We visited the sittingbourne branch and met Jonathan who was so helpful he was knowledgeable about the beds and yet not pushy he was very calm and polite, we only bought online as the price was better... Ver mais
Localização
Alterar localizaçãoUnit C Sittingbourne Retail Park, ME10 2XD Sittingbourne, Kent, GB
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Leia as opiniões dos outros
We visited the store Saturday to look at bed frames and had a very helpful assistant. Couldn’t decide on colour so returned Monday to place an order. We had a different person serve us but she was equ... Ver mais
Went into bensons for beds today in Sittingbourne and brought a mattress. We spent a while in there trying out mattresses. The lady that assisted us in the shop Toni was so good very helpful indeed. W... Ver mais
Toni was attentive, and as we are both disabled she ensured all our needs were met. She did not rush us and provided customer service to the highest standard. We will need a mattress in the near futur... Ver mais
Informações sobre a empresa
Sobre Bensons For Beds - Sittingbourne514
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit C Sittingbourne Retail Park, ME10 2XD, Sittingbourne, Kent, Reino Unido
- 1795599019
4,7
Excelente
63 opiniões
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A very helpful experience
Visited our local branch in sittingbourne kent and was greeted by 2 lovely helpful members of staff called Toni and Clive who helped us buy a new mattress. We were impressed by Clive's customer service, as we had been in the neighbouring bed shop ( the one with the log adverts) and received almost no help. Clive had lots of knowledge regarding bed comfort and mattress firmness and corrective way of using a pillow which was interesting,Toni was very pleasant and sparkly looking which i must say was beautiful along with a friendly smile. She spent a good time going through the paperwork with us arranging finance and the delivery date. She also fully explained the process for getting the old mattress taken away which was helpful.
4 de janeiro de 2023
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Went into the Sittingbourne store and…
Went into the Sittingbourne store and spoke to a lovely gentleman who was so nice we didn’t get the usual pressure sales tactics and the whole experience was great, it’s a shame that the £30.00 delivery charge prevented us from buying a bed and mattress at £685.00, we was offered a similar bed without the delivery charge and 4 pillows, perhaps the regional manager should listen to customers, a £30.00 delivery charge cost your shop a sale of £685.00 I think you should have a serious think ????
Update after speaking with the customer service team we eventually came to an agreement and we order a bed and it’s been heaven since, thanks for wonderful sleeps 😀😃😀😃😀
2 de janeiro de 2023
Opinião espontânea
Resposta da Bensons For Beds - Sittingbourne514
Good afternoon Macca,
Thank you for your honest review.
I am sorry to hear the delivery charge prevented you from placing an order. We have done our research before implementing the delivery charge and we do feel that our charge is competitive with other furniture retailers.
We would like to see what we can do to help you.
Please could I kindly ask for you to send an email to enquiries@bensonsforbeds.co.uk with the following reference number in the subject bar: RX12365, along with your name and contact number.
Kind regards,
Olivia
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