We had a great delivery experience this morning both driver & mate were polite & friendly! They put our new mattress on to our existing frame unpackaged it and explained to air out the mattress to get... Ver mais
A empresa respondeu
Unit 2 Great Eastern Retail Park, Beale Way, S62 6EJ Rotherham, South Yorkshire, GB
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We had a great delivery experience this morning both driver & mate were polite & friendly! They put our new mattress on to our existing frame unpackaged it and explained to air out the mattress to get... Ver mais
A empresa respondeu
Allthought the furniture I bought now looks nice I was disappointed with the way it were to start with 4 items bought 3 were damaged the boxes were damaged and stuck up with tape or wet and bust the c... Ver mais
The salesman was excellent. He was knowledgeable about all products. He listened and advised. He stood back and let us take our time and he considered our responses. There were so many options of pri... Ver mais
The staff at Rotherham branch of Bensons were brilliant. Due to unforeseen circumstances, I needed to delay my bed for several months. This was not a problem and, when I was finally able to receive my... Ver mais
Escrito pela empresa
Unit 2 Great Eastern Retail Park, Beale Way, S62 6EJ, Rotherham, South Yorkshire, Reino Unido
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John Store manager was very friendly and helpful and made us feel really comfortable.10/10

Resposta da Bensons For Beds - Rotherham13
Helpful member of staff knowledgeable but not pushy . Overall a good experience

Resposta da Bensons For Beds - Rotherham13
John was very efficient, polite and very helpful. Very informative and approachable.
The experience form start to finish was smooth with no problems.
My daughter now has a quality mattresses arriving on Tuesday. 😁

Resposta da Bensons For Beds - Rotherham13
Great service and thank you to Emma at the Rotherham branch, very helpful professional and polite.

Resposta da Bensons For Beds - Rotherham13
Very helpful shop assistant, Emma. Good choice of beds.

Resposta da Bensons For Beds - Rotherham13

Resposta da Bensons For Beds - Rotherham13

Resposta da Bensons For Beds - Rotherham13
Clean and tidy store. Good range of bed types and prices. Polite and helpful staff with good product knowledge. Easy buying process.

Resposta da Bensons For Beds - Rotherham13
The sales consultant Helen was very patient with us. She took the time to go through many options with us. She was exceptional and knew her stock and options.
Thank you Helen

Resposta da Bensons For Beds - Rotherham13
The sales personnel was great and very knowledgeable, experienced and helpful, there service is second to none

Resposta da Bensons For Beds - Rotherham13

Resposta da Bensons For Beds - Rotherham13
Had a bed on order got told it was going to be with us on Tuesday it was Tuesday on the time of order so we redecorated the bedroom on the Friday threw out the old bed and then on the Monday got a email to say it's not coming till another 21 days then instead of calling me a email to be told to phone the store as there is a problem I phoned the store to be told yes its delayed there is nothing we can do no sorry no help at all so u said I wanted a refund to be told I will ring u back ..get a phone call back to be cleverly told you have free pillows can't refund till we get them I Said fine will pop down ..a while later pop in the shop in Parkgate rotherham to be heard them talking how it's her with pillows you deal with her I got a man called John who didn't even say hello he said I'm sorting it now never asked me to sit down no nothing didn't speak to me till he asked for a signature and told the people behind me to take a seat in front of his desk I will be five minutes he said sign hear I did he gave me receipt and said that's it so I asked how long for refund he said not up to us it's your bank I said where shall I put pillows he said throw them over there ill sort them and said to the new customer how are you how can I help it was like I was muck

Resposta da Bensons For Beds - Rotherham13
The personal touch of the BFB's team was awesome

Resposta da Bensons For Beds - Rotherham13
We have used this company before and found them to be very good at what they do

Resposta da Bensons For Beds - Rotherham13
Helen was really easy to talk to and helped up pick out the right items. Overall I am really happy with the service and would shop there again in the future

Resposta da Bensons For Beds - Rotherham13
Staff were helpful. Showed us all items we were interested in . No rush, no push.

Resposta da Bensons For Beds - Rotherham13
Went to buy bedroom furniture got a great deal on buy one get one half price on wardrobes then bought chest of drawers got the bedside table half price no pushy salespeople

Resposta da Bensons For Beds - Rotherham13
I went in to buy a bed because I’m moving house. There was a lady that helped me through picking what’s best for me and was very knowledgeable. She didn’t push any high prices in me and she was very friendly

Resposta da Bensons For Beds - Rotherham13

Resposta da Bensons For Beds - Rotherham13
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