Salesman was amazing very friendly and helpful wasn't pushy helped advice us then processed our order excellent customer care service from him well done Kepted recieving email updates on the progre... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit A Victoria Retail Park, Victoria St North, DN31 1GB Grimsby, South Humberside, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Our experience with Bensons Grimsby was nothing but exceptional, Lee was a diamond sales guy, what every customer wants, doesn’t pressure sell, lets the product and your choice do the sell he answers... Ver mais
A empresa respondeu
In store experience was great. Staff knowledgeable. The mattress is very comfy however, upon unrolling the yellow tape from the packaging has left 3 small yellow marks on the mattress. Not what we wou... Ver mais
A empresa respondeu
Staff were excellent, they were very helpful, patient and they listened. They stuck to their word, delivery was stress free with plenty of notice so I could get organised. Would recommend
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Grimsby694
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit A Victoria Retail Park, Victoria St North, DN31 1GB, Grimsby, South Humberside, Reino Unido
- 1472403088
4,8
Excelente
242 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy buying experience and got what we wanted.
The salesman was incredibly professional from the moment we walked in the door. He listened to what we wanted, guided us in the right direction, suggested viable alternatives but most importantly was in no way pushy. Every aspect of the purchase was clearly explained without being patronising. At the end of the purchase we left feeling we got exactly what we needed.
27 de outubro de 2023
Had all the information we needed
Had all the information we needed. Very helpful.
24 de outubro de 2023
A totally friendly and professional…
A totally friendly and professional service from Martin at the Grimsby branch.
Would recommend highly
22 de outubro de 2023
Really helpful customer service.
22 de outubro de 2023
Friendly welcome and knowledgeable…
Friendly welcome and knowledgeable colleague. We were able to make informed decisions on what type of mattress, base and headboard we wanted to purchase.
21 de outubro de 2023
Cancelled order
Following inappropriate comments from the store manager I cancelled my order. Would not recommend
17 de setembro de 2023
Staff very knowledgeable and not too…
Staff very knowledgeable and not too pushy. Showroom smart and tidy. Range of mattresses extensive and confusing!
Weekly price changes are luck of the draw depending on when u go in!!!!
18 de outubro de 2023
Office kept in touch to say my mattress…
Office kept in touch to say my mattress was arriving next day. On the day was told my mattress would be arriving between 8am and 10am. Arrived at 9am. Drivers took off their shoes and used disposable footwear in the house. Old mattress taken away. Would highly recommend this company.
17 de outubro de 2023
Opinião espontânea
Excellent customer service
16 de outubro de 2023
Excellent staff very helpful
17 de setembro de 2023
Bensons
Popped in to browse the sale and ended up buying a mattress. Disappointed with the delivery charge and additional charges for taking my old mattress as they added nearly £100 to the price!
19 de setembro de 2023
Really friendly and helpful staff
Really friendly and helpful staff, great bed buying experience
18 de setembro de 2023
Friendly assistance and very helpful to…
Friendly assistance and very helpful to supply what was needed within the time limitations. Thanks for your help and support
13 de setembro de 2023
The staff are sincere and helpful.
12 de setembro de 2023
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Staff great staffwere great,friendly…
Staff were great,friendly insightful,fantastic service,but would have preferred a 12 month interest free option which your shop dosent have,otherwise great
1 de setembro de 2023
Resposta da Bensons For Beds - Grimsby694
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. -Team Bensons
Very good customer service
Thorough advice given on the various bed options available.
28 de agosto de 2023
Resposta da Bensons For Beds - Grimsby694
What a lovely review! This is exactly the service we strive to give to our customers! - Team Bensons
Informative Staff
25 de agosto de 2023
Resposta da Bensons For Beds - Grimsby694
We really appreciate the time taken to leave us this lovely review. -Team Bensons
The manager had good people skills
The manager had good people skills, he was very informative and precise and made sure we understood the whole buying and delivery process.
27 de agosto de 2023
Resposta da Bensons For Beds - Grimsby694
Thank you so much for your great review! -Team Bensons
Great customer service
Great customer service. No pressure selling just great advise.
26 de agosto de 2023
Resposta da Bensons For Beds - Grimsby694
Thank you so much for your great review! -Team Bensons
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