Top notch knowledge from Martin. Led me through what mattress is correct for how I sleep via a mattress machine that tells me what’s best for me. From there I was able to make a purchase all the while... Ver mais
A empresa respondeu
Unit 5 Willowbrook Retail Park, Derby Road, LE11 5HG Loughborough, Leicestershire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Top notch knowledge from Martin. Led me through what mattress is correct for how I sleep via a mattress machine that tells me what’s best for me. From there I was able to make a purchase all the while... Ver mais
A empresa respondeu
When we arrived at the store Ram showed us exactly what we were looking for with no uncomfortable pressure of sale, The whole experience from order through manufacture and despatch to delivery was bri... Ver mais
A empresa respondeu
The delivery guys were very friendly. The delivery was very quick and very careful not to damage the property moving the large mattress. Clear instructions to advice regarding letting the mattress bre... Ver mais
A empresa respondeu
We knew vaguely what type of mattress we wanted. The sales lady was very helpful and patient, showing us different mattresses before we decided. Then showed various divan based and headboards. We orde... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 5 Willowbrook Retail Park, Derby Road, LE11 5HG, Loughborough, Leicestershire, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Plenty of choice, no pressure, great sales team.
But when it came for the bed to be delivered only half the order was available on the agreed delivery date.
Bensons could not give me a date for the balance of the order so I cancelled . I had to go back to the store for a refund

Resposta da Bensons For Beds - Loughborough262
Great customer experience. Very knowledgeable and helpful.

Resposta da Bensons For Beds - Loughborough262
Excellent customer service from start to finish. Martin was useful and not pushy at all, going through all the options. Went back later that day to order and was really happy with the deal I was given, very happy with everything, would highly recommend!
Great deal, staff could not have been more helpful and very quick delivery ( ex display mattress). Also got two pillows, king size duvet and two mattress cleaning agents with the deal.
I explained what my needs were and Martin quickly understood and was able to point me in the right direction to enable me make a choice. He was also able to give advice regarding a previous purchase and whether the guarantee had expired.
Great customer service. No pressure selling in the shop. The sales assistant was very helpful answering all our questions and giving useful advice. Communication and delivery all went smoothly and at the times quoted.
Very friendly staff, very helpful went above and beyond to help me lots of options on offer..
Very pleasant, friendly and helpful staff.
Made shopping for a new bed and mattress extremely easy.
The member of staff we dealt with was very helpful, polite and patient with us as we chose a new mattress. He did not push us but gave us the time to choose. Very happy with the experience.
Good range of beds to try. Helpful staff with no pressure to purchase.
No hard sell, requirements listened to and beds and mattresses recommended in a relaxed way.
We walked into your Loughborough store and met Mick we had a long chat to find out our needs he wasn't a pushy guy and he suggested a mattress after a long conversation we went on to try five or six beds including the one he suggested so we had a nice experience ps we bought the mattress he suggested
The Manager in the shop at Loughborough was very helpful and I felt he went that extra mile to comply with my request regarding colours as he said he was having some new colour swatches arriving soon. One of the colours was perfect so I would like to personally thank him for his valuable assistance.
A new team member introduced himself to me. It was his 3rd day. I asked him a question for which he didn't know the answer. He apologised and explained he would need to ask the manager once he was free. The manager then came to assist. The new team member was clearly taking in the information as much as I was. Due to time I had to leave and return another day. This time it was Jeanette who assisted me. She was very thorough. When I explained the need to defer the delivery date she spent time to find a suitable option.
All 3 committed to selling me the right product for me.
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