Very impressed with Bensons for Beds. They put so much effort into helping to find the right type of bed and mattress and work out the prices etc we were very pleased with them and their support. I e... Ver mais
Localização
Alterar localizaçãoUnit E Blackwater Shopping Centre, GU14 8BL Farnborough, Hampshire, GB
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Leia as opiniões dos outros
Never knew what to look for or what to expect, except lying on beds seeing what feels right. Naveed, the man who served and assisted me was very helpful. Asked the right questions and gave me his sugg... Ver mais
A empresa respondeu
Naveed from Bensons in Farnborough (Blackwater retail park) first class service. did not pressure us waited for us to make a decision very knowledgeable. made sure that the servic... Ver mais
A empresa respondeu
Your delivery guys were great. Our cottage is awkward but they managed well. Unfortunately one of the mattresses was quite damp when we unpacked it.
Informações sobre a empresa
Sobre Bensons For Beds - Farnborough648
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit E Blackwater Shopping Centre, GU14 8BL, Farnborough, Hampshire, Reino Unido
- 1252549783
4,8
Excelente
578 opiniões
Pede aos clientes que escrevam opiniões
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Extremely recommended
Extremely recommended . Very quick for delivery and good prices. So happy for the purchase.
Khatereh
18 de fevereiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Farnborough648
We appreciate you sharing your feedback! We're so happy to hear that you found our delivery quick, prices good, and are happy with your purchase.
Stewart - Team Bensons
Colleague was extremely helpful.
16 de fevereiro de 2026
Resposta da Bensons For Beds - Farnborough648
We appreciate you sharing that our colleague was helpful! We are so happy you had a positive experience.
Stewart - Team Bensons
Excellent product & excellent service
Excellent product & excellent service. The sales team & delivery team were helpful & pleasant. Delivery was on time with several texts to inform of schedule.
19 de fevereiro de 2026
Resposta da Bensons For Beds - Farnborough648
We appreciate your positive feedback! We're happy to hear that you received excellent service and enjoyed our product. It's great to know our teams were helpful and pleasant, and the delivery was on time.
Good customer service in store and at…
Good customer service in store and at point of delivery and assembly. Would definitely recommend.
16 de fevereiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Farnborough648
We appreciate your positive feedback! We're so happy to hear you received good customer service during delivery, assembly, and in-store. Thank you for recommending us!
5 Stars – Exceptional Service from Start to Finish
I recently purchased a double Ottoman bed from Bensons for Beds, and I couldn't be happier with the entire experience.
From the moment the van arrived, the delivery drivers were incredibly courteous and professional. They handled the heavy components with care and ensured they didn't scuff any walls or flooring while moving through the house.
The build itself was handled efficiently and with great attention to detail. It’s a relief to have the Ottoman mechanism working perfectly right out of the gate without having to tackle the assembly myself! The team was polite, tidy, and made sure I was happy with the placement before they left.
The quality of the bed is fantastic, but the top-tier service is what really stood out. I would definitely buy from Bensons for Beds again and highly recommend their delivery and assembly service to anyone looking for a stress-free upgrade.
16 de fevereiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Farnborough648
We're happy to hear that you had a wonderful experience with our delivery and assembly service. It's great to know that our team was courteous, professional, and efficient, and that you are pleased with the quality of your new Ottoman bed. Thank you for your positive feedback!
Very good delivery team
10 de fevereiro de 2026
Resposta da Bensons For Beds - Farnborough648
We're so happy to hear that you had a very good experience with our delivery team. We appreciate you taking the time to leave us feedback.
Excellent customer service in store and…
Excellent customer service in store and Excellent service with the delivery
13 de fevereiro de 2026
Resposta da Bensons For Beds - Farnborough648
We appreciate your positive feedback! We're delighted to hear you experienced excellent customer service in our store and with the delivery.
The shop staff were amazing
The shop staff were amazing, knowledge and extremely helpful with no pressure to buy.. the delivery driver did not call 30 mins before arriving at my address, and they were extremely offended as I asked them to lift my old mattress off and move it 3 paces away to lean on the wall. I love alone so couldn't lift it. They were in a rush, not, helpful or friendly, and barged through my home with a heavy mattress as quickly as they could. In fact the exact opposite to the shop staff.. not a pleasure to deal with
13 de fevereiro de 2026
Resposta da Bensons For Beds - Farnborough648
We appreciate your feedback and are glad the shop staff were helpful. We're sorry the delivery experience did not meet expectations, especially regarding communication and assistance with the old mattress. We'll address this to improve our delivery service.
Our mattress arrived on the date …
Our mattress arrived on the date given, kept us updated on delivery time
10 de fevereiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Farnborough648
We're happy to hear that our delivery service met your expectations by keeping you informed about your mattress arrival. Thanks for your feedback!
Very happy
Carl and Scott delivered on time and I was very happy with their service.
9 de fevereiro de 2026
Resposta da Bensons For Beds - Farnborough648
We're happy to hear that our delivery team provided punctual service that met your expectations. We appreciate your positive feedback!
Great service in the shop
Great service in the shop. Great knowledge and not pushy. Delivery guys were also great. Polite and friendly.
Great communication throughout. Really impressed- thank you.
5 de fevereiro de 2026
Resposta da Bensons For Beds - Farnborough648
We appreciate your feedback! We're happy to hear that you received great service and knowledge in the shop and that our delivery team was polite and friendly. Thank you!
i knew what i wanted when i entered the…
i knew what i wanted when i entered the shop so it was really helpful they remembered me from the last sale. Great communication. the only thing i wasnt made aware of is the money off OR a cleaning kit so i have now got two cleaning kits where as id rather of had the money off but wasnt given the option and after explaining my situation i thought i would have been.
Luke and paul on delivery were amazing so friendly, tidy and patient with the children and their many of questions!
7 de fevereiro de 2026
Resposta da Bensons For Beds - Farnborough648
We're glad you enjoyed your experience and that our team was helpful. We appreciate your feedback regarding the cleaning kit and the missed opportunity for a discount. We'll review this to improve our communication. We're happy to hear that the delivery team was amazing!
All staff in the shop and on delivery…
All staff in the shop and on delivery were very pleasant and helpful.
7 de fevereiro de 2026
Resposta da Bensons For Beds - Farnborough648
We're so happy to hear that all our staff were pleasant and helpful in the shop and on delivery! We appreciate your positive feedback.
Staff very helpful and knowledgeable…
Staff very helpful and knowledgeable and not pushy to get a sale
7 de fevereiro de 2026
Resposta da Bensons For Beds - Farnborough648
We're so happy our staff was helpful, knowledgeable, and not pushy. We appreciate you sharing your positive experience with us!
Helpful shop sales and excellent…
Helpful shop sales and excellent delivery.
4 de fevereiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Farnborough648
We appreciate your positive feedback regarding our helpful sales and excellent delivery; we are so glad you were happy!
Tina excellent customer service
Tina the sales representative was excellent and very accommodating with our requests . Advised us of the availability and payment methods as well as aftercare details.
Demonstrated adjustable bed and benefits exceptional customer services skills a credit to the Farnborough store. Thank you
2 de fevereiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Farnborough648
We appreciate you sharing your experience. We're so happy to hear that our sales representative was excellent and accommodating, advising you on availability, payment, and aftercare. It's great to know the demonstration and service were exceptional.
Customer Servixe
Service provided by Naveed was professional, effecient and met expectations in all areas.
Brilliant customer service, thank you Naveed.
2 de fevereiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Farnborough648
We appreciate you taking the time to share your feedback! We're happy to hear that the service was professional, efficient, and met your expectations. Thank you!
The staff were very helpful and not at…
The staff were very helpful and not at at all pushy .
3 de fevereiro de 2026
Resposta da Bensons For Beds - Farnborough648
We appreciate that you found our staff helpful and not pushy at all. Thank you for sharing your positive experience with us!
The staff were very friendly and…
The staff were very friendly and knowledgeable.
30 de janeiro de 2026
Resposta da Bensons For Beds - Farnborough648
Thank you for your review Christina! We’re delighted to hear our staff were both friendly and knowledgeable. We really appreciate you taking the time to share your feedback,
- Megan at Customer Care💜
Great bed and service
My login is Unhappy of Frimley, but in this case I am Happy of Frimley!Bed great, service taking old bed out, setting up new bed all very good. Advice good, friendly helpful delivery guys. Arrived on time.
27 de janeiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Farnborough648
We're happy to hear that you had a positive experience! It's great to know that you found our service and delivery helpful and efficient. Thank you for your feedback.
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