No pressure selling, useful advice. based on what we thought we wanted, and didnt want, we were shown alterrnatives that were similar, both higher and lower in price and from different manufacturers.... Ver mais
A empresa respondeu
Unit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB Macclesfield, Cheshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
No pressure selling, useful advice. based on what we thought we wanted, and didnt want, we were shown alterrnatives that were similar, both higher and lower in price and from different manufacturers.... Ver mais
A empresa respondeu
Both Darryl and Andy were exceeding helpful, they asked us sensible pointed questions concerning what we were looking for in a mattress/bed. They listened and there was no hard sell. They made suggest... Ver mais
A empresa respondeu
On arrival we were spoken to by Peter who offered his services if required without being to pushy. As we walked around the showroom he was there to call over if we had any questions and also to learn... Ver mais
A empresa respondeu
Welcomed by the sales guy initially but then left very much to our own devices to try ask the mattresses. Our questions were answered professionally and clearly and we managed to utilise a discount... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB, Macclesfield, Cheshire, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Darryl was extremely knowledgeable and helpfuland we were very happy with the service.
Darryl at the Macclesfield store was very knowledgeable and helpful, Didn't rush me while looking around and testing out the beds, Straightforward ordering and not long to wait for delivery.
We went to Dreams at Macclesfield and had the best customer service! We only needed a mattress but Martin was really happy to help and was very knowledgeable about not only his products but was also able to advise us on the types of mattresses that were best suited to us for our age and health conditions. We chose the igel 4000 and are really looking forward to it being delivered. We also ended up getting a new headboard as they are very reasonably priced and they have a lovely selection. Highly recommend trying out the bed that changes from extra firm all the way down to soft!!
Excellent informative customer service provided by Alfie at bensons for bed Macclesfield.
could not do enough very helpful
The salesman, Peter, was not pushy and let us try multiple beds whilst giving expert advise about each one. It made the experience effortless and enjoyable.
They didn’t rush us when we first entered the shop late on a bank holiday
When the assistant (Darryl) came over we told him what we were looking for and he took the time to see if they had anything in stock that would match our preferences
He found one fairly quickly and told us everything to expect with it including the up keep.
I really appreciated the one on one conversation and support.
Darryl was very efficient pleasant and helpful, great service.
The service from knowledgeable staff
The store manager was very knowledgeable and offered a great service
Quick, efficient service in the shop and exceptional delivery and fitting service
Nice friendly and helpful staff made it easy for my mother to choose a new mattress.
Customer service was excellent. Felt important to them and was listened to. Excellent all round
The shop was clean and spacious. As soon as I walked in a colleague approached me to offer assistance. I felt absolutely no pressure to purchase anything. ( no hard selling). The staff member was friendly, efficient, professional and knowledgeable. Above and beyond customer service. Very helpful. I would recommend the Lyme Green outlet to everyone.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.