Dealing with Bensons from start to finish was easy. Their staff were knowledgeable and helpful when we ordered. There were multiple updates by email to update us on the progress including the time slo... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1b Winterhill Retail Park, Winterhill Retail Park, MK6 1AJ Milton Keynes, Buckinghamshire, GB
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Leia as opiniões dos outros
The staff are very professional, knowing their product,and showed empathy. We received a very good service at milton keynes branch winter hill
The staff in your shop was helpful and friendly, more importantly he wasn't pushy either. Your delivery drivers where very polite and helpful as well and also explained to me how to put the bed togeth... Ver mais
A empresa respondeu
The service was great. Ben explained and answered all the questions I had. He aldo explained about purchases terms and different options of payment.
Informações sobre a empresa
Sobre Bensons For Beds - Milton Keynes621
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 1b Winterhill Retail Park, Winterhill Retail Park, MK6 1AJ, Milton Keynes, Buckinghamshire, Reino Unido
- 1908732029
4,8
Excelente
850 opiniões
Pede aos clientes que escrevam opiniões
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Mira who served me was very attentive
Mira who served me was very attentive. She went though various options Finance, Bed care kit. Very polite and Customer Focused
1 de setembro de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you for taking the time to share your experience with us! We are so glad to hear that Mira provided excellent service and options for you. Our team is dedicated to putting our customers first, and we appreciate your kind words. We look forward to seeing you again soon.
Resposta da Bensons For Beds - Milton Keynes621
Hi Craig,
Thank you for your lovely review! 😊 We're so pleased to hear our team took the time to understand exactly what you were looking for and helped you find the right solution. We really appreciate your feedback and hope you enjoy your purchase,
Megan | Customer Care Specialist
Benson mattress visit
My husband and me were met with Karolina. Karolina made our visit very pleasant. She answered all our questions and helped us to make a decision which mattress to buy. Karolina made us feel very relaxed, not under stress and she was very friendly.
28 de agosto de 2026
Resposta da Bensons For Beds - Milton Keynes621
Hi Dina,
Thank you for your lovely feedback! 😊 We're delighted to hear that Karolina made your visit such a pleasant and relaxed experience. Choosing the right mattress is an important decision, and it's wonderful to know that she took the time to answer all your questions and help you find the best option for your needs.
We'll be sure to pass on your kind words to Karolina, who will be thrilled to hear that her friendly, knowledgeable, and no-pressure approach made such a positive impression. Thank you for choosing Bensons for Beds, and we hope you enjoy many comfortable and restful nights on your new mattress,
Megan | Customer Care Specialist⭐
I had a great experience with the sales…
I had a great experience with the sales team , Mira was great , giving us al the information required regarding mattresses and making sure we found exactly what we went there for 😊
27 de agosto de 2026
Resposta da Bensons For Beds - Milton Keynes621
Hi Mia,
Thank you for your lovely review! 😊 We're delighted to hear you had a great experience with our sales team. It's wonderful to know Mira was so helpful, providing all the information you needed and ensuring you found exactly what you were looking for. We'll be sure to pass on your kind words to her. Thank you for choosing us, and we hope you enjoy your new mattress,
Megan | Customer Care Specialist
Great service
Ben at the Milton Keynes branch was very knowledgeable, efficient and couldn’t have been more helpful. A good shopping experience and we found exactly what we were looking for. I hope that the delivery turns out to be as easy and straightforward. 10/10 so far.
24 de agosto de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you so much for your kind words, we are thrilled to hear about your positive experience with Ben. We're confident that our delivery will be just as smooth and easy. Thank you for choosing us and we hope to see you again soon!
Got good service from knowledgeable…
Got good service from knowledgeable staff member
20 de junho de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you so much for your positive review about our knowledgeable staff member! We strive to provide excellent service to all our customers. It means a lot to us knowing we were able to meet your expectations. We look forward to serving you again soon.
Staff
Ride was the young man who made my shopping experience a breeze so patient with myself as I was in lots of pain that day .Good selection of beds & mattresses thank you Bensons for you service
Especially Rida whom I can’t praise enough .
27 de agosto de 2026
Resposta da Bensons For Beds - Milton Keynes621
We're so pleased to hear about your wonderful shopping experience! It's fantastic that our team member was so patient and helpful, making your visit a breeze despite your pain. We're delighted you found a good selection and appreciate your kind words.
Team Bensons
Just had our new bed delivered from…
Just had our new bed delivered from Bensons, great service from the stores team, and also a great service from the delivery team, we were informed a couple of days before what our time slot would be, and on the day also called to say that the drivers would be about 30 minutes, lovely delivery men, and very respectful of the carpets, and the walls when carrying upstairs, great service all round.
20 de agosto de 2026
Opinião espontânea
Resposta da Bensons For Beds - Milton Keynes621
We're so pleased to hear about your excellent experience with us! It's wonderful that both our store and delivery teams provided such great service, keeping you informed every step of the way. We're especially glad our delivery men were respectful and careful. Thank you for your kind words!
Team Bensons
Fast and efficient with good options
The machine used to check the type of mattress was useful.
The salesman was fast and efficient and did not try to oversell.
Good range of options for the mattress and base and found exactly what i was after.
Now has the option to packup the old bed which i could not do with a bad back, and is what was stopping me from upgrading my old bed for the past few years
24 de agosto de 2026
Resposta da Bensons For Beds - Milton Keynes621
We're so pleased to hear you had such a positive experience! It's wonderful that our mattress machine was useful and that our team member was efficient and helpful without overselling. We're especially glad we could assist with removing your old bed, making your upgrade much easier.
Team Bensons
Resposta da Bensons For Beds - Milton Keynes621
We're so glad to hear you had a fantastic experience with our service. We truly appreciate your kind words!
Team Bensons
Excellent Customer Service
Great customer service from Ben! Ben was knowledgeable about the bed frames and mattresses. He allowed us time to discuss and compare on our own as well as giving his own professional opinion! I would definitely recommend anyone to go to Benson for Beds!
17 de agosto de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you so much for your kind words. We are thrilled to hear that Ben provided exceptional customer service and was able to help you find the perfect bed frame and mattress. We strive to provide a personalized and knowledgeable shopping experience for all of our customers. Thank you for recommending us.
Resposta da Bensons For Beds - Milton Keynes621
We're so glad to hear that our team member was very helpful and provided you with great customer service. Thank you for your kind words!
Team Bensons
Had a really great experience when…
Had a really great experience when going to the shop for the first time, so easy to order online most days, but decided to go in person. Ben greeted me and my daughter and he was very polite and friendly, he was very detailed in his explaining and knowledgeable didn't pressure us when looking around and took it all in his stride. Thank you Ben! ☺️
17 de agosto de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you so much for the kind words. We are delighted to hear that you had a fantastic experience at our shop. Our team takes great pride in providing excellent customer service, and we are thrilled that Ben was able to make your visit so enjoyable. We appreciate your support and hope to see you again soon!
Customer service was very good. Ben was knowledgeable, light touch
Customer service was very good
16 de agosto de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you for the positive review John. We strive to provide excellent customer service and we're glad to hear we met your expectations. Your satisfaction is our top priority. Have a fantastic day.
Ali in Milton Keynes bensons for beds…
Ali in Milton Keynes bensons for beds was excellent. Knowledgable, polite, and patient. Great customer service
15 de agosto de 2026
Opinião espontânea
Resposta da Bensons For Beds - Milton Keynes621
Thank you for the kind words about Ali at our Milton Keynes store. We are so glad to hear about your positive experience and are proud to have knowledgeable, polite, and patient team members like him. We strive to provide excellent customer service and are happy to know we succeeded with you.
Resposta da Bensons For Beds - Milton Keynes621
Thank you so much for your review! We are thrilled to hear that Charles provided excellent service. It means a lot to us to have such satisfied customers like you. We hope to see you again soon.
Very helpful
Very helpful and understanding our needs. No hard sell. We felt very satisfied with our purchase.
10 de agosto de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you for sharing your positive experience with us! We are thrilled to hear that we were able to help you find what you needed without any pressure. Your satisfaction is our top priority!
Sales lady was extremely helpful in…
Sales lady was extremely helpful in finding the right mattress for me, didn’t push me to get a particular one. Delivery guys were very friendly and nothing was too much trouble. Very satisfied with my experience with Bensons for beds.
13 de agosto de 2026
Resposta da Bensons For Beds - Milton Keynes621
We are overjoyed to hear that you had a fantastic experience at Bensons for beds! Our team strives to provide exceptional service and we are thrilled that you found the perfect mattress with the help of our sales lady. Thank you for choosing us.
Good selection of beds and mattresses…
Good selection of beds and mattresses to try.The staff were very friendly whilst not over attentive whilst looking around. Delivery time slot is provided 2 days prior with a 2 hour window.
6 de agosto de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you for the thoughtful review! We pride ourselves on offering a wide selection of beds and mattresses for our customers to try. We are also happy to hear that our staff struck the right balance of being friendly without being overbearing. And we understand the importance of providing a convenient delivery time slot, glad we could make that happen for you. Thanks for choosing us.
So far so good still waiting delivery
So far so good still waiting delivery, not pushy and helpful, just need the goods to arrive
6 de agosto de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you for your positive feedback. We pride ourselves on providing helpful and non pushy customer service. Rest assured, your delivery is on its way. Thank you for choosing our business.
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