Bensons For Beds - Llandudno226 Opiniões 

494
•
TrustScore: 5 em 5

4,8

Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY Llandudno, North Wales, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Choosing a mattress in store was easy, agreed delivery date and time was met, and follow-up aftercare text was much appreciated. Job well done.

A empresa respondeu

Classificada 5 em 5 estrelas

Victoria was absolutely fantastic! She was friendly, helpful and knowledgeable, making the whole process of buying my bed so easy and enjoyable. Nothing was too much trouble, and her excellent custome... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The company took cash as payment for the items with walk in installments without any hassle at all.Great friendly and helpful staff,with fault free service from the purchase through to the delivery.Hi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The delivery men were excellent. They delivered on time and brought them both to different bedrooms after carrying them down many steps to our house. The shop assistant too was exceptional. Thank you... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de mobília para quartos
  2. também em
  3. Loja de camas
  4. Loja de colchões
  5. Loja de roupas de cama

Sobre Bensons For Beds - Llandudno226

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contacto

  • Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY, Llandudno, North Wales, Reino Unido

  • 1492874821

4,8

Excelente

TrustScore: 5 em 5

494 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(494)

26 554 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great experience at Llandudno store

Great experience at Llandudno store, very helpful and well-informed member of staff, Jamie, supplied us with everything we needed to know regarding a new bed, including trying a special bed that records your best sleeping position and what type of firmness you require for comfortable sleeping, very pleased with their service.

14 de agosto de 2025
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

We're happy you had a great experience at our Llandudno store. It's wonderful to hear that our team member was so helpful and informative when assisting you with finding a new bed. We appreciate your positive feedback regarding our service. Take care, Megan at Customer Care

Classificada 5 em 5 estrelas

Bensons every time

Great time dealing with bensons easy polite and job done.

13 de agosto de 2025
Opinião espontânea
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

We appreciate your positive feedback! We are so glad that you found your experience easy and polite, and the job was completed to your satisfaction.
Take care, Megan at Customer Care

Classificada 5 em 5 estrelas

Salesman extremely knowledgeable

Salesman extremely knowledgeable, patiently assessing our requirements as we not as young as we used to be. Very pleased with the service we received.

19 de julho de 2025
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

Thank you for your kind words! We strive to provide top-notch service for all of our customers, regardless of age. We're thrilled that you had a great experience with our knowledgeable and patient salesman. We appreciate your support and hope to see you again in the future, Megan at Customer Care

Classificada 5 em 5 estrelas

Bensons Llandudno

Greeted well, shown a a multitude of different designs, made to measure bed comfort machine was good got the size I wanted without being talked into something different, shown all the options. And think i am getting what i want. Delivery is a bit expensive £56.00 but we will see.👍

25 de julho de 2025
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

Thank you for your feedback! We're thrilled that you had a positive experience with our team and found the perfect bed comfort machine for your needs. We apologise for the delivery cost but we're confident you'll love your new custom made bed. Megan at Customer Care🛏️

Classificada 5 em 5 estrelas

No hard sales...

My shopping experience was excellent from the start.
Dawn listened to my requirements and budget, she delivered what I wanted and a top service too! No harsh sales, just a listening ear. I highly recommend

26 de julho de 2025
Opinião espontânea
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

Thank you so much for your kind words! Providing top-notch customer service and understanding our customers' needs is our top priority. We're glad your shopping experience with us was excellent and we hope to have the opportunity to serve you again in the future. Thank you for recommending us! Megan at Customer Care

Classificada 1 em 5 estrelas

Absolute shambles!!

We ordered a new bed in april for delivery in may, in total it cost us just shy of £3000 with a 20% discount,their staples & co range of bedding with clarence headboard and igel mattress. The staff were really nice and informative.
We were well informed all along the process and come delivery day all went as expected until they opened the box for the headboard which alone was over a thousand pound for a super kingsize.
We noticed it was faulty and so they offered to replace, brilliant no problem.
2nd headboard arrived end of june and it was faulty and worse than the 1st, complained, brilliant getting it replaced.
3RD headboard arrived today 25th of July and all I can say is it is absolutely disgusting! Even the delivery men were embarrassed!! They couldn't even put it together because none of the connections married up, I wish I could show pictures on here because I have seen better thrown in skips it is that terrible and the fabric looks like it has been scrapped across a gravel floor it's that stained and scratched, it looks like wolverine has been let loose on it
So we are now waiting for a 4th headboard arriving the end of August 😡 total joke! The manufacturers should hang their heads in shame,where are the quality checks to start with?? Obviously there aren't any the amount of headboards we've received in the last few months and I won't believe that we're on our own in this complaint.
Would I recommend Bensons to friends..nope!
Would I ever buy from Bensons again....never!!
I regret the day I ever set foot in the place and wished i had kept my old bed.

25 de julho de 2025
Opinião espontânea
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

Thank you for taking the time to share your experience. We regret to hear about the problems with the headboards and the trouble this has caused. We will address your feedback internally.
Thank you for your feedback,
Megan at Bensons for Beds Customer Care

Classificada 5 em 5 estrelas

We discussed our requirements to the…

We discussed our requirements to the sales assistant, he then explained all the choices that were available to help us with are selection.

21 de julho de 2025
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

Thank you for sharing your experience! We take pride in providing exceptional service and guiding our customers through all available options. We appreciate your trust in our team and hope to see you again soon, Megan at Customer Care

Classificada 5 em 5 estrelas

New mattress purchase

Jason was very helpful and had my try out the various firmnesses of the mattress I was looking for. May have found the ideal mattress, but he did explain the procedure if I was not satisfied within 40 days.

22 de julho de 2025
Opinião espontânea
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

Thank you for taking the time to leave us a review, we're thrilled to hear that Jason provided excellent assistance in finding the perfect mattress for you. We're confident that you've made the right choice, but rest assured that our 40-day satisfaction guarantee is always available should you need it. Happy sleeping, Megan at Customer Care

Classificada 5 em 5 estrelas

Sales assistant Victoria was very…

Sales assistant Victoria was very helpful and knowledgeable

17 de julho de 2025
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

Thank you for the kind words about our sales assistant Victoria! We're thrilled to hear she provided you with excellent service and knowledge during your visit. We'll be sure to pass on your compliments to her. See you again soon! Megan at Customer Care😊

Classificada 5 em 5 estrelas

An excellent shopping experience.

Victoria was very helpful and efficient, not pushy but patient.
She helped to make the overall shopping experience very pleasant.
The store was well laid out and easy to navigate. They have a lift, which was very handy for us.
They have an excellent selection of beds and mattresses at very competitive prices.
Altogether excellent.

10 de julho de 2025
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

Thank you for taking the time to leave such a positive review, we are thrilled to hear that Victoria provided excellent customer service and that you had a pleasant shopping experience. We pride ourselves on our well-laid out store and competitive prices, and we are glad to hear that our lift was useful for you. We hope to see you again soon, Megan at Customer Care

Classificada 5 em 5 estrelas

Sales Advisor Victoria was helpful

Sales Advisor Victoria was helpful, friendly and knowledgeable and made the purchase easy.

30 de junho de 2025
Opinião espontânea
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

Thank you for your review! We are so thrilled to hear that Sales Advisor Victoria provided exceptional and knowledgeable service, making your purchase a breeze. We value your business and look forward to seeing you again soon! 😊
Megan at Customer Care

Classificada 5 em 5 estrelas

Steph was very helpful

Steph was very helpful and offered us both ends of our budget. Making sure we were happy with the differences of each mattress, she also gave us recommendations to get mattress cover as we have a little one on the way, Steph ensured we understood and was very knowledgeable. Definitely recommend going in to see Steph as she was most helpful.

21 de junho de 2025
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

We're happy to hear that you found our team member so helpful Rebecca! We appreciate you mentioning the assistance you received in understanding the mattress differences and recommendations. Thank you for recommending us! Take care, Megan at Customer Care

Classificada 5 em 5 estrelas

Excellent personal skills

Excellent personal skills, and was attentive.

27 de junho de 2025
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

We are happy to hear that you found our team member attentive and skilled. Thank you for your positive feedback! Take care, Megan at Customer Care

Classificada 5 em 5 estrelas

Good customer service and flexibility…

Good customer service and flexibility over delivery.
No pressure sales.

25 de junho de 2025
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

We appreciate your positive feedback regarding our customer service and adaptable delivery options, along with our no-pressure sales approach. Take care, Megan at Customer Care

Classificada 5 em 5 estrelas

The staff in the shop was very helpful…and also the delivery drivers were very polite and put the settee upstairs where we wanted it

The staff in the shop was very helpful and polite did not rush us into buying our bed settee. was just what we wanted for our office room. The price was just right for our kneed

13 de junho de 2025
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

We're happy to hear that our staff were helpful and polite while you chose your bed settee. It's great to know the price met your needs. Thank you, Megan at Customer Care

Classificada 5 em 5 estrelas

Jamie was excellent

Jamie was excellent. He greated us on arrival and took the time to explain all available options. He used the test bed so we could try out different levels of firmness and explained patiently each brand and what the benefits were that they offered. No sales pressure just a very nice bloke who was good at his job. Thank you.

7 de junho de 2025
Opinião espontânea
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

We're happy to hear that you had such a positive experience! It's great to know that our team member provided excellent service by explaining the options and helping you find the right fit. Thank you for your feedback, Megan at Customer Care

Classificada 5 em 5 estrelas

the sales assistant was knowledgeable…

the sales assistant was knowledgeable and very helpful

5 de junho de 2025
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

We appreciate your kind words Mike! Our team is proud to offer helpful, knowledgeable service, and we are so glad we met your needs. Thank you, Megan at Customer Care

Classificada 5 em 5 estrelas

All good

The staff member we spoke with was very helpful, nothing was too much trouble. The bed we chose came with a few extras, and seemed ideal for our needs. All in all, a good experience

22 de maio de 2025
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

We're happy to hear that our staff member was so helpful and accommodating! It's great to know the bed you chose seems ideal. Thank you for sharing your positive experience with us Mr Wrench. Take care, Megan at Customer Care

Classificada 5 em 5 estrelas

Superb service

Superb service. Knowledgeable and friendly sales person

31 de maio de 2025
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

We appreciate you taking the time to share your positive experience. We're happy to hear our sales team provided superb, friendly, and knowledgeable service! Thank you, Megan at Customer Care

Classificada 5 em 5 estrelas

The whole story

The in store information was perfect and the whole experience from that point down to the delivery and construction of my bed was very professional.

18 de maio de 2025
logótipo da Bensons For Beds - Llandudno226

Resposta da Bensons For Beds - Llandudno226

We're delighted to hear that you found the in-store information helpful and that the delivery and construction of your bed were professional. Thank you for your positive feedback, Megan at Customer Care

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