A great experience in the Salisbury store, thanks to a friendly, professional and very prepared store assistant/manager. A perfect balance of time to freely test the various mattresses, as well as the... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit B Bourne Retail Park, Dairy Meadow Lane, SP1 2NY Salisbury, Wiltshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
In the shop the sales person was very helpful and also gave us time to explore the various beds and then decide. He then explained various options available and the price breakdown of these. The tea... Ver mais
A empresa respondeu
A pleasant setting and good display of beds. Four stars instead of 5 simply because there was only one single bed on display (an adjustable one) and it might have been helpful to have one or two more.... Ver mais
A empresa respondeu
the gentleman who served us was professional , friendly and gave good advice and information. There was a good choice of beds and mattresses and the prices and payment terms were reasonable. The on... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Salisbury Bourne Retail Park
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit B Bourne Retail Park, Dairy Meadow Lane, SP1 2NY, Salisbury, Wiltshire, Reino Unido
4,8
Excelente
80 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We went to look and ended up investing…
We went to look and ended up investing in a new bed.
16 de setembro de 2026
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
We are so pleased to hear that your visit to look around resulted in you finding and investing in a new bed! We hope you enjoy it.
Team Bensons
Amazing customer interaction
Amazing customer interaction. Friendly and easy going atmosphere, as well as knowledgeable.
8 de setembro de 2026
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
We're so pleased to hear you had such a positive experience with our team! It's wonderful to know you found our atmosphere friendly and easy-going, and our staff knowledgeable. Thank you for your kind words!
Team Bensons
The gentleman that help me to find my…
The gentleman that help me to find my bed of choice was ever willing to help within my budget.
5 de setembro de 2026
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
Hello Daniel,
Thank you for your review! 😊 We're delighted to hear our staff were amazing and helped make your experience such a positive one. We'll be sure to share your kind words with the team, who will be thrilled to know they made a difference.
Thank you for choosing us, and we hope you enjoy your purchase,
Megan | Customer Care Specialist✨
A great experience in the Salisbury…
A great experience in the Salisbury store, thanks to a friendly, professional and very prepared store assistant/manager. A perfect balance of time to freely test the various mattresses, as well as the right amount of information and assistance needed to help us decide on the right mattress. We highly recommend visiting this store. Thank you Mike!
15 de agosto de 2026
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
We're so pleased to hear you had such a great experience in our Salisbury store! It's wonderful that our team member provided a friendly, professional, and well-prepared service, offering the perfect balance of time and assistance to help you choose the right mattress. We truly appreciate your recommendation!
Team Bensons
Super service.
Great helpful service when purchasing the bed and the delivery was on time and we were informed when the delivery was very close. Taking the bed upstairs was done so well and the men were friendly and made the task without and problems. Thank you.
31 de julho de 2026
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
We're so pleased to hear you received such great service when purchasing your bed! It's wonderful that your delivery was on time and that our team handled taking the bed upstairs so well. We're delighted they were friendly and made the task effortless.
Team Bensons
Great service in store
13 de julho de 2026
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
Thank you for your wonderful feedback! We're so pleased to hear you had a great experience with our in-store service. We really appreciate you sharing this with us.
Team Bensons
Lovely bed
Purchased a double bed, the entire process from start to finish was seamless. Good communication, delivered on time and a lovely bed.
3 de julho de 2026
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
We're so pleased to hear that your entire experience, from start to finish, was seamless. We're glad you received good communication and that your lovely bed was delivered on time.
Team Bensons
Helpful member of staffing shop thank…
Helpful member of staffing shop thank you
Delivery on time, polite men
Thank you
25 de junho de 2026
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
We're so pleased to hear that our staff in the shop were helpful and that your delivery was on time with polite men. Thank you for your kind words!
Team Bensons
Great Company!
I visited my local Bedsons store as I have ordered from them before. Great service, friendly staff who were very helpful.
25 de junho de 2026
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
We are so happy to hear you had a great experience and found our staff friendly and helpful. Thank you for your continued support!
Team Bensons
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
We appreciate your feedback.
Team Bensons
From the start I found the staff very…
From the start I found the staff very friendly and knowledgeable and not pushy. The bed was delivered on time as expected and is good quality
13 de junho de 2026
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
We're so pleased our staff were friendly and knowledgeable, and that your bed was delivered on time and is of good quality.
Team Bensons
Sales staff very helpful but not pushy
30 de maio de 2026
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
We are pleased our team provided helpful service.
Team Bensons
the gentleman who served us was…
the gentleman who served us was professional , friendly and gave good advice and information.
There was a good choice of beds and mattresses and the prices and payment terms were reasonable.
The only reason I have not given 5 stars is that having had the mattress for 5 nights it does not feel as soft as when we tried it out in the shop.
18 de maio de 2026
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
We appreciate your kind words about our team member and the selection. We understand your concern about the mattress's feel after a few nights. Mattresses can take time to adjust, and we're here to help if it doesn't improve.
Team Bensons
From showroom to delivery
From showroom to delivery, customer service was very good and item arrived on time.
11 de maio de 2026
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
Thank you for the feedback! 😊 We’re really pleased to hear the customer service was very good from showroom to delivery, and that everything arrived right on time. Enjoy your purchase! 🛏️✨
Staff friendly and attentive
Staff friendly and attentive
No hard sale even though I ended up buying extras
Customer service amazing
6 de maio de 2026
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
We appreciate you taking the time to leave us a review! We're so glad to hear that our staff were friendly and attentive, and that you had amazing customer service.
Team Bensons
Happy Sleeper
Great buying experience from start to finish, the sales dude, faultless, chatty and very professional throughout my time with him in the store. Was helped and explained to clearly before i picked my perfect mattress, sorted the paperwork and payment and arranged the delivery. 5 star review for a 5 star company. perfect.
12 de abril de 2026
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
We appreciate your fantastic feedback! 😊 We're delighted that you had a great buying experience and that our sales team member was helpful and professional. It's wonderful to know you found your perfect mattress! ✨
The Salisbury shop Mike the manager could not be more helpful or the delivery drivers.…
In the Salisbury shop Mike the manager took me all through the firm beds on offer telling me about each one taking time explaining each one in detail.I appreciated that and eventually chose one that suited me. Paperwork done and paid the invoice. He explained all about delivery and told me when. Everything went very smoothly, a good shopping experience with a lot of help and consideration. When delivered the two on the van carefully placed the mattress on my bed, being heavy I could not have done it myself. They then very kindly picked up the old mattress, took it out to my car and places it on the roof bars for me for strapping down. I really appreciated that too. The bed is now very comfortable, just the job. I would recommend Bensons for Beds to anyone as the staff and delivery people were just great.
22 de abril de 2026
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
Thank you for such a wonderful review! 😊 We’re delighted Mike and the Salisbury team took such great care of you, and that our delivery crew went the extra mile—literally! Enjoy your comfy new bed, and thanks so much for recommending Bensons for Beds,
Megan | Customer Care Specialist✨
Resposta da Bensons For Beds - Salisbury Bourne Retail Park
Thank you! 😊 We’re glad the manager’s help and advice made a real difference—great service every step of the way,
Megan | Customer Care Specialist🌟🌟
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.