We were able to walk around the store without being harassed by the sales people. When we were ready to purchase the sales person was very knowledgeable and explained things clearly to us without be... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 4 Elk Mill Retail Park, Oldham, OL2 5HX Oldham, Lancashire, GB
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Leia as opiniões dos outros
Anthony was a fantastic sales guy, he explained all the differences between a Hypnos mattress and a Staples & Co mattress. He answered all the questions that I asked him and went into great detail... Ver mais
Both members of staff that helped me were excellent. They were informative and not pushy leaving me time to think about what I wanted to do then when I returned a few days later a different member of... Ver mais
Ordered the German made wardrobe in June the staff at the Oldham store were brilliant could not do enough to help. The wardrobe was made in Germany so had to wait for delivery after being built. It w... Ver mais
Informações sobre a empresa
Sobre Bensons For Beds - Oldham
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 4 Elk Mill Retail Park, Oldham, OL2 5HX, Oldham, Lancashire, Reino Unido
4,7
Excelente
167 opiniões
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Minahil at Elk Mill Oldham was very…
Minahil at Elk Mill Oldham was very helpful
3 de maio de 2025
Opinião espontânea
Resposta da Bensons For Beds - Oldham
Thank you so much for your kind words! We are thrilled to hear that Minahil provided you with exceptional service at our Oldham location. We will be sure to pass on your praise.
Take care,
Team Bensons💜
The service in store was easy
The service in store was easy, no hassle and the sales person was extremely knowledgable. Not over bearing when looking around.
29 de abril de 2025
Resposta da Bensons For Beds - Oldham
Thank you for the positive feedback! We're thrilled to hear that you had a hassle-free experience in our store. Our team takes pride in their knowledge and providing a comfortable shopping environment. We look forward to seeing you again soon!
Sleep well, Team Bensons💜
Wasn't pressured soon as walked through…
Wasn't pressured soon as walked through the door, got good advice as and when we asked for it
26 de abril de 2025
Opinião espontânea
Resposta da Bensons For Beds - Oldham
Thank you so much for your kind words! Our goal is always to provide a positive and pressure-free experience for all our customers. We are glad to hear that our advice was helpful to you. Thank you for choosing us!
Sleep well,
Team Bensons💜
This time I came into the store looking…
This time I came into the store looking for a bed for my youngest daughter. She was very precise in what she wanted. A lady called Mirralul (sorry if not spelt correctly) was very attentive, patient and helpful. My daughter left a happy girl getting the bed she wanted!
8 de abril de 2025
Resposta da Bensons For Beds - Oldham
Thanks Samantha Parker for leaving a great review, so glad that you received such good service.
Resposta da Bensons For Beds - Oldham
Hi Vivian. Thank you for leaving such lovely feedback.
Colin is an excellent sales person
Colin is an excellent sales person, we weren’t sure if we were going to purchase a bed but loved the bed he showed us! Very informative, friendly and professional. Now really excited to receive the bed.
18 de abril de 2025
Opinião espontânea
Resposta da Bensons For Beds - Oldham
Thank you Vicky for such great feedback, we are happy we could help.
Great product
Great product, very good value for money. The lady who served us perfect customer service. Delivery as stated, updated with arrival time. Drivers thorough.
15 de abril de 2025
Resposta da Bensons For Beds - Oldham
Hi Jacky, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase.
Excellent service from Colin
Colin was very friendly and provided us with lots of different options.
15 de abril de 2025
Resposta da Bensons For Beds - Oldham
Hi Mrs Brown thank you for sharing your experience with us, we are so glad you are happy with your new purchase.
Shannon at the Elk Mill location was…
Shannon at the Elk Mill location was fantastic. Didn’t follow us around pestering us, just let us browse a few different options and was available when we needed her. Explained the mattress protection scheme perfectly and made it all make sense. If you’re heading to Elk Mill lolok out for her!
16 de março de 2025
Opinião espontânea
Resposta da Bensons For Beds - Oldham
Hi Scott C, we are so pleased you are happy with your product and the experience you have received.
I have had a brilliant experience from…start to finish
I have had a brilliant experience from being in the showroom with Shannon & Colin at elk mill Oldham who were extremely helpful & professional helping me pick the best products for me thank you.
The delivery was on point seamless from appointment to delivery very courteous & professional.
Rob who built the bed for me absolutely amazing all done and dusted in no time
Thank you all
And my bed well I’m in seventh heaven all what I expected and more
Would definitely recommend BENSONS for BEDS
Definitely worth 5 🌟’s and more
Overall experience superb 👌🏻
1 de abril de 2025
Opinião espontânea
Resposta da Bensons For Beds - Oldham
Hi Jane Carole Griffiths, we are so pleased you are happy with your product and the experience you have received. Thank you, and have a fantastic day!
The sales person.great knowledge.gave…
The sales person.great knowledge.gave us time and space to consider .we were not pressured .And answered all our question.
Great sales person.
30 de março de 2025
Resposta da Bensons For Beds - Oldham
We're happy to hear that the salesperson's knowledge and approach met your needs! We appreciate you taking the time to share your positive experience with us. Thank you, Megan at Customer Care
Don't buy when pregnant!!
Don't buy when pregnant!!
I bought my new bed and matress at 5 month's pregnant, it felt very uncomfortable I woke up with aches all over my body I was sure it was due to my pregnancy because it couldn't be my new bed surely. But 10 weeks postpartum and my body hurts so much worse. My shoulder hips and knees burn through the night I have to turn over multiple times and my back aches so much. I expect broken sleep with a newborn but with this uncomfortable matress it's killing me! The aches and pains from the matress are exhausting and after a long day I dread going to bed. Is there anything I can do? Please help!!
2 de abril de 2025
Opinião espontânea
Resposta da Bensons For Beds - Oldham
We're very sorry to hear about the discomfort you're experiencing with your new mattress, especially during this important time. We appreciate you sharing your experience, and have reached out to discuss the outcome with you. Thank you, Megan at Customer Care
First Class Delivery Team
I can honestly say Bensons for Beds delivery team, namely Joel & Nick, were absolutely top class. Confirmed the date of delivery a week in advance and on the actual date, text to say they would be earlier than anticipated by approximately 1 hour. Later rang to say they would be here in 20 minutes. After putting shoe covers on when they arrived they were so expertise plus careful in delivering and removing both mattresses. In fact the best delivery team I have ever encountered. A real credit to Bensons for Beds whom I would.highly recommend. A big thank you for excellent service all round.
26 de março de 2025
Opinião espontânea
Resposta da Bensons For Beds - Oldham
We're happy to hear that you had such a positive experience with our delivery team. It's great to know that their expertise and care stood out to you. Thank you for highly recommending us and for your excellent feedback. Take care, Megan at Customer Care
Resposta da Bensons For Beds - Oldham
We appreciate your feedback! We are so glad you were happy with our service and prices. Thank you for choosing us, Megan at Customer Care
Great customer service 👍🏻
We visited Benson for beds recently and we had already chosen online what mattress we wanted. The customer service was great no messing or fuss and very friendly staff. Thank you we would definitely recommend you 😊
17 de março de 2025
Resposta da Bensons For Beds - Oldham
We appreciate you choosing us and are happy to hear about your great experience with our friendly staff and efficient service. Thank you for recommending us, Megan at Customer Care
Plesent and not pushy,very helpful.
15 de março de 2025
Resposta da Bensons For Beds - Oldham
We are happy to hear that you found our team pleasant and helpful. We appreciate your positive feedback, Megan at Customer Care
Excellent reception
Excellent reception
Well informed staff, good product and reasonably priced
24 de fevereiro de 2025
Resposta da Bensons For Beds - Oldham
We appreciate your positive feedback! We are happy to hear that you were well-received and found our staff informed, our products good, and our prices reasonable. Thank you, Megan at Customer Care
Resposta da Bensons For Beds - Oldham
Thank you for your amazing 5 star review Kevin. Take care, Megan at Customer Care
Delivered on time
Delivered on time , The delivery team Joel and Nick where very helpful.
6 de fevereiro de 2025
Resposta da Bensons For Beds - Oldham
We're happy the delivery was on time and that our team was very helpful! Thank you for your positive feedback; we appreciate it greatly. Take care, Megan at Customer Care
£5k bed delivered incomplete July24! still waitin part
Elderly parents, both with medical conditions, purchased in April 24 - over £5k bed to assist them with more ease in sleep and getting in and out of bed.
Delivery was missing part in July 24 and my parents are still awaiting. The bed DOES NOT function fully without the part.
CC'd in threads between benson and the supplier that they dont even have the part
Numerous dates given for when said part will appear
Absolutely disgusting how my parents have been treated. AVOID!
Emailed complaint to company and director along with management team, as of yet, no one has bothered to acknowledge this
4 de fevereiro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Oldham
We regret to hear about the difficulties your parents have faced with their bed purchase. We apologise for the missing part and the delays in delivery, especially given their medical conditions. We're addressing this with the supplier and are disappointed to learn of the lack of communication. We appreciate your feedback, Megan at Customer Care
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