Salesman was amazing very friendly and helpful wasn't pushy helped advice us then processed our order excellent customer care service from him well done Kepted recieving email updates on the progre... Ver mais
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Localização
Alterar localizaçãoUnit A Victoria Retail Park, Victoria St North, DN31 1GB Grimsby, South Humberside, GB
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Leia as opiniões dos outros
Our experience with Bensons Grimsby was nothing but exceptional, Lee was a diamond sales guy, what every customer wants, doesn’t pressure sell, lets the product and your choice do the sell he answers... Ver mais
A empresa respondeu
In store experience was great. Staff knowledgeable. The mattress is very comfy however, upon unrolling the yellow tape from the packaging has left 3 small yellow marks on the mattress. Not what we wou... Ver mais
A empresa respondeu
Staff were excellent, they were very helpful, patient and they listened. They stuck to their word, delivery was stress free with plenty of notice so I could get organised. Would recommend
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Grimsby694
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit A Victoria Retail Park, Victoria St North, DN31 1GB, Grimsby, South Humberside, Reino Unido
- 1472403088
4,8
Excelente
242 opiniões
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sales consultant very informative and…
sales consultant very informative and not pushy
11 de junho de 2026
Resposta da Bensons For Beds - Grimsby694
We are so pleased our team was informative and not pushy. Thank you for sharing your positive experience!
Team Bensons
Excellent service
Kept us updated at all times. Guys who came to deliver were very helpful.
13 de junho de 2026
Resposta da Bensons For Beds - Grimsby694
We're glad we kept you updated and our delivery team was very helpful. Thank you!
Team Bensons
I think the staff were very helpful…
I think the staff were very helpful also the store was very clean and tidy
12 de junho de 2026
Resposta da Bensons For Beds - Grimsby694
We're so pleased our team was helpful and our store clean. Thank you for your kind feedback!
Team Bensons
Professional service
Went to the Grimsby store just to have a look for a new bed, we were greeted by one of the salesmen team, later to find out his name was Adrian.
Ha asked what we was looking for, we said a double bed.
He offered us a try on a simulator type bed where he could adjust for firmness of the mattress. My wife tried it and we decided on a firm mattress.
Adrian was very knowledgeable and explained all the different bed types and left us to browse.
We chose a bed but said that we were going to try other stores before the final commitment, he quoted us for the bed that we chose and we said that we would come back Saturday if we hadn’t got sorted elsewhere.
We didn’t get sorted anywhere else and went back on the Saturday as promised.
Again we were dealt with by Adrian, who again was very friendly and went through the sale with us.
We got the bed delivered in around 3 weeks and again the delivery guys were friendly and respectful of our home.
All in all a very pleasant and professional service from start to finish.
Keep up the good work Bensons 👍
16 de maio de 2026
Resposta da Bensons For Beds - Grimsby694
We are delighted to hear about your positive experience with us, from your initial visit to the delivery of your new bed. It is wonderful to know that our team provided such knowledgeable and friendly service throughout your journey. We truly appreciate you sharing your kind words.
Team Bensons
Bed shopping!
We went bed shopping, went to multiple stores, but saw more of what we wanted in Bensons. Adrian in the Grimsby store was very helpful and knowledgable without being pushy. We got lots of useful information and a quote to take away with us so we could make an informed decision. With that in mind we decided to go back the next day to make our purchases and it all went very smoothly.
2 de junho de 2026
Resposta da Bensons For Beds - Grimsby694
We are delighted to hear about your positive bed shopping experience with us. It's wonderful that our team provided helpful, knowledgeable, and non-pressured assistance, allowing you to make an informed decision. We appreciate you choosing us for your purchase.
Team Bensons
Resposta da Bensons For Beds - Grimsby694
We're glad our team was helpful and delivery was quick. Thank you for your feedback!
Team Bensons
Very efficient servise very friendly…
Very efficient servise very friendly unpacked everything assembled everything took all rubbish away when finished couldnt fault anything19
19 de maio de 2026
Opinião espontânea
Resposta da Bensons For Beds - Grimsby694
We're so pleased to hear about your efficient service! It's wonderful that everything was unpacked, assembled, and all rubbish removed.
Team Bensons - Jess
Lovely sales guy took time to help and…
Lovely sales guy took time to help and advise making our choice easier
Thank you for not being pushy
17 de maio de 2026
Resposta da Bensons For Beds - Grimsby694
We're so pleased our team helped you find the perfect choice with no pressure. Thank you for your wonderful feedback! ✨
Team Bensons
Lee was great and really helpful at…
Lee was great and really helpful at guiding us to choose our new mattress
6 de maio de 2026
Resposta da Bensons For Beds - Grimsby694
We're happy to hear that our guidance was helpful in choosing your new mattress; we appreciate your positive feedback and thank you!
Team Bensons
Assistant manager Lee at Grimsby store…
Assistant manager Lee at Grimsby store was very rude. I went in with my husband and two children and overhead Lee say to
His colleagues that ‘if you bring your children to a bed shop on a Sunday you’re a terrible parent’ and later ‘kids should be kept on a lead’
Awful experience, would never go again
19 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Grimsby694
We're very sorry to hear about the negative experience you had in our store. We take your comments seriously and will address this internally to ensure it doesn't happen again. Thank you for your feedback.
Team Bensons
Megan the employee helped me decide…
Megan the employee helped me decide what was best with the budget I had and walked me round the showroom telling me the pros and cons of each bed and also just her over all attitude was amazing she made you actually feel like you wasn't annoying her or that she'd rather be else where.
27 de abril de 2026
Resposta da Bensons For Beds - Grimsby694
Thank you so much for sharing this! 😊 We’re thrilled Megan made such a positive difference—taking the time to explain the pros and cons, working within your budget, and making you feel genuinely valued. She’ll be delighted to hear this lovely feedback! 🌟
Resposta da Bensons For Beds - Grimsby694
Thanks for the lovely feedback! Helping our customers is what we do best ⭐
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist
Fantastic experience
Let me just start by stating that my wife always walks away when salesman are pushy. Today we saw Lee in the Grimsby branch. He was the opposite of pushy but was very knowledgeable and spent a lot of time with us. It was a fantastic experience with Lee guiding us through our choice, with lots of laughing along the way. A real credit to Bensons.
23 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Grimsby694
Thank you for sharing such a lovely experience! We’re delighted to hear Lee at our Grimsby branch provided knowledgeable, relaxed guidance without any pressure—and even made it fun along the way. He’s a real credit to the team and will be thrilled to read this,
Megan | Customer Care Specialist
friendly knowing what they are selling…
friendly knowing what they are selling making u feel comfortable
25 de março de 2026
Resposta da Bensons For Beds - Grimsby694
We're happy to hear that our team made you feel comfortable with their knowledge.
Thank you for your positive review – Lauryn at Customer Care 💜
The delivery time was well within the…
The delivery time was well within the estimate given, and the 2 delivery lads were very polite and helpful and made an excellent set up of the beds we had ordered. No complaints from us at all.😁😁
15 de abril de 2026
Resposta da Bensons For Beds - Grimsby694
Much appreciated! Polite, helpful delivery and a smooth setup is exactly what we aim for 👏
Wishing you all the best until next time,
Megan | Customer Care Specialist
The friendliest staff I must say
The friendliest staff I must say , nothing was too much trouble. It helped to make my decision easier
Thanks to Danielle for dealing with me. And too Lee for keeping my wife chatting 👍🏻
8 de abril de 2026
Resposta da Bensons For Beds - Grimsby694
Thank you so much for your kind words! We’re thrilled to hear our team made your experience such a positive one. Danielle will really appreciate the mention, and Lee will be delighted to know he helped make the visit enjoyable too 👍🏻 Thanks again for choosing us,
Megan | Customer Care Specialist💜
Resposta da Bensons For Beds - Grimsby694
Gemma Vickerman,
We're so happy our staff was helpful and informative, but not pushy. We appreciate your positive feedback very much!
Team Bensons - Jessica
Resposta da Bensons For Beds - Grimsby694
Thank you for your feedback! We’re really pleased to hear everything was great 😊
Thanks again for your support — we truly appreciate it,
Megan | Customer Care Specialist
Delivery was on time and the driver and…
Delivery was on time and the driver and assistant were really good.
29 de março de 2026
Resposta da Bensons For Beds - Grimsby694
Thank you! 😊 We’re pleased to hear the delivery was on time and that the driver and assistant did a great job. We really appreciate your feedback,
Megan | Customer Care Specialist⭐
Resposta da Bensons For Beds - Grimsby694
Thank you for your review! We’re so glad to hear Adrian was extremely helpful and knowledgeable. We’ll be sure to pass your kind words on,
Megan | Customer Care Specialist💜
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