Neil in the Great Western Road in Glasgow store really went above and beyond for us. Thank you for all the help even when you were at the end of your shift. Ended up buying the bed frame and mattress... Ver mais
Localização
Alterar localizaçãoUnit 5 Great Western Retail Park, G15 6RX Glasgow, Glasgow, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
They gave helpful advice around mattress selection and seemed knowledgeable. There is a delivery fee of £49 which they advertise as optional but even if you were to pick up the mattress yourself,... Ver mais
A empresa respondeu
Lovely staff in store. Lesley super helpful and knowledgeable, also the store manager! Was looking for a particular type of bed and she was able to advise on and supply the perfect one.
A empresa respondeu
In August, we spent ages in this shop chosing beds for my 92 and 88yr old parents. The sales assistant was super helpful and not pushy. Beds delivered a few weeks later, as planned. Unfort... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Glasgow Great Western660
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 5 Great Western Retail Park, G15 6RX, Glasgow, Glasgow, Reino Unido
- 1419447536
4,9
Excelente
286 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent
Excellent store service, keep up to date by messages on a regular basis, quick delivery on the day with a phone call about 20 mown before. Recycle of old mattress. Have no complaints at all.
16 de abril de 2026
Resposta da Bensons For Beds - Glasgow Great Western660
Thank you for your feedback. We’re pleased to hear that you received excellent in‑store service, were kept well informed with regular updates, and that delivery was quick and well‑communicated. It’s great to know the mattress recycling service also met your expectations, and that you have no complaints at all.
Thank you for your positive review – Lauryn at Customer Care 💜
Great experience.
We entered the store not knowing what we wanted or needed, and Mark was very knowledgeable and helped us get to the right bed for us. Nothing was a problem and the delivery dates were very flexible,we were also helped greatly by Neil. These guys know what they are doing.
13 de abril de 2026
Resposta da Bensons For Beds - Glasgow Great Western660
Thank you for your fantastic feedback! We’re so glad Mark was able to guide you to the perfect bed and that Neil could also lend a helping hand. We’re pleased the delivery flexibility made things even easier too 😊
Thank you for your positive review - Lauryn at Customer Care 💜
Judy at Norwich was excellent
Judy at Norwich was excellent
Helpful with out being pushy
Excellent service
16 de abril de 2026
Resposta da Bensons For Beds - Glasgow Great Western660
Thank you for your feedback! 😊 We’re delighted to hear Judy at our Norwich store provided excellent service and was helpful without being pushy — we’ll be sure to pass on your kind words.
Sleep well,
Megan | Customer Care Specialist💜
I had a great experience choosing my…
I had a great experience choosing my bed, I knew what mattress I wanted although it was a bit over my budget, the sales assistant explained I could choose a different base and headboard to lower the price. I'm so happy with my new bed, it's firm but so comfortable. Delivery went smoothly also.
12 de abril de 2026
Resposta da Bensons For Beds - Glasgow Great Western660
Thank you for such a lovely review! We’re so pleased our sales assistant could help you find the right combination to suit both your comfort and budget. It’s great to hear you’re loving the firm yet comfy feel of your new bed, and that delivery went smoothly too. Enjoy,
Megan | Customer Care Specialist!
Great experience from start to finish…
Great experience from shopping for the bed to delivery . BENSONS kept in touch frequently throughout the process .
7 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Glasgow Great Western660
Thank you for your fantastic feedback! 😊 We’re delighted to hear you had such a great experience from choosing your bed right through to delivery. Keeping our customers informed every step of the way is really important to us, so it’s lovely to know you felt well looked after. Enjoy your new bed and thanks for choosing us,
Megan | Customer Care Specialist🛏️✨
Resposta da Bensons For Beds - Glasgow Great Western660
Thanks so much! 😊 We’re delighted you found the service friendly, helpful, and smooth from purchase right through to delivery. Really appreciate your feedback,
Megan | Customer Care Specialist✨
Resposta da Bensons For Beds - Glasgow Great Western660
Thank you! 😊 We’re really pleased to hear you had good service from start to finish — that’s exactly what we aim for. Enjoy your new bed,
Megan | Customer Care Specialist 🛏️✨
Great service
Staff seemed extremely knowledgeable and were extremely attentive. We were very impressed with the service we got.
21 de março de 2026
Resposta da Bensons For Beds - Glasgow Great Western660
Thank you! We’re so pleased to hear our team were knowledgeable and attentive. It’s wonderful to know you were so impressed with the service — we really appreciate your kind feedback,
Megan at Customer Care🌟
Exceptional customer service
Exceptional customer service, sales team were friendly, helpful and not pushy. Communication regarding my delivery was clear and timely. I was notified well in advance about my delivery slot and the delivery team sent a text the night before to check I was prepared to receive my order. On morning of deliver I received a polite phone call letting me know they were on their way and when they arrived the delivery team were friendly.
23 de março de 2026
Resposta da Bensons For Beds - Glasgow Great Western660
Thanks for the fantastic review Sharon! So glad our sales team and delivery crew kept everything friendly, clear, and right on time!
Take care and we hope to see you again soon,
Megan at Customer Care
Resposta da Bensons For Beds - Glasgow Great Western660
Thank you! We’re glad you found the team competent, friendly, and never pushy. Really appreciate your feedback,
Megan at Customer Care💜
Resposta da Bensons For Beds - Glasgow Great Western660
Thanks so much for your 5 star review Emma— we love to hear that you’re enjoying it! ⭐️
So glad the product hit the mark for you!
Sleep well,
Megan at Customer Care
Great
5*, very helpful knowledgeable staff member helped us pick the perfect matress without being pushy.
18 de março de 2026
Resposta da Bensons For Beds - Glasgow Great Western660
Thank you for giving us 5 stars Lindsay! So glad you had a 5★ experience — and even happier to hear our team helped you find the perfect mattress with plenty of knowledge and zero pressure.
We hope to welcome you back soon!
Megan at Customer Care⭐
The sales assistant was very helpful…
The sales assistant was very helpful without pressure.
He also explained all the information that I required, e.g. delivery, payment, etc. A very pleasant and stress-free visit to the store. I would recommend Bensons For Beds based on my experience.
16 de março de 2026
Resposta da Bensons For Beds - Glasgow Great Western660
Thank you so much for the lovely review Mrs Nicholson! 😊 We're delighted to hear our sales assistant made everything clear, easy, and pressure‑free. We’re thrilled you had such a pleasant visit — and really appreciate the recommendation,
Megan at Customer Care!💜
Customer service was fantastic and very…
Customer service was fantastic and very efficient
12 de março de 2026
Resposta da Bensons For Beds - Glasgow Great Western660
Thank you so much for your feedback!
I’m really pleased to hear that you found our customer service fantastic and efficient — that’s exactly what we aim for. We really appreciate you taking the time to share your experience,
Megan at Customer Care🌟
Tv bed
The salesman (cant remember his name)was fantastic. He explained everything to us. He made the process easy.
24 de fevereiro de 2026
Resposta da Bensons For Beds - Glasgow Great Western660
Indy Girl,
We appreciate you taking the time to share your experience. We're so happy to hear the salesperson provided fantastic service and made everything easy to understand!
Team Bensons
Good beds and delivered quickly
Good beds and delivered quickly . Easy to assemble and kids love the new beds .
29 de novembro de 2025
Resposta da Bensons For Beds - Glasgow Great Western660
We're glad the beds are good, delivery was quick, and assembly was easy. It's great to hear the kids are loving their new beds!
Team Bensons
Excellent customer service
Excellent customer service, good products at competitive prices
22 de fevereiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Glasgow Great Western660
So glad you enjoyed our customer service and our prices Selma! We appreciate your 5 stars!⭐
We hope to welcome you back soon!
Megan at Customer Care
Good Customer Service
Good Customer Service - Amy was really helpful and I was given time to look and try a range of mattresses and then go back to try again. Good range of product. All options were clearly explained for delivery, recycling and extended care and warranty. All in all a good experience
26 de fevereiro de 2026
Resposta da Bensons For Beds - Glasgow Great Western660
Really appreciate your feedback! Delighted Amy supported you without any rush, and that you had a great range of mattresses to try. Fantastic to know all the delivery, recycling and warranty options were explained clearly. A lovely experience all round,
Megan at Customer Care⭐
My mattress was delivered on time
My mattress was delivered on time, the boys were great. I didn’t do anything the boys done it all. They covered my old mattress and took it away simple as that. Great service.
23 de fevereiro de 2026
Resposta da Bensons For Beds - Glasgow Great Western660
We're glad you enjoyed your experience Catherine. It's great to hear the delivery went smoothly and our team took care of everything for you. Thank you for your positive feedback,
Megan at Customer Care
⭐️⭐️⭐️ Great service
⭐️⭐️⭐️
Excellent service from start to finish. Communication was clear and consistent throughout the whole process, which made everything straightforward and stress-free. The staff were friendly, professional, and very helpful.
A special mention to the delivery team — they were courteous, efficient, and couldn’t have done more to help.
Very impressed overall and would happily recommend Bensons for Beds to others.
22 de janeiro de 2026
Resposta da Bensons For Beds - Glasgow Great Western660
We're happy to hear that you received excellent service! It's great to know that our clear communication made the process straightforward and stress-free. We appreciate your special mention of our courteous and efficient delivery team and your recommendation!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.