pleasant.
Great, the lovely young lady was easy to talk to, she took on board what our needs were and showed us all our options. And more importantly there was no ' hard sell" and we had as much time as we needed. We eventually bought our bed and walked away very happy.
Great customer service from the assistant. Very knowledgeable, and helpful. Got me the best deal.
A Mattress Master!
Absolutely a 5 star service.Was not rushed, no hounding a really pleasant experience!We were served by a a salesman named’Ed’ He answered all my questions and was extremely helpful!
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.