Helpful and friendly staff both in shop and on website chat. No pressure to buy but knowledgeable. The testing bed in store is a great experience and very helpful to choose a mattress
Localização
Alterar localizaçãoUnit B Park Farm Retail Park, Park Farm Road, CT19 5DS Folkestone, Kent, GB
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Leia as opiniões dos outros
Following greeting we were shown to the appropriate section , given some advice, and left to try out the range with help from Marshall as and when we needed it without feeling any pressure to decide.... Ver mais
A empresa respondeu
My delivery was brilliant. My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed w... Ver mais
A empresa respondeu
Felt immediately in “sync” with staff member Samantha. Big tick to Bensons for stocking Hypnos mattresses. I was given helpful advice but no superfluous sales patter. The whole transaction was a good... Ver mais
Informações sobre a empresa
Sobre Bensons For Beds - Folkestone411
Escrito pela empresa
Informações de contacto
Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS, Folkestone, Kent, Reino Unido
- 1303223370
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Excellent sales and delivery experience
Delivery guys polite, friendly and efficient. Thank you
Helpful and friendly staff
Helpful and friendly staff both in shop and on website chat. No pressure to buy but knowledgeable. The testing bed in store is a great experience and very helpful to choose a mattress
Poderá usar IA para responderLer mais
Nice experience
The gentleman that helped me choose my mattress was very helpful. He showed me beds in different price ranges and let me try them. In the end I found a mattress that I liked.

Resposta da Bensons For Beds - Folkestone411
Marshall great customer service
The service was very good with Marshall very helpful and knowledgeable .

Resposta da Bensons For Beds - Folkestone411
The guys who delivered bed were…great
The guys who delivered bed were excellent. Getting it upstairs looked like a challenge but not to them . Polite ,courteous and friendly.

Resposta da Bensons For Beds - Folkestone411
Exactly the right experience
Following greeting we were shown to the appropriate section , given some advice, and left to try out the range with help from Marshall as and when we needed it without feeling any pressure to decide. We had plenty of time to make the right decision.

Resposta da Bensons For Beds - Folkestone411
Excellent experience at the Folkestone…
Excellent experience at the Folkestone store, Marshall was very helpful and knowledgeable as we wanted a new mattress and bed took the time to ensure we got exactly what we wanted.

Resposta da Bensons For Beds - Folkestone411
Great service and product
I purchased my daughter’s bed from the store in Folkestone.
Star was very helpful with helping us complete our purchase and explained all options available to us.
She booked in our delivery date and confirmed everything we needed to know.
I had clear correspondence throughout the weeks waiting for our delivery.
On delivery day James and Kay were exceptional.
Unfortunately getting caught up in the M20 closure, they kept in contact with updated time of arrival.
On arrival they were professional, quick and courteous.
Thank you for making our purchase through to delivery and assemble a great experience.

Resposta da Bensons For Beds - Folkestone411
Excellent knowledge and experience…
Excellent knowledge and experience helping us to choose the best mattress for us. Very patient too. Then less than two weeks for delivery with punctual and careful delivery and removal of old mattress, which I believe goes to the Heart Foundation for resale for their charity.

Resposta da Bensons For Beds - Folkestone411
Very helpful and informative member of…
Very helpful and informative member of staff. delivery went to plan - no issues

Resposta da Bensons For Beds - Folkestone411
Single bed and mattress well happy
Found exactly what I wanted and staff gave me no pressure

Resposta da Bensons For Beds - Folkestone411
Knowledgeable and amenable staff
Knowledgeable and amenable staff. Good, competitive deals. good location. Easy parking.

Resposta da Bensons For Beds - Folkestone411
Complete bed purchase
Guys in store are more than helpful and very friendly. I felt I was made to understand everything completely, I would definitely visit this store for future needs

Resposta da Bensons For Beds - Folkestone411
Great customer service
Paul arranged everything for us to collect our new bed. He showed great customer service and we will definitely return when we need new beds. Explained the extra care package and ensured we had a good deal.

Resposta da Bensons For Beds - Folkestone411
I wandered in to have a look at small…
I wandered in to have a look at small double beds. Whilst looking Paul asked me if I needed any advice/help, I asked him about Sealy and he showed me where they were. He even went to find a roll of paper for the mattress for me to try. He was so knowledgeable and helpful I eventually chose a Sealy mattress, divan base and lovely headboard. He worked out a competitive price and talked through different payment options.
After several weeks of searching online and visiting other stores, I decided to make the purchase.
Throughout the visit I felt at ease and comfortable with no pressure to make a decision. It all came together and thanks to Paul felt effortless.

Resposta da Bensons For Beds - Folkestone411
Friendly professional Service
We were served by Marshall who was extremely helpful and professional. We were invited to try out the matress sleep Pro system to see which type of matress would be best for us. We were shown around and there was no pressure at all to make a decision. We were given a great discount by the manager who actually sold us our last bed 10:years ago! The store was clean and lots of choice for all budgets. Highly recommend this store for friendly service.

Resposta da Bensons For Beds - Folkestone411
Excellent customer service
Excellent customer service at Bensons Beds in Folkestone by Sam. Now Awaiting my new bed that she helped me choose.

Resposta da Bensons For Beds - Folkestone411
Flawless service
Flawless service, from the salesman in the Folkestone shop to the delivery guys

Resposta da Bensons For Beds - Folkestone411
Buying a bed in Folkestone
The whole process of buying a new BED was a pleasure, Samantha (Folkestone Branch) helped me to choose the Double bed with 2 drawers that I needed for my spare room. Informative and professional, with a smile.
Likewise with the 2 delivery men, helpful and polite and their timing was good.

Resposta da Bensons For Beds - Folkestone411
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