Excellent customer service from Bev. She didnt rush us and we walked through various options that we were interested in. She was friendly and very knowledgeable.The bed and mattress we decided on was... Ver mais
A empresa respondeu
Unit 4b Straiton Retail Park, EH20 9PW Straiton, Edinburgh, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Excellent customer service from Bev. She didnt rush us and we walked through various options that we were interested in. She was friendly and very knowledgeable.The bed and mattress we decided on was... Ver mais
A empresa respondeu
Excellent customer service from all of the team! I met Peter , Hannah and Caitlin all of whom were knowledgeable, helpful and a great deal of banter made our buying experience a fun one.
I’ve already done this twice. Generally I was pleased with contacts with Bensons- some glitches eg head board and base didn’t match. Also problem with non delivery of mattress protectors Andy reques... Ver mais
Helped by Stephen in store when we purchased a bed. He guided us through the process including the sleeppro assessment process to help us identify the best type of mattress. Stephen showed us several... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 4b Straiton Retail Park, EH20 9PW, Straiton, Edinburgh, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It was easy as we knew before entering the shop exactly what we wanted to purchase.
Helpful sales assistant.
Bed purchased from Craigleith Edinburgh Unit. Not Straiton
Knowledgable Sales Person, helpful and patient. We had to change the order the next day and he was very accommodating.
The process of choosing and ordering was simple. The sales rep Kevin was very helpful and was quite informative. All in all a good experience.
good selection of products catering for most taste and price range and very helpful staff could not fault anything
Stephen was knowledgable, understood my requirements, gave me options & lots of time to try them. He was friendly and professional. Not at all pushy.
Really helpful, polite and attentive, efficient staff. Pleasant to walk around the store. Thank you.
When we entered the store it was a very good relaxed atmosphere. We had the time to wander around without any problems. Staff were very helpful 🙂
Stephen was very knowledgeable, thorough, and helped guide us towards making our choices. He did the best deal possible and made the process very easy
The salesperson was fantastic - knowledgeable friendly and interested
Helpful staff not any pressure to buy, would have gave 5 stars but cost of delivery is only thing could improve on.
Very helpful non-pushy sales consultant Kevin assisted us in directing us to the mattress we wanted.
A very pleasant experience.
Our sales advisor was incredibly helpful and patient. There was no pressure and good advice given. We purchased a king mattress, double bed frame and mattress. Flexible over delivery and pick up as needed at different dates and threw in some nice freebies.
Salesperson was helpful but not intrusive.
Store venue good for parking.
Good knowledge from staff member but not given time alone to discuss with partner. Had to leave the shop to have a chat with partner in private
Kevin salesman very helpful and not pushy and didn't once slag off dreams whereas dream's did exactly that when we went there first
I had been in before to look at the beds, so i knew what I wanted and the staff were very helpful
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