The sales assistant was great as already evidenced in my review. Here I will focus on the delivery. I would particularly like to thank the young man (? Benjamin/Joseph) who delivered the mattresses... Ver mais
Localização
Alterar localizaçãoUnit 4 Valentine Retail Park, Tritton Road, LN6 7BH Lincoln, Lincolnshire, GB
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Leia as opiniões dos outros
This review is based on our experience of choosing and ordering our bed in Lincoln. The manager David was extremely helpful and knowledgeable. He gave us all the time we needed to decide on our purcha... Ver mais
Gemma at the Lincoln branch was exceptional. After visiting a couple of bed shops and not being convinced by the mattresses or service, we were pleasantly surprised. Gemma took us through the selectio... Ver mais
A empresa respondeu
Bensons for Beds made the process of buying a bed simple from start to finish. The salesman listened to our requirements and gave us plenty of time to make our choices. He carefully explained to benef... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Lincoln602
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 4 Valentine Retail Park, Tritton Road, LN6 7BH, Lincoln, Lincolnshire, Reino Unido
- 1522535143
4,8
Excelente
706 opiniões
Pede aos clientes que escrevam opiniões
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Such a lovely young lady
Such a lovely young lady, took the time to explain about the mattress that I was interested in, tried out several, very patient, would highly recommend going to Benson Beds in Lincoln
26 de fevereiro de 2026
Resposta da Bensons For Beds - Lincoln602
Thank you so much for your lovely review Christine! We’re delighted to hear you had such a positive experience in our Lincoln store. It’s wonderful that our colleague took the time to guide you through the mattresses and help you find the right one with patience and care. We really appreciate the recommendation and hope you enjoy your new purchase,
Megan at Customer Care
Happy with the whole experience
Had a good range of beds and at good prices, no pressure sales from the sales advisors and overall happy with our purchase and buying experience
13 de março de 2026
Resposta da Bensons For Beds - Lincoln602
Thanks so much for giving us 5 stars! We’re thrilled you enjoyed our range, prices, and no‑pressure approach. Great to hear you’re happy with your new bed and the whole buying experience!
We hope you have a peaceful nights sleep,
Megan at Customer Care💤
Resposta da Bensons For Beds - Lincoln602
Thank you so much!
I’m really pleased to hear you received excellent and professional service. We truly appreciate you taking the time to share your feedback,
Megan at Customer Care🌟
Helped us with our choice of mattress…
Helped us with our choice of mattress and new pillows, looking forward to hopefully a good nights sleep 🤞
11 de março de 2026
Resposta da Bensons For Beds - Lincoln602
Thank you so much for your lovely review! I’m really pleased to hear our team were able to help you choose the right mattress and new pillows. Fingers crossed for many great nights of sleep ahead — hopefully you’ll feel the difference very soon! 🤞😄
Sleep well,
Megan at Customer Care
The service in store was brilliant
The service in store was brilliant. Gemma was very knowledgeable and listened to what we required.
Very quick and professional delivery.
We have bought from Bensons before and will again.
21 de fevereiro de 2026
Resposta da Bensons For Beds - Lincoln602
Trish
We appreciate your fantastic feedback! It's great to know the service in our store was brilliant and the delivery was quick and professional. We're happy you'll buy from us again.
Thank you for your positive review - Lauryn at Customer Care.
Excellent service
Excellent service
Great staff in store - really helpful and not pushy! Answered all questions to help make informed choices.
Great delivery guys. Again very professional, Pleasant and kind
9 de março de 2026
Resposta da Bensons For Beds - Lincoln602
Thank you so much for your wonderful review! We’re delighted to hear you received excellent service in store and found our team helpful and never pushy. It’s also great to know the delivery team were professional, pleasant, and kind. We truly appreciate your feedback,
Megan at Customer Care
Andrew was lovely and very helpful I was…
Andrew was lovely and very helpful I was very pleased with the sale advice he gave me today and I left with a smile on my face after ordering my new furniture
9 de março de 2026
Opinião espontânea
Resposta da Bensons For Beds - Lincoln602
Thank you for your lovely review! We’re so pleased to hear Andrew was so helpful and that his advice made your experience such a positive one. It’s wonderful to know you left with a smile after ordering your new furniture. We really appreciate your feedback,
Megan at Customer Care
Casey was fantastic and very helpful!
Casey was great! He knew what he was talking about, was extremely attentive and the perfect salesman! Great price and would definitely recommend!
1 de março de 2026
Resposta da Bensons For Beds - Lincoln602
rochelle doughty,
We appreciate your positive feedback. We're so happy to hear that you had a great experience and found our team member attentive and knowledgeable. Thanks for recommending us!
Team Bensons
From store to door, a seamless service
Jamie at Lincoln was expert level in his knowledge and customer service, I originally bought myself a new mattress that Jamie recommended and I've been so impressed with it that i returned and bought a bedframe and mattress from this store again to furnish my spare room. Not disappointed at all! Absolutely spot on. Great post sales service, comms, logistics and delivery. A trusted brand, thanks 👌
6 de março de 2026
Resposta da Bensons For Beds - Lincoln602
Thank you for your outstanding review! I’m delighted to hear that Jamie at our Lincoln store delivered expert-level knowledge and exceptional customer service. It’s wonderful that his recommendation impressed you so much that you returned to furnish your spare room as well — that truly means a lot. We’re thrilled to know that everything from post‑sales support to communication, logistics, and delivery has been spot on for you. Thank you for placing your trust in us again.
— Megan at Customer Care
Bensons made it easy!
From start to delivery Bensons made it all easy. The guys in the shop were on hand but not obtrusive, came when we asked for advice and helped us choose the mattress for the bed we chose. Delivery was excellent with the two lads taking everything up to the bedroom, taking great care when negotiating the stairs. I would buy from Bensons again and recommend them highly!
2 de março de 2026
Resposta da Bensons For Beds - Lincoln602
Thank you so much for your wonderful review! We’re delighted to hear that everything was made easy from start to delivery. It’s great to know the team in store were helpful without being intrusive, offering guidance only when you needed it and supporting you in choosing the right mattress. We’re also really pleased the delivery lads took such great care getting everything upstairs and into your bedroom. Your recommendation means a lot to us, and we’d be thrilled to welcome you back again in the future.
Megan at Customer Care
Resposta da Bensons For Beds - Lincoln602
Thank you for your feedback — we’re so pleased to hear you received good service and found the team very helpful.
Megan at Customer Care
We gave the sales person what we were…
We gave the sales person what we were looking for roughly and tested what mattress was more suited to us. We then tested several mattresses. Only downside, it costs us more than we were originally went in for but figured a bed will last ten years and with a zero percent payment plan, made achievable.
2 de março de 2026
Resposta da Bensons For Beds - Lincoln602
Frank Durrant,
We're glad you found a mattress that suits you well through testing. It's great to know the payment plan makes it achievable. We appreciate your feedback and hope you enjoy your new bed for many years!
Team Bensons
Mattress
Easy to deal with. No pressure sell reasonable price and very happy with our mattress
1 de março de 2026
Resposta da Bensons For Beds - Lincoln602
Nigel,
We're so happy you found it easy to deal with us and felt no pressure. It's great you're very happy with your mattress and our prices.
Team Bensons
Excellent customer service
Excellent customer service. Our preferences and budget were listened to and respected. Very helpful and courteous service from Andrew. Would recommend.
24 de janeiro de 2026
Resposta da Bensons For Beds - Lincoln602
Glenn,
We appreciate you sharing your feedback. We're so happy to hear that you received excellent customer service, and that your preferences and budget were respected.
Team Bensons
Excellent service
Excellent in-store service followed by regular email updates and really appreciated the tracking information on the day of delivery. Mattress installed quickly and now enjoying its benefits.
24 de fevereiro de 2026
Resposta da Bensons For Beds - Lincoln602
customer,
We really appreciate your fantastic feedback! It's great to hear you received excellent service and valued the delivery updates. We're so glad you're enjoying your new mattress.
Team Bensons
listened to what we wanted didn't just…
listened to what we wanted didn't just try and sell us the most expensive bed.
gave us time to make our decision and swiftly carried the paperwork out as the children were with us.
just waiting for delivery now
21 de fevereiro de 2026
Resposta da Bensons For Beds - Lincoln602
Thank you for your lovely feedback. We’re really pleased to hear the team listened to what you wanted, gave you time to decide, and helped keep things quick with the paperwork. We appreciate it — now we hope delivery goes just as smoothly,
Megan at Customer Care
Resposta da Bensons For Beds - Lincoln602
Thank you for your review!
We’re so glad to hear you received great service. Your feedback means a lot to us,
Megan at Customer Care
Happy twice in six months
This has been the second time in 6 months that we have bought a Bensons product. Both times we were listened to diligently and met with first class service and commuications. We were kept in touch every step of the way by emails keeping us updated as to what waas happening and when. Staff in person were friendly and helpful at all times. The product itself is quality. We would recommend Bensons to other people!
21 de fevereiro de 2026
Resposta da Bensons For Beds - Lincoln602
Thank you so much for your wonderful review! 😊 We’re delighted to hear that this is your second purchase with us in just six months — that loyalty means a lot. It’s fantastic to know you felt listened to and received first‑class service and communication throughout both experiences. We truly appreciate your recommendation to others,
Megan at Customer Care
Great customer service and really…
Great customer service and really helpful in assisting us to find exactly what we were looking for.
21 de fevereiro de 2026
Resposta da Bensons For Beds - Lincoln602
We appreciate your feedback! We're so happy to hear that you received great customer service and assistance in finding exactly what you were looking for.
We hope to welcome you back soon!
Megan at Customer Care
Excellent Service!
Our bed was delivered and assembled v professionally by two v friendly and polite chaps. I was able to track the delivery and got a call to confirm exact timings. All packaging was removed and everything went smoothly. Great service start to finish!
20 de fevereiro de 2026
Resposta da Bensons For Beds - Lincoln602
Really appreciate your feedback Andrew! Delighted the delivery team were friendly, polite and professional, and that tracking and timing updates kept everything simple. Great to hear the assembly and tidy‑up were handled so smoothly.
Megan at Customer Care⭐
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