Went into leicester store to view a single bed we had seen online. Ashley was very helpful and engaging. Did not pressure us to purchase which we liked and was knowledgeable about the delivery, size e... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit B1 Fosse Park South, Everard Way, LE19 1UT Narborough Leicester, Leicestershire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent from start to finish ie from first view of the mattress to sleeping on it. Staff in all instances were professional, helpful and kindly. Delivery was well documented and informed and the cha... Ver mais
A empresa respondeu
The help and guidance we received over choosing our new mattress was excellent. Karen at Bensons Fosse Park was very helpful. The two delivery men were quick and efficient. Would recommend this compan... Ver mais
A empresa respondeu
We were greeted upon entry and asked if we required help. We discussed our bed requirements with Karen and she talked us through a number of options and we were given time to test several beds. Nothin... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Leicester
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit B1 Fosse Park South, Everard Way, LE19 1UT, Narborough Leicester, Leicestershire, Reino Unido
4,8
Excelente
193 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent staff. Good choice of stock
The member of staff that helped me was extremely informative and helpful
24 de setembro de 2025
Resposta da Bensons For Beds - Leicester
Thank you for your kind feedback Ms Towers! We’re glad our team member could provide informative and helpful support during your experience.
Take care,
Megan at Customer Care✨
Resposta da Bensons For Beds - Leicester
We appreciate your positive feedback regarding the bed and our team's service and speedy delivery!
Thank you,
Lauryn at Customer Care
Good polite staff member
Good polite staff member. Very knowledgeable and went that step further in helping us
15 de setembro de 2025
Resposta da Bensons For Beds - Leicester
We're happy to hear that a staff member was polite, knowledgeable, and went the extra mile to help you. We appreciate your positive feedback!
Thank you,
Lauryn at Customer Care.
Great Support!
The lady who helped us was very helpful and gave very useful advice \ guidance
Sorry forgot her name
8 de setembro de 2025
Resposta da Bensons For Beds - Leicester
We're happy to hear that our team member was so helpful and provided useful advice! We appreciate you taking the time to leave us this positive feedback.
Best Wishes,
Megan at Customer Care
The guy that helped us was new and he…
The guy that helped us was new and he was very professional and a good laugh, wasn’t pushy and was really helpful. The manager was lovely we went and spoke to her before ordering and had the same level of service when we went back first time shopping with them guys and wouldn’t be the last
5 de setembro de 2025
Resposta da Bensons For Beds - Leicester
We appreciate you sharing your experience! We are so glad the team offered professional, helpful service and a good atmosphere. We look forward to your next visit Jess, Megan at Customer Care
Quality products and good customer care.
2 de setembro de 2025
Resposta da Bensons For Beds - Leicester
We appreciate your positive feedback! We're glad you are happy with our quality products and customer care. Thanks for your support, Megan at Customer Care
Excellent support and advice from the…
Excellent support and advice from the staff
30 de agosto de 2025
Resposta da Bensons For Beds - Leicester
We appreciate you highlighting our excellent support and advice! We're so glad that our staff met your needs.
Take care, Megan at Customer Care
Resposta da Bensons For Beds - Leicester
We appreciate you letting us know that we kept in touch with you, and we value your feedback.
Take care, Megan at Customer Care
Helpful Assistant
22 de agosto de 2025
Resposta da Bensons For Beds - Leicester
Thank you for your 5 star review. We appreciate your kind words, Megan at Customer care
Resposta da Bensons For Beds - Leicester
We're happy to hear that you found our ordering process easy and located what you needed. Thank you for your feedback!
Sales experience
Karen was the sales person. She was knowledgeable yet not pushy. She gave us space and time to think without following us around the store as this is something I particularly dislike and would have made me leave the store.
23 de agosto de 2025
Opinião espontânea
Resposta da Bensons For Beds - Leicester
Thank you for taking the time to leave us a review! We're so glad that Karen provided you with a positive shopping experience. Our team strives to make sure our customers feel comfortable and informed during their visit. We hope to see you again soon!
It was my first time coming to the…
It was my first time coming to the store. As soon as I entered I was greeted by one of your staff called Hafsa. She was very helpful. And showed exactly what we were looking for. I only came for a browse but left with purchasing two beds for my boys.
20 de agosto de 2025
Opinião espontânea
Resposta da Bensons For Beds - Leicester
Thank you for choosing our store, we're thrilled to hear that you had a great experience! Hafsa is an excellent member of our team and we're glad she was able to help you find exactly what you were looking for. We hope your boys enjoy their new beds!
Resposta da Bensons For Beds - Leicester
Thank you so much for your kind words and recommendation! We take pride in providing excellent service and having a great team. Your satisfaction is our top priority. We look forward to seeing you again soon, Megan at Customer Care
Return purchase from Bensons
Brilliant customer service from the store manager who served us.
She was not in the least pushy or intrusive. She made sure that we were happy with our purchase and that we were getting what we wanted.
Great product as well.
A very nice experience!
31 de julho de 2025
Resposta da Bensons For Beds - Leicester
Thank you for your kind words! We take pride in providing excellent customer service and ensuring that our customers are happy with their purchases. It's great to hear that you had a positive experience with our store manager. We appreciate your support and look forward to seeing you again soon! Megan at Customer Care
Great experience and service.
We had a rough idea what we wanted and so it was great to be left alone at the start of our visit. We were able to make up our own minds on what was best for us, rather than be put under any pressure by staff. When Karen was asked for help, she was very knowledgeable and sensitive to our needs. The fact that we didn’t feel at all pressurised, even when she was helping us, sealed the deal. Karen made the whole experience so much the better. Such a large purchase is daunting, but Karen made it easy. I think you can see from this review that we were very pleased with our purchase and very grateful for the way Karen helped us unobtrusively. We would thoroughly recommend the Leicester Fosse Park branch to anyone looking for a new bed. Great service. Thank you.
1 de agosto de 2025
Resposta da Bensons For Beds - Leicester
Thank you for taking the time to share your wonderful experience at our Leicester Fosse Park branch! We are thrilled that Karen's expertise and helpfulness made your large purchase a stress-free one. We appreciate your recommendation and can't wait to see you again! Megan at Customer Care😊
We were greeted upon entry and asked if…
We were greeted upon entry and asked if we required help. We discussed our bed requirements with Karen and she talked us through a number of options and we were given time to test several beds. Nothing was too much trouble and without any pressure selling we were able to select our next bed. Probably could not have done so without Karens assistance and expert guidance. As a result we would definitely return to Fosse Park store and recommend to others.
31 de julho de 2025
Opinião espontânea
Resposta da Bensons For Beds - Leicester
Thank you for sharing your positive experience with Karen at our Fosse Park store! We pride ourselves on providing excellent customer service and we are delighted to hear that Karen was able to help you find your perfect bed without any pressure. We look forward to seeing you again in the future and appreciate your recommendation to others, Megan at Customer Care
Manager who helped us to choose the…
Manager who helped us to choose the matress was polite friendly and helpful,
Guided us towards the same matress but better quality with a discount.
9 de julho de 2025
Resposta da Bensons For Beds - Leicester
Thank you for your kind words! We are thrilled to hear that our manager provided excellent service and helped you find the perfect mattress at a discounted price. Your satisfaction is our top priority and we look forward to serving you again in the future. Sweet dreams on your new mattress! Megan at Customer Care🛏️
Excellent service from Debbie
Excellent service from Debbie, fully understood what we needed and responded appropriately
6 de julho de 2025
Opinião espontânea
Resposta da Bensons For Beds - Leicester
Thank you for your kind words! We're thrilled to hear that Debbie provided excellent service and truly understood your needs. We will be sure to pass along your feedback to her. Thank you for choosing us, Megan at Customer Care
Great customer service and allowed us…
Great customer service and allowed us time to make a decision and didn't put pressure on to buy.
1 de julho de 2025
Resposta da Bensons For Beds - Leicester
Thank you for your kind words! We are glad to hear that our customer service was top-notch and that you appreciated the time we gave you to make a decision. We always strive to create a pressure-free environment for our customers. Thank you for choosing us! Megan at Customer Care 😀
Great service very attentive
27 de junho de 2025
Resposta da Bensons For Beds - Leicester
Thank you for the kind words! We are thrilled to hear that you had a positive experience with our service. We value your feedback and look forward to seeing you again in the future.
Megan at Customer Care
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.