Choosing a mattress in store was easy, agreed delivery date and time was met, and follow-up aftercare text was much appreciated. Job well done.
A empresa respondeu
Localização
Alterar localizaçãoUnit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY Llandudno, North Wales, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Victoria was absolutely fantastic! She was friendly, helpful and knowledgeable, making the whole process of buying my bed so easy and enjoyable. Nothing was too much trouble, and her excellent custome... Ver mais
A empresa respondeu
The company took cash as payment for the items with walk in installments without any hassle at all.Great friendly and helpful staff,with fault free service from the purchase through to the delivery.Hi... Ver mais
A empresa respondeu
The delivery men were excellent. They delivered on time and brought them both to different bedrooms after carrying them down many steps to our house. The shop assistant too was exceptional. Thank you... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Llandudno226
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY, Llandudno, North Wales, Reino Unido
- 1492874821
4,8
Excelente
492 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Listening to what our requirements…
Listening to what our requirements were.
Relaxed approach and flexible when we were looking for different bed configurations.
25 de fevereiro de 2026
Resposta da Bensons For Beds - Llandudno226
We're happy to hear that our team listened to your needs and provided flexibility with the bed configurations. Thank you for your positive feedback; we appreciate it.
Team Bensons
Sleepwell & Relax
That everything went as it should, from shopping in store to delivery Great experience & good to find these days
25 de fevereiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Llandudno226
So glad everything went smoothly from shop to doorstep! Great experiences really are hard to find—thanks for sharing yours,
Megan at Customer Care 😊
Resposta da Bensons For Beds - Llandudno226
Thanks for the lovely review Kaye! Delighted our staff could be so helpful and friendly during your visit.
Thanks again for your support—it means a lot!
Megan at Customer Care⭐
Good personal service
22 de fevereiro de 2026
Resposta da Bensons For Beds - Llandudno226
We’re really pleased to hear you enjoyed the personal service. We appreciate your feedback!
Megan at Customer Care😊
Exceptional salesperson and fabulous bed
22 de fevereiro de 2026
Resposta da Bensons For Beds - Llandudno226
Thank you for your fantastic review Mr and Mrs Dixon! 😊 We’re thrilled to hear you had an exceptional experience with our salesperson and that you’re loving your new bed. Enjoy every comfortable night,
Megan at Customer Care
The sales process was lengthy but…
The sales process was lengthy but thorough and proved to be essential. Communication while waiting for delivery was very good. Delivery was excellent, again communication from driver kept me informed. Delivery of single mattress was up two flights of stairs but was not a problem for them. Advice on care from them before they left was also useful.
22 de fevereiro de 2026
Resposta da Bensons For Beds - Llandudno226
Thank you for your detailed feedback Elaine! We’re pleased to hear that although the sales process was lengthy, it was thorough and ultimately essential in helping you choose the right product. It’s great to know communication throughout your wait for delivery was very good.
We hope to welcome you back soon!
Megan at Customer Care
Helpful service in the shop
Helpful service in the shop. Frequent updates on progress of delivery. Good product. Overall a sound experience.
14 de fevereiro de 2026
Resposta da Bensons For Beds - Llandudno226
We appreciate you sharing your feedback. We're happy to hear that you received helpful service, frequent updates, and a good product, resulting in a sound experience. Thank you for your positive review – Lauryn at Customer Care 💜
Very professional and efficient
Very professional and efficient. Kept informed of our order status throughout.
13 de fevereiro de 2026
Resposta da Bensons For Beds - Llandudno226
We appreciate your positive feedback! We're so happy to hear that you found our team professional and efficient, and that we kept you informed. Thank you for your positive review – Lauryn at Customer Care 💜
Helpful staff
Bought mattress from Bensons but wasn’t happy with it as problems with my back so went back to shop before the 40 day trial finished, the lady assistant was very helpful and we talked through and tried a lot of different mattresses she didn’t rush me or anything so ‘no pressure’ and hopefully I have the perfect mattress now to early to say yet and the delivery and collection were brilliant no hassle at all. Thank you
12 de fevereiro de 2026
Resposta da Bensons For Beds - Llandudno226
We're happy to hear that the assistant was helpful and didn't rush you while choosing a new mattress. It's great to know that the delivery and collection were brilliant and hassle-free. Thank you!
Stewart - Bensons Team
Resposta da Bensons For Beds - Llandudno226
We appreciate you sharing that our staff was friendly and helpful! We are so happy you had a positive experience with us.
Stewart - Bensons Team
Friendly and knowledgeable staff at the…
Friendly and knowledgeable staff at the Llandudno shop. Very helpful in establishing our requirements and guiding us through the suitable mattresses. Patient while we tried them out and made our choice.
Delivery guys were in regular contact from the day prior to delivery. Arrived when they said they would. Very accommodating and helpful.
We only buy a mattress every 8 years, but I would highly recommend Bensons.
11 de fevereiro de 2026
Resposta da Bensons For Beds - Llandudno226
We're happy to hear about your positive experience at the Llandudno shop! It's great that our staff were helpful in guiding you to the right mattress. We appreciate your feedback regarding the delivery team's communication and assistance. Thank you for recommending us!
Stewart - Bensons Team
All of the team from sales to delivery…
All of the team from sales to delivery were excellent
9 de fevereiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Llandudno226
We appreciate you sharing that the team, from sales to delivery, was excellent! We're so glad you were happy with our service.
Verry satisfied customer
The service we had in the shop was brilliant.Lovely staff ,and the lady that served us was so friendly with good information.Don't see much like her these days.
The delivery lads again ,so polite .With delivery bang o time.And the message to say where they were on the journey was very helpful
8 de fevereiro de 2026
Resposta da Bensons For Beds - Llandudno226
We're delighted to hear you received brilliant service in our shop from our friendly and informative staff. It's also great to know our delivery team were polite, punctual, and kept you updated.
Perfect made very welcome with our dogut dog
Perfect made very welcome with our dog
6 de fevereiro de 2026
Resposta da Bensons For Beds - Llandudno226
We're happy to hear that you and your dog felt welcome! Thank you for your positive feedback; it means a lot to us.
Victoria was amazing
Victoria was amazing. Very knowledgeable, very accommodating and was easy to chat with.
30 de janeiro de 2026
Resposta da Bensons For Beds - Llandudno226
Thank you for your lovely review Leon! We’re thrilled to hear that Victoria was amazing—knowledgeable, accommodating, and easy to chat with. We’ll be sure to pass on your kind words. We really appreciate you taking the time to share your experience,
- Megan at Customer Care💜
First class erxperiance at Bensons For Beds.
Stephanie, the sales assistant at Bensons For Beds in Llandudno was very helpful and possessed good product knowledge which assisted me in choosing the most suitable mattress for my back pain and within my budget.
23 de janeiro de 2026
Resposta da Bensons For Beds - Llandudno226
We appreciate you taking the time to share your experience. We're happy to hear that our sales assistant's product knowledge helped you choose a mattress suitable for your needs and budget.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
From the first time I entered the shop…
From the first time I entered the shop to the moment the beds were delivered by Barry and his mate Everything went smoothly. Dawn and all her team in Llandudno were kind , efficient and informative, The only niggle was the 2 week delay in the delivery of the double , but I guess that was not the fault of Bensons but the manufacturer and the Christmas break,
25 de janeiro de 2026
Resposta da Bensons For Beds - Llandudno226
We're happy to hear that your experience went smoothly from start to finish. We appreciate your kind words regarding our team's efficiency and helpfulness. We also acknowledge the delivery delay and any inconvenience it caused. Thank you for your feedback.
Fantastic service and knowledgeable…
Fantastic service and knowledgeable staff - new mattress is perfect
15 de janeiro de 2026
Resposta da Bensons For Beds - Llandudno226
We appreciate your positive feedback! We're happy to hear that you received fantastic service and that our staff's knowledge helped you find a perfect new mattress.
Everything went very smoothly from…
Everything went very smoothly from ordering the beds to delivery.
25 de janeiro de 2026
Resposta da Bensons For Beds - Llandudno226
We're so happy everything went smoothly, from when you ordered the beds to when they were delivered. Thank you for your positive feedback.
From start to finish customers care was…
From start to finish customers care was top notch , really enjoying the bed would highly recommend bensons to anyone
15 de janeiro de 2026
Resposta da Bensons For Beds - Llandudno226
We're so glad to hear that our customer care was top-notch from the beginning and that you're enjoying the bed. We appreciate your recommendation very much!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.