I bought a mattress from the East Kilbride store Dreams. The whole experience was excellent and I really want to thank the salesperson Jenny. She explained everything in detail and ensured that... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 7 Great Eastern Retail Park, Rotherham, S62 6EJ Rotherham, South Yorkshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The staff in store were very knowledgeable and kind. I was kept up to date about my delivery. The delivery team were, courteous and efficient. Also received advice about after care
A empresa respondeu
We weren't rushed into deciding. There was plenty of choice. Prices were reasonable in comparison to other stores. We were informed about extras but not pushed into buying them.
A empresa respondeu
We were greeted by a very pleasant and friendly lady who made us aware that she was available if we needed advice or information, but was not at all pushy or intrusive. Once we were clear about what... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Rotherham
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 7 Great Eastern Retail Park, Rotherham, S62 6EJ, Rotherham, South Yorkshire, Reino Unido
4,7
Excelente
119 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
All-round brilliant experience
All-round brilliant experience. Great, informative customer service at the store with a wide range of beautiful beds to choose from.
Prompt delivery by the friendly delivery team.
We were always kept up to date with information regarding our bed order and also on how to care for our new bed.
Very pleased with our purchase and our bed is so comfortable! We will definitely visit Bensons again!
10 de abril de 2026
Resposta da Bensons For Beds - Rotherham
Thank you so much for such a wonderful review! We’re delighted you enjoyed your experience in-store, found the perfect bed, and received great service from our delivery team. Keeping you informed and helping you care for your new bed is really important to us, so it’s lovely to hear you felt supported throughout. Enjoy your super-comfortable new bed—we look forward to welcoming you back to Bensons again,
Megan | Customer Care Specialist
Friendly
Friendly, knowledgeable sales person, but not at all pushy, just helpful when we asked.
28 de março de 2026
Resposta da Bensons For Beds - Rotherham
We’re pleased to hear that you found our sales colleague friendly, knowledgeable, and helpful without any pressure. Thank you for taking the time to share your experience.
💜 Thank you for your positive review – Lauryn at Customer Care
Resposta da Bensons For Beds - Rotherham
Thanks so much! Short, sweet, and speedy!
Thanks for choosing us,
Megan | Customer Care Specialist💜
No intention of hosting their accident…
No intention of hosting their accident cover.
2 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Rotherham
We regret any difficulty with the accident cover. This is not with ourselves and it purchased with a third party company. If you need help claiming under this, please contact us and we can provide the correct contact details.
Resposta da Bensons For Beds - Rotherham
Thank you for your feedback! We’re pleased to hear you found our staff helpful,
Megan | Customer Care Specialist😊
Very helpful sales staff at Rotherham
Very helpful sales staff at Rotherham, I had to delay the delivery by two weeks, one quick phone call and that was sorted without any issues.
Not sure if it's unit 2 or unit 7 at Rotherham but excellent service.
27 de março de 2026
Resposta da Bensons For Beds - Rotherham
Thanks so much for the great review! 😊 We’re glad the Rotherham team could help and make your delivery delay super easy to sort. Whether it’s Unit 2 or Unit 7, we’ll take the compliment — and we’re thrilled you had an excellent experience,
Megan | Customer Care Specialist✨
Excellent service
Excellent customer service from purchase to delivery. Great product!
24 de março de 2026
Resposta da Bensons For Beds - Rotherham
Thank you for the fantastic feedback! 😊 Delighted to hear the customer service was excellent from purchase through to delivery — and even better that you’re loving the product! We really appreciate it,
Megan | Customer Care Specialist✨
Very helpful and knowledgeable
Very helpful and knowledgeable
All involved went out of their way to help when a rapid change in my wife’s health meant a change of mattress during order
Many thanks for the kindness and compassion shown
7 de março de 2026
Resposta da Bensons For Beds - Rotherham
Thank you so much for your kind review. We’re really pleased to hear that the team were helpful and knowledgeable throughout, and that everyone involved went out of their way to support you during such a difficult and rapidly changing situation with your wife’s health.
Your words about the kindness and compassion shown truly mean a lot — we’re glad we could make things a little easier for you during that time.
If there’s anything more we can do to support you both, please don’t hesitate to let us know,
Megan at Customer Care
Excellent staff
Excellent staff, knowledgeable, calm, not pushy. John who helped us was excellent gave space and tme to chose and to think.
7 de março de 2026
Opinião espontânea
Resposta da Bensons For Beds - Rotherham
Thank you for your lovely review! We’re so pleased to hear that our staff were knowledgeable, calm, and never pushy. John will be delighted to know his support, patience, and the space he gave you to think made such a positive difference. We really appreciate your feedback,
Megan at Customer Care
Resposta da Bensons For Beds - Rotherham
We’re so glad you received great customer service — we really appreciate your feedback!
Megan at Customer Care😊
Very helpful and knowledgeable nothing…
Very helpful and knowledgeable nothing was too much trouble when I wanted to amend my order
17 de fevereiro de 2026
Resposta da Bensons For Beds - Rotherham
Thank you for your lovely feedback! We’re so glad you found the team helpful and knowledgeable, and that amending your order was no trouble at all. We really appreciate you taking the time to share this!
Megan at Customer Care😊
Resposta da Bensons For Beds - Rotherham
We appreciate you sharing! We are so glad you love your mattress and found our staff kind and helpful.
Great selection
Great selection in store. Sale discount applied. Was able to see colour and styles of headboard. Kept up to date with delivery and slot narrowed down to two hours approx.
5 de fevereiro de 2026
Resposta da Bensons For Beds - Rotherham
We're happy you found a great selection and the sale discount applied. It's great you were able to see the headboard's colors and styles, and that we kept you updated regarding delivery.
Resposta da Bensons For Beds - Rotherham
We appreciate your feedback. We're happy to hear our staff were courteous and professional.
Very helpful and knowledgable…
Very helpful and knowledgable assistant. She listened to my requirements and showed me a good selection of mattresses before I settled on the one I preferred
27 de janeiro de 2026
Resposta da Bensons For Beds - Rotherham
We're delighted to hear that our assistant was helpful and knowledgeable, guiding you to find the mattress that met your needs. Thank you for your feedback,
Megan at Customer Care
Friendly and informative staff
Friendly and informative staff
Good quality goods
26 de janeiro de 2026
Resposta da Bensons For Beds - Rotherham
We're delighted our staff was friendly and informative, and that you found our goods of good quality. We appreciate your positive feedback,
We’d love to serve you again in the future.
Megan at Customer Care
Resposta da Bensons For Beds - Rotherham
We're so happy that you received excellent service! Thank you for your positive feedback; it means a lot to us.
Helen was really helpful and friendly…
Helen was really helpful and friendly when we bought our mattress in December. Delivery was a couple of weeks after purchase, really happy with with the service from Benson so far.
16 de janeiro de 2026
Resposta da Bensons For Beds - Rotherham
We're glad that you found our team member helpful and friendly when purchasing your mattress. We appreciate your positive feedback regarding the delivery and service you've received so far.
Great service and communication from…
Great service and communication from ordering the bed in September to delivery on 22nd December. The bed was delivered on time and I was updated regularly by the driver, I would highly recommend Bensons beds
22 de dezembro de 2025
Resposta da Bensons For Beds - Rotherham
We're happy to hear about the great service and communication you received, from placing your order to the timely delivery. Thank you for recommending our beds! Thank you for your review - Lauryn at Customer Care
Excellent service …
Excellent service throughout polite friendly took great care in our home would use again
12 de dezembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Rotherham
Thank you so much for your kind words Allan! We’re delighted to hear you had an excellent experience and that our team took great care in your home. We truly appreciate your feedback and look forward to welcoming you again in the future,
Megan at Customer Care
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.