Not pressured upon arrival, had time to browse. Initially we did not intend to buy anything. Fast forward 1hr and we purchased a king size bed plus accessories, this was down to RYAN excellent sales m... Ver mais
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Localização
Alterar localizaçãoUnit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB Erdington, Birmingham, GB
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Leia as opiniões dos outros
Ryan was very helpful in quickly understanding our needs and suggesting the appropriate options. He was very kind and cheerful and made the whole experience -- weird to say -- even enjoyable. The expl... Ver mais
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I ordered a Slumberland king size divan base with 2+2 drawers, along with an Erin headboard; I love them. Colour is great (Linen Beige) & the headboard is really substantial. Staff in store were real... Ver mais
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Robert is a very attentive, intuitive, mature, respectful colleague. He is an excellent manager of the site. His insubordinate colleague who attacks the retail park manager for doing her job, on behal... Ver mais
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Informações sobre a empresa
Sobre Bensons For Beds - Erdington
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB, Erdington, Birmingham, Reino Unido
4,8
Excelente
181 opiniões
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The salesperson was very attentive
The salesperson was very attentive, patient, calm, professional and knowledgeable about the bed my mum was interested in buying. I would highly recommend this store for the quality of beds on sale and the service received.
11 de janeiro de 2025
Resposta da Bensons For Beds - Erdington
We are delighted to hear about the attentive and professional service you and your mum received. We're glad our team member's knowledge and patience were helpful. Thanks for recommending us, Megan at Customer Care
5* service
Ryan was honest, helpful and easy to talk to, not pushy and answered all our questions. Thanks Ryan
8 de janeiro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Erdington
We appreciate you taking the time to share your feedback. We're happy to hear that you found our team member to be helpful and informative!
Take care,
Megan at Customer Care
Resposta da Bensons For Beds - Erdington
Thank you for the 5-star review! We value your feedback and can’t wait to see you again in the future. Take care, Megan at Customer Care
Excellent Service
An easy experience when buying a bed frame and two mattresses, with excellent and friendly advice from Beverley!
5 de janeiro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Erdington
We're happy to hear that you found buying a bed frame and mattresses easy. We appreciate your kind words regarding the helpful and friendly advice you received!
Take care, Megan at Customer Care
Helpful staff
Helpful staff, good product, reasonable price, questions answered to assist my purchase
2 de janeiro de 2025
Resposta da Bensons For Beds - Erdington
We appreciate your positive feedback! We are happy to know our staff was helpful, our product was good, and our prices were reasonable.
Thank you, Megan at Customer Care
great service staff
great service staff knowledgable friendly and so helpful,left us alone when we needed time to decide on our order ,did change our mind on one item but when i went back next morning everything was sorted out ,Bev and Dave were great to deal with
30 de dezembro de 2024
Resposta da Bensons For Beds - Erdington
We appreciate you sharing your positive experience! We're happy to hear that our team was knowledgeable and helpful, and that we could assist you with your order. Thank you, Megan at Customer Care
We have not yet received our mattress
We have not yet received our mattress , hopefully we have our best nights sleep with our new purchase , Bev was so helpful and explained everything to us
26 de dezembro de 2024
Opinião espontânea
The salesman was very helpful and…
The salesman was very helpful and extremely patient with us
26 de dezembro de 2024
Opinião espontânea
Was lovely to listen to
Was lovely to listen to! Spreading Christmas cheerA few days ago my wife and I were looking for a mattress for our bedroom we came across Bensons for beds in Erdington and Bev came to our aid. I haven't seen such a nice and helpful person for a long time. Bev gave us a range of mattresses that met our requirements and helped us choose the perfect mattress for us. I would like to thank Bev and the whole team again.
23 de dezembro de 2024
Excellent choice
Excellent service, friendly staff and plenty of updates to give you peace of mind. Also the best night sleep I’ve had in a very long time.
17 de dezembro de 2024
Opinião espontânea
Outstanding customer service
We are satisfied Intasar’s customer service. He is patient to explain the mattress and bed. We are not good at English and no idea of the choice of mattress and bed. But he is patient to show us the choice , colour and the mattress insurance. We are impressive and very satisfied with his customer service. We hope all of your staffs can same as Intasar to provide outstanding customer service. Thank you.
7 de dezembro de 2024
Great customer service in store and on delivery
I actually walked into Bensons by mistake, thinking I was in another well known Bed store! I’m not sorry for my error! I was greeted by Bev and once I had told her what I was looking for, she was straight on it! She was friendly, helpful and there was no ‘hard sell’. I didn’t feel pressured. I was listened to and she gave great customer service, along with the store manager ( sorry I didn’t get his name!)
Delivery was quick and efficient. All in all, a good shopping experience and I would definitely use Bensons again.
28 de novembro de 2024
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