In Store - We thoroughly enjoyed trying out the new mattresses as a family in store. Our rep kindly provided colouring pencils and pages to entertain our children whilst finalising the order. The... Ver mais
Localização
Alterar localizaçãoUnit C Coypool Road, Marsh Mills, PL7 4TB Plymouth, Devon, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
From shop floor to delivery, then sleep. Superb service and even better quality! We were going to shop around but as soon as we laid on the bed we decided on, that was it 🤣 . My particular positive w... Ver mais
A empresa respondeu
Polite & knowledgable sales staff, excellent range of stock to choose from, I look forward to receiving our new mattress in 3 weeks time😀
Delivery was on time and the bed was assembled by the delivery team. Bedside table was put in the bedroom and I told thy don’t unpack or assemble. The electric motors on the ottoman went up perfec... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Plymouth748
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit C Coypool Road, Marsh Mills, PL7 4TB, Plymouth, Devon, Reino Unido
- 1752336707
4,8
Excelente
409 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The staff in the Plymouth store we…
The staff in the Plymouth store we visited were extremely helpful. Rachel gave us a great quote and couldn't have been more helpful.
12 de setembro de 2026
Resposta da Bensons For Beds - Plymouth748
Thank you for your kind words, we strive to provide excellent customer service and are glad to hear that we were able to assist you with a great quote. We value your support and look forward to serving you again in the future!
Regards
Rachel and the Plymouth Team
Resposta da Bensons For Beds - Plymouth748
Thank you for the amazing feedback! The Plymouth team is always striving to provide the best products and service to our customers. We truly appreciate your support.
Regards
Shaun and the Plymouth Team
Really helpful salesman
Really helpful salesman, really pleased with my purchase
7 de setembro de 2026
Resposta da Bensons For Beds - Plymouth748
Hi Julie,
Thank you for your review! 😊 We're delighted to hear that our salesperson was so helpful and that you're really pleased with your purchase. Providing friendly, knowledgeable service is always our goal, so it's wonderful to know we helped you find exactly what you were looking for. Thank you for choosing us, and we hope you enjoy your purchase for years to come,
Megan | Customer Care Specialist✨
Excellent staff
26 de agosto de 2026
Resposta da Bensons For Beds - Plymouth748
Thank you for your kind words! Our team takes great pride in providing excellent service to our customers. We're glad we could make your experience with us a positive one.
New bed
Good selection of beds at a good price. Salesman knew his stuff and wasn't pushy
30 de agosto de 2026
Resposta da Bensons For Beds - Plymouth748
Thank you for your kind review! We're thrilled to hear that you enjoyed our selection and pricing. Our team takes pride in being knowledgeable without being pushy. We hope to see you again soon!
Excellent from start to finish
Very good communication from start to finish. Order process was straight forward, staff very informative and delivery procedure was exactly as we would have hoped
22 de agosto de 2026
Resposta da Bensons For Beds - Plymouth748
Thank you for the positive review! We pride ourselves on excellent communication, a simple ordering process, and seamless delivery. We're glad you had a great experience with us.
Very good service from beginning to end…
Very good service from beginning to end with professionalism and friendliness throughout and the most important thing was that we never once felt as if we were being bothered by the staff or pushed into something that we did not want.
The Salesman Gavin was absolutely great and we would definitely go back to see him again when we need another mattress.
16 de agosto de 2026
Resposta da Bensons For Beds - Plymouth748
We're absolutely delighted to hear about your wonderful experience with us! It's fantastic to know that our team provided professional and friendly service without making you feel pressured. We're especially pleased that our salesman was great and that you'd happily return for future needs.
Team Bensons
Me and my wife went to many bed shops…
Me and my wife went to many bed shops but we returned to the Plymouth one at coy pool plympton. We met a chap called Tom who was helpful and not pushy and let us get on with it.
16 de agosto de 2026
Resposta da Bensons For Beds - Plymouth748
Thank you so much for your kind words! It brings us joy to hear about the positive experience you had at our Plymouth location. We pride ourselves on our friendly and helpful staff, like Tom. We hope you enjoy your new bed and come back to see us again soon!
Luxurious bedstead and headboard,actually better than it looked showroom. So pleased with it.
First class service once again from Benson's for beds.
From customer service,right through to the delivery drivers. Who were exceptional. They kept me informed all through the delivery day!!! They are a credit to the Company.
8 de agosto de 2026
Resposta da Bensons For Beds - Plymouth748
Dear Mrs Targett, thank you so much for your positive review! We glad to hear your are enjoying your new bed and that everything was all ok with your delivery. Looking forward to seeing you next time. Regards Gavin and the Plymouth Team
Easy process and great quality
The choosing of my bed was easy as we had a member of staff explaining the pricing and comfort of the beds and mattresses. We went away but came back to Bensons as they had the best value for money.
6 de agosto de 2026
Resposta da Bensons For Beds - Plymouth748
We're so pleased to hear that our staff made choosing your bed easy by explaining the pricing and comfort options. It's wonderful that you found the best value with us!
Team Bensons
Resposta da Bensons For Beds - Plymouth748
Thank you for your lovely feedback, we are pleased to here you had a positive experience with Bensons!
Team Bensons
Resposta da Bensons For Beds - Plymouth748
Thank you for your feedback! We're delighted to hear that you received polite and timely assistance. We appreciate you sharing your positive experience with us.
Team Bensons
Good service
Brad was very informative, showed us many options and guided us easily through the purchase process
31 de julho de 2026
Resposta da Bensons For Beds - Plymouth748
We're so pleased to hear that our team member was informative, showed you many options, and guided you easily through the purchase process. Thank you for your wonderful feedback!
Team Bensons
Resposta da Bensons For Beds - Plymouth748
Hello Kostas,
Thank you for your lovely feedback! 😊
We're so pleased to hear our store team was helpful, friendly, and gave you the space to choose without any pressure. That's exactly the service we aim to provide!
Thanks for choosing us, and we hope you enjoy your order!
Megan | Customer Care Specialist🛏️✨
From the first sales assistant on being…
From the first sales assistant on being polite and not in my face,helpful and well knowledgeable in his field to the delivery guys who were top class,the whole experience was brilliant and not forgetting the high quality products i recommended this to anyone thinking about purchasing there mattress.
4 de julho de 2026
Resposta da Bensons For Beds - Plymouth748
We're so pleased to hear you had such a brilliant experience with us! It's wonderful that our sales assistant was polite, helpful, and knowledgeable, and that our delivery team was top-class. We're delighted you're enjoying our high-quality products.
We hope it brings you lots of comfort and smiles!
Good advice and great service
Shaun gave us time and good advice on the choice of our new mattress, the delivery was as promised, and the mattress is great. I would not hesitate to recommend Bensons
11 de julho de 2026
Resposta da Bensons For Beds - Plymouth748
We're so pleased to hear that our team member provided excellent advice on your new mattress choice. It's wonderful that the delivery was as promised and that you are enjoying your mattress. We truly appreciate your recommendation!
First class service.
After being recommended to Bensons I couldn't have been more impressed. In store Brad was helpful,knowledgeable & polite. He helped to get me the best deal for my money. Delivery service was second to none. Bed delivered in 4 days by Paul & Glen who kept me updated on delivery time & kept to it.Bed taken to bedroom, contents of each box, plus mattress positioning, explained to me. Overall experience 5 star.
5 de julho de 2026
Resposta da Bensons For Beds - Plymouth748
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful, knowledgeable, and polite assistance, and that our delivery team kept you updated and explained everything clearly. Thank you for your kind feedback!
Great staff member who where very…
Great staff member who where very helpful and very knowledgeable in the product we brought
7 de julho de 2026
Opinião espontânea
Resposta da Bensons For Beds - Plymouth748
We're so pleased to hear our staff were helpful and knowledgeable about the product you purchased. Thank you for your kind feedback!
Very helpful staff for buying a…
Very helpful staff for buying a mattress in Plymouth. Thank you Shaun.
1 de julho de 2026
Opinião espontânea
Resposta da Bensons For Beds - Plymouth748
We're so pleased our team in Plymouth was helpful with your mattress purchase! Thank you for your kind feedback.
Team Bensons
Faultless service and great bed
From the staff in store through the to delivery drivers ,faultless service. Was contacted few days before delivery with 2hour time slot. On the day contacted couple of hours before delivery reducing time slot to 1 hour. Bed was delivered directly to up stairs bedroom by two very nice delivery people.
Bed that we had required assembly which was quite straightforward.
Extremely pleased with quality and appearance of Bed and would definitely use this company again
29 de junho de 2026
Resposta da Bensons For Beds - Plymouth748
We're delighted to hear that your experience, from our in-store staff to the delivery team, was faultless. It's wonderful that the delivery was so smooth and that you're extremely pleased with the quality and appearance of your new bed. We appreciate your kind words and look forward to serving you again!
Team Bensons
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.