The staff at Bensons for Beds were extremely helpful with my final decision on buying the bed. I would like to say a special thankyou to Patrycja for her helpfulness. I was kept informed throughout th... Ver mais
Localização
Alterar localizaçãoUnit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD Luton, Bedfordshire, GB
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Leia as opiniões dos outros
Our sales assistant Shameela was very helpful & supportive with my purchase of my new bed. Very happy & satisfied.
A empresa respondeu
Sales assistant was friendly, helpful and very knowledge and offered 3 options to meet our requirement. (only minor criticism is that we wanted to have a look around the store, but felt having been... Ver mais
A empresa respondeu
I've just collected my order today 5/04/25, to my disappointment I've just discovered that the Mattress was refurbished, this was not mentioned at the time of purchase, the assumption given was tha... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Luton222
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD, Luton, Bedfordshire, Reino Unido
- 1582507626
4,9
Excelente
374 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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The sales team were very helpful and…
The sales team were very helpful and informative, very pleasant experience.
25 de setembro de 2025
Resposta da Bensons For Beds - Luton222
We're glad you found our sales team helpful and informative. It's great to hear you had a pleasant experience. Thank you for your feedback.
Thank you,
Lauryn at Customer Care
We got served quickly and advised well.
We got served quickly and advised well.
A nice assistant and our purchase painless.
23 de setembro de 2025
Resposta da Bensons For Beds - Luton222
We're happy to hear that you were served quickly and advised well! We appreciate you sharing that your purchase was painless thanks to our assistant. Thank you,
Lauryn at Customer Care.
Very competitive price and nice…
Very competitive price and nice customer service.
13 de setembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Luton222
Thank you for your kind words! We strive to provide both affordable prices and excellent customer service to our clients. It's great to hear that you had a positive experience with us. We look forward to serving you again! #TeamCustomerSatisfaction 💯🎉
Amazing help
Aneesa was lovely, went in for some pillows, guided me through all of them, showed me the best ones, and the ones most suited to me. Definitely recommend amazing customer service.
9 de setembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Luton222
We're so glad to hear that you received amazing customer service! We appreciate you mentioning how helpful our team member was in guiding you to the perfect pillows.
Best Wishes,
Megan at Customer Care
The clearance item (bedframe) I bought…
The clearance item (bedframe) I bought had many issues. Most of the screws at the time of initial setup in the store were tighten so much that that they had lost their thread. Furthermore there were tearing on cloths. I was also told that it will be delivered for £30/£40 but when I paid for the bed I was told that it can only be delivered for £70 and that if I want to cancel my purchase I have to wait for many days to get my money back. So not recommending clearance items to be purchased
7 de setembro de 2025
Resposta da Bensons For Beds - Luton222
We regret to hear about the issues you experienced with the clearance bed frame, including the damaged screws and torn cloths. We're also sorry for the delivery fee discrepancy and the information regarding the cancellation process. We'll review these points to improve our service.
Thank you
Resposta da Bensons For Beds - Luton222
We appreciate your feedback and are glad you found our salesperson helpful and knowledgeable.
Take care,
Megan at Customer Care
• „The staff were very friendly and helped me choose the right bed.”
The staff 👏👏👏👏👏
2 de setembro de 2025
Resposta da Bensons For Beds - Luton222
We can’t wait to share your amazing 5-star review with our team Beni. They’ll be thrilled!
Take care,
Megan at Customer Care
Sicily 4 Door Bi-Fold Wardrobe
Ordered a wardrobe from Benson — really solid quality and Hassan was a great help!
25 de agosto de 2025
Resposta da Bensons For Beds - Luton222
We're happy to hear that you are satisfied with the wardrobe's quality and that our team member was helpful. Thank you for your positive feedback!
Great experience, best customer service
Shameela was excellent to chooose us the best item and helped us to secure the bank holiday deal. She also advised us some very positive changes in order where offered additional discount as well as earlier delivery date.
17 de agosto de 2025
Resposta da Bensons For Beds - Luton222
"Thank you for your wonderful review! We're so glad to hear that Shameela provided fantastic service in helping you find the perfect item at a great deal. We appreciate your business and value your feedback. Have a fantastic day!"
Found exactly the mattress I was…
Found exactly the mattress I was looking for.
Very helpful and informative guidance received.
19 de agosto de 2025
Resposta da Bensons For Beds - Luton222
Thank you for your kind words! We are so glad we could help you find your perfect mattress. It's our goal to provide excellent service and guidance to all of our customers. We appreciate your support and hope you enjoy your new mattress!
Resposta da Bensons For Beds - Luton222
We appreciate your kind words! It's great to know our sales assistant was so helpful. We value your business and hope to see you again Gillian. Take care, Megan at Customer Care
Resposta da Bensons For Beds - Luton222
Thank you for acknowledging our dedication to providing great customer service! We value your satisfaction and will continue striving to exceed your expectations. Have a fantastic day, Megan at Customer Care
Resposta da Bensons For Beds - Luton222
Thank you for your kind words! We are thrilled to hear that you had a great experience with us. Our team strives to provide exceptional service to all of our customers. We appreciate your support and hope to see you again soon, Megan at Customer Care
Great customer service and very helpful…
Great customer service and very helpful staff. Helped us with buying a good bed with good price.
14 de julho de 2025
Resposta da Bensons For Beds - Luton222
Thank you for the positive feedback! We are happy to hear that our customer service and staff were able to assist you in finding the perfect bed at a great price. We appreciate your business and look forward to helping you again in the future, Megan at Customer Care
Very helpful service
10 de julho de 2025
Resposta da Bensons For Beds - Luton222
Thank you for leaving such a positive review! We're thrilled to hear that you found our service helpful. It's our pleasure to assist you in any way we can. Have a great day, Megan at Customer Care
Really helpful showroom lady who knew…
Really helpful showroom lady who knew her job.
11 de julho de 2025
Resposta da Bensons For Beds - Luton222
Thank you for your kind words! Our team takes pride in their knowledge and dedication to providing exceptional service to our customers. We appreciate the opportunity to assist you and hope to see you again soon, Megan at Customer Care
Resposta da Bensons For Beds - Luton222
Thank you for your kind words! We strive to provide the best customer service possible and we are thrilled to hear that it has been recognized. It was our pleasure to assist you and we hope to have the opportunity to do so again in the future, Megan at Customer Care
remedy friendly and helpful advice and…
remedy friendly and helpful advice and service given by Patryca
7 de julho de 2025
Resposta da Bensons For Beds - Luton222
Thank you for the kind words! We are happy to hear that Patryca provided you with friendly and helpful advice and service. We strive to provide exceptional customer experiences. See you next time, Megan at Customer Care
Excellent Service,Patrycja was very…
Excellent Service,Patrycja was very Helpful& Explained The Difference Between The Mattresses. Would Highly recommend this Store .
29 de junho de 2025
Resposta da Bensons For Beds - Luton222
Thank you for your feedback! We're so glad that Patrycja was able to assist and provide valuable information. We pride ourselves on providing excellent service and we're happy to hear that you would recommend our store. Thanks for choosing us, Megan at Customer Care
Resposta da Bensons For Beds - Luton222
Thank you for your kind words! We strive to provide top-notch service and are thrilled to hear that our staff made your experience even better. We appreciate your support and look forward to seeing you again soon.
Thank you for choosing us, Megan at Customer Care
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