The staff were extremely helpful and knowledgeable without being pushy. They understood what we were looking for and helped us make the best choice.
A empresa respondeu
Localização
Alterar localizaçãoWest Quay Retail Park, Harbour Parade, SO15 1BA Southampton, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I met the Jack who was very professional, understanding, polite and very helpful. Customer services was amazing, delivery team even better. I absolutely love my bed. And will recommend this brand. 👍... Ver mais
A empresa respondeu
Outstanding Customer Service – Akram at Southampton West Quay! We visited Bensons for Beds at West Quay Retail Park in Southampton just to browse, with absolutely no intention of buying... Ver mais
A empresa respondeu
Pleased with my bed and mattress.
Informações sobre a empresa
Sobre Bensons For Beds - Southampton West Quay
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, England, Reino Unido
- 02380015080
4,2
Bom
6 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Visited the Southampton store
The staff were extremely helpful and knowledgeable without being pushy. They understood what we were looking for and helped us make the best choice.
17 de outubro de 2026
Resposta da Bensons For Beds - Southampton West Quay
Thank you for your wonderful feedback! We are thrilled to hear that our team provided knowledgeable and supportive assistance, helping you find exactly what you needed without any pressure. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Team Bensons
I met the Jack who was very…
I met the Jack who was very professional, understanding, polite and very helpful. Customer services was amazing, delivery team even better. I absolutely love my bed. And will recommend this brand. 👍 Good job
11 de outubro de 2026
Resposta da Bensons For Beds - Southampton West Quay
Thank you for your wonderful feedback! We're thrilled to hear that Jack and our team provided you with exceptional service. It's great to know you love your bed! Your recommendation means a lot to us. We look forward to serving you again in the future!
Outstanding Customer Service
Outstanding Customer Service – Akram at Southampton West Quay!
We visited Bensons for Beds at West Quay Retail Park in Southampton just to browse, with absolutely no intention of buying a bed that day!
However, thanks to Akram’s exceptional customer service, knowledge and professionalism, we ended up making a purchase.
He was incredibly friendly, patient and genuinely interested in understanding our needs. He took his time explaining everything, helping us find the perfect bed without making us feel pressured.
It’s rare to come across someone so dedicated, knowledgeable and passionate about providing excellent customer service.
Akram is a real credit to Bensons for Beds, and I sincerely hope management recognises and appreciates what a valuable member of staff they have.
We came in just to browse and left as very happy customers, all thanks to Akram!
Thank you for such a wonderful experience. You truly deserve five stars! ⭐⭐⭐⭐⭐
10 de outubro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Southampton West Quay
Thank you for your fantastic review! We're thrilled to hear about your positive experience with Akram at our Southampton West Quay store. His dedication to customer service truly sets him apart. We appreciate your kind words and are delighted you found the perfect bed with us. Sleep well,
Megan | Customer Care Specialist
Excellent service
4 de outubro de 2026
Resposta da Bensons For Beds - Southampton West Quay
Thank you for your kind words Anthony! We're thrilled to hear that you had an excellent experience with our service.
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist
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