Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... Ver mais
A empresa respondeu
Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN Preston, Lancashire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... Ver mais
A empresa respondeu
The lady who assisted us, Costanza, was really lovely & helpful. She gave us lots of information as to the different choices available for what we wanted and then left us to look around before return... Ver mais
A empresa respondeu
Fantastic service from Steven in Preston store. Assisted us without been pushy, gave us good advice, he is excellent at his job. Delivery guys Hessey and Gav were brilliant, excellent communication,... Ver mais
A empresa respondeu
The idea was to pop in and see what sort of mattress suited us but after interacting with the staff, trying out the bed testing equipment that gave you an indication of the type of mattress suitable t... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN, Preston, Lancashire, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The whole process from entering the store to deciding on the right mattress to purchase was professional, thorough and very appropriate to our needs
The technology used to assess ‘firmness’ most suitable for our sons comfort was particularly appropriate and it was followed by testing a number of mattresses determined by the test.
The 40 day return if the mattress is discovered to be uncomfortable is an excellent facility as is the offer to purchase for an extra £75 a cleaning service if the mattress gets stained, with anything, with a 72 hour response including a new mattress if it can’t be cleaned
Finally the staff were professional, knowledgable and friendly
The salesman was very knowledgeable and friendly, he gave us space and was on hand when needed, great service
Both ladies in the shop were very helpfull and friendly without being in your face all the time.they gave me plenty of time to look around then came and answered
all my queries with plenty of explanations and helpfull tips
Friendly, competent staff member. We knew what we wanted and she got everything sorted out very efficiently.
Had to cancel but I got 80% of money back
Staff friendly and helpful. Knowledge of products. Not pushy.
Steven was very helpful and patient with us so much so that I went in to look at a new mattress and came away with two !
We were well looked after and it made choosing the right bed easy. The young lady at Preston wa very helpful.
The guidance and information given by Steven was very helpful
Excellent, no hard sell allowed time to choose and have what appeared honest advice or information when asked, certainly recommended
Purchase for daughters (11yrs) bed. Anita spoke to her directly and not to us, daughters opinion was what matters most as she will be sleeping in it.
Anita in the store in Preston, Docks was brilliant. Quick, efficient and gave us a very smooth transaction.
We were allowed a good look around before being approached by the salesman. He was very knowledgeable & extremely patient & helpful. If only all salespeople were so helpful. A very pleasant experience.
The sales lady was really knowledgeable and helpful , A good range of style and price ,we were given lots of time and I didn't feel pressured.
The store assistant that served us was polite and not pushy helping us select the most suitable mattress.
Excellent customer service
Nothing too much trouble
Lot of patience shown by Anita
10/10 for her.
Choosing a bed or mattress is not always easy but we were given good information to help us decide
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