Bensons For Beds - Leeds Crown Point492 Opiniões 

471
TrustScore: 5 em 5

4,8

Unit 2 Crown Point Rp, Junction Street, LS10 1ET Leeds, Yorkshire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I went into the store looking for a new bed, but was still very much at the browsing stage. I left with absolutely no doubt that I’d bought exactly what I wanted, and at a very competitive price. Am... Ver mais

Classificada 5 em 5 estrelas

Staff were pleasant and helpfull. They knew their products and ensured I got the mattress that was suitable for my needs.Amr in particular made sure that I got exactly what I was looking for.His knowl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We went to the Crown Point store in Leeds and were advised by Jane. We had bought a bed from Bensons before so we had a good idea of what we wanted. We were shown all the options and the benefits of e... Ver mais

Classificada 5 em 5 estrelas

Jill was very helpful and provided invaluable advice on the correct mattress type for us. Speedy delivery a few days after we placed our order, Steve and Nick did a great job of delivering to our new... Ver mais


Informações sobre a empresa

  1. Loja de mobília para quartos
  2. Loja de camas
  3. Loja de roupas de cama
  4. Loja de colchões

Sobre Bensons For Beds - Leeds Crown Point492

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contacto

  • Unit 2 Crown Point Rp, Junction Street, LS10 1ET, Leeds, Yorkshire, Reino Unido

  • 1132427355

4,8

Excelente

TrustScore: 5 em 5

471 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(471)

26 135 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Visit the store for excellent service

I went into the store looking for a new bed, but was still very much at the browsing stage. I left with absolutely no doubt that I’d bought exactly what I wanted, and at a very competitive price.
Amr provided excellent service throughout. He explained everything clearly, practically and concisely, without ever making us feel pressured. His expert knowledge and friendly manner made what could have been a difficult decision, given the amount of choice, feel straightforward.
Thanks again, Amr — excellent service and a genuinely enjoyable buying experience.

13 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Knowledgeable and professional staff

Staff were pleasant and helpfull. They knew their products and ensured I got the mattress that was suitable for my needs.Amr in particular made sure that I got exactly what I was looking for.His knowledge of your products was invaluable to my final choice

10 de setembro de 2026
logótipo da Bensons For Beds - Leeds Crown Point492

Resposta da Bensons For Beds - Leeds Crown Point492

Thank you for your wonderful review! We're so pleased to hear that our team provided such pleasant and helpful service, ensuring you found the perfect mattress for your needs. It's great to know that our colleague's product knowledge was invaluable in your final choice. We appreciate your kind words!

Team Bensons

Classificada 5 em 5 estrelas

We went to the Crown Point store in…

We went to the Crown Point store in Leeds and were advised by Jane. We had bought a bed from Bensons before so we had a good idea of what we wanted. We were shown all the options and the benefits of each and it was explained very clearly by Jane. We decided on the one we liked best and are looking forward to getting it delivered.

31 de agosto de 2026
Classificada 5 em 5 estrelas

Knowledgeable friendly service

Knowledgeable friendly service. No pressure.

6 de setembro de 2026
logótipo da Bensons For Beds - Leeds Crown Point492

Resposta da Bensons For Beds - Leeds Crown Point492

We're delighted to hear you received knowledgeable and friendly service! It's great to know you felt supported in making the right choice without any pressure, helping to make your shopping experience a relaxed and positive one.
💜 Thank you for your positive review - Lauryn at Customer Care 💜

Classificada 5 em 5 estrelas

Finding a mattress made easy!

Craig was friendly and approachable. He made the experience of finding a mattress feel easy. We used sleep match at another branch and we were able to find a perfect mattress for both of us. Craig helped us book a delivery service for the mattress and we can wait to see it in our new home.

30 de agosto de 2026
Classificada 5 em 5 estrelas

Outstanding service from start to…

Outstanding service from start to finish! The entire buying process was smooth; the staff were friendly and helpful without being pushy, and delivery was right on time. The quality of the mattress is fantastic—couldn’t be happier with the experience. Highly recommend!

27 de agosto de 2026
Classificada 5 em 5 estrelas

Great mattress, great service

Jill was very helpful and provided invaluable advice on the correct mattress type for us. Speedy delivery a few days after we placed our order, Steve and Nick did a great job of delivering to our new flat. Would 100% recommend

26 de agosto de 2026
Classificada 1 em 5 estrelas

Purchased a top of the range bed for my…

Purchased a top of the range bed for my 80 year old mother from crown point, Leeds. Waited patiently and it was delivered on Friday with no fittings for the headboard or legs. Refused delivery as defective & she is left sleeping on a sofa as Bensons blame the manufacturer who they apparently don’t have a number for & had to wait til Monday. Apparently parts are in the post then still no idea of when it will be delivered. appalling service & still not resolved.

21 de agosto de 2026
Opinião espontânea
logótipo da Bensons For Beds - Leeds Crown Point492

Resposta da Bensons For Beds - Leeds Crown Point492

Hello Louise,
Thank you for taking the time to share your experience. We are sincerely sorry to hear about the issues with your mother's bed delivery and the inconvenience this has caused, especially given that she has been left without a proper bed to sleep on. We would like to investigate this matter as a priority and provide you with an update. Please respond to our request with your order details, including your order number, full name, postcode, and contact information, so that we can locate your account and review what has happened.
We look forward to hearing from you soon,
Megan | Customer Care Specialist

Classificada 5 em 5 estrelas

Jane had great product knowledge and…

Jane had great product knowledge and excellent customer care 💯

21 de agosto de 2026
Opinião espontânea
logótipo da Bensons For Beds - Leeds Crown Point492

Resposta da Bensons For Beds - Leeds Crown Point492

Hello Andrea,
Thank you for your lovely feedback! 😊 We're delighted to hear that Jane provided such excellent customer care and shared her great product knowledge to help you find the right choice. We'll be sure to pass on your kind words to her. Thank you for choosing us, and we hope you enjoy your new bed,
Megan | Customer Care Specialist🛏️

Classificada 5 em 5 estrelas

The store was clean and tidy was made…

The store was clean and tidy was made to feel welcome from walking in the door shannon was very helpful and polite 😀

20 de agosto de 2026
logótipo da Bensons For Beds - Leeds Crown Point492

Resposta da Bensons For Beds - Leeds Crown Point492

We're so pleased to hear that our store was clean and tidy, and that you felt welcome from the moment you walked in. It's wonderful that our team member was very helpful and polite. Thank you for your kind words!

Team Bensons

Classificada 5 em 5 estrelas

Competitive prices

Competitive prices, great quality and choices of beds. Lovely customer service and very happy with purchase.

15 de agosto de 2026
logótipo da Bensons For Beds - Leeds Crown Point492

Resposta da Bensons For Beds - Leeds Crown Point492

We're so pleased to hear you found our prices competitive and that you're very happy with your purchase. It's wonderful that you appreciated the quality and choices of beds, along with our customer service.

Team Bensons

Classificada 5 em 5 estrelas

A new bed for my guest room

Ordering the bed was made very easy and the delivery was excellent.
Stew & Lee were professional and polite. They assembled the bed efficiently and explained that the matinees to air before it’s made up and left detailed instructions.
A great experience

10 de agosto de 2026
logótipo da Bensons For Beds - Leeds Crown Point492

Resposta da Bensons For Beds - Leeds Crown Point492

We're so pleased to hear that ordering your bed was easy and that the delivery was excellent! It's wonderful that our delivery team was professional, polite, and efficient with the assembly, and that they provided clear instructions. We're delighted you had a great experience!

Team Bensons

Classificada 2 em 5 estrelas

Very disappointed that i had to wait…

Very disappointed that i had to wait three weeks for my mattress had I knew that the time scale was so long I would never had purchased it. Then still having to pay £49 for delivery. Very disappointed. If i could get a refund back I would have done. Not happy at all was expecting the mattress in days not weeks

11 de agosto de 2026
logótipo da Bensons For Beds - Leeds Crown Point492

Resposta da Bensons For Beds - Leeds Crown Point492

Hello Pamela,
Thank you for your feedback. We're sorry to hear that you were disappointed with the delivery timescale and delivery charge.
Our mattresses are made to order, and lead times are typically around 2-3 weeks depending on the specific item selected. We can see that your delivery is scheduled to take place on Monday within a 2 week period. We hope that once it arrives, you'll be delighted with your new mattress.

Thank you for taking the time to share your experience,
Megan | Customer Care Specialist

Classificada 5 em 5 estrelas

Great service from the sales lady.

Great service from the sales lady.

9 de agosto de 2026
logótipo da Bensons For Beds - Leeds Crown Point492

Resposta da Bensons For Beds - Leeds Crown Point492

We are so pleased to hear that you received great service from our sales lady. We truly appreciate your kind words and positive feedback!

Team Bensons

Classificada 5 em 5 estrelas

Excellent bed, excellent customer service!

From the initial sale at the Crown Point store, to the communication keeping us updated to the delivery, everything was excellent. The bed looks great, good quality and what we hoped it would be. Excellent customer service at every contact. Would definitely recommend.

13 de agosto de 2026
logótipo da Bensons For Beds - Leeds Crown Point492

Resposta da Bensons For Beds - Leeds Crown Point492

Thank you for your wonderful feedback! We're thrilled to hear that your experience, from the initial sale to communication and delivery, was excellent. It's fantastic that you love your new bed and that our customer service exceeded your expectations. We truly appreciate your recommendation!

Team Bensons

Classificada 5 em 5 estrelas

Craig was most helpful

Craig was most helpful, couldn’t ask for a better customer service.

10 de agosto de 2026
logótipo da Bensons For Beds - Leeds Crown Point492

Resposta da Bensons For Beds - Leeds Crown Point492

Hello Cheryl,
Thank you for your wonderful review! 😊 We're delighted to hear that Craig was so helpful and provided such excellent customer service. It's fantastic to know he made your experience a positive one and helped you with everything you needed. We'll be sure to pass on your kind words to him. Thank you for choosing us,
Megan | Customer Care Specialist✨

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