Popped into Benson's for Beds in Portsmouth looking for a mid range mattress and got lots of help choosing from Ryan. Very happy with the service and, despite the store undergoing refurbishment, there... Ver mais
A empresa respondeu
The Pompey Centre Trade Park, PO4 8SL Portsmouth, Hampshire, GB
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Popped into Benson's for Beds in Portsmouth looking for a mid range mattress and got lots of help choosing from Ryan. Very happy with the service and, despite the store undergoing refurbishment, there... Ver mais
A empresa respondeu
Marshall was very knowledgeable with the different bases and mattresses. We didn’t feel pressured at any point and were given plenty of time to make our decision. Marshall advised us of all costs inv... Ver mais
A empresa respondeu
We were very impressed by the salesman , Nathan, who was extremely knowledgable and informative about the mattresses that would suit us best . He listened to our requirements and advised accordingly.... Ver mais
I purchased a bed and delivery was the 2nd Feb, then the sales assistant lost the page on the computer, because of this the date of delivery then changed to 12th Feb. The senior assistant said he... Ver mais
A empresa respondeu
Escrito pela empresa
The Pompey Centre Trade Park, PO4 8SL, Portsmouth, Hampshire, Reino Unido
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Would not recommend this company because of the experience I’m having.
Two beds were ordered in the beginning of April and had to wait for delivery of these beds on 2nd May. Following delivery one bed had two of the same side hinge so after arranging a fitter on that day could not install the bed and was left half installed.
Following this I called customer services who advised the part would be delivered between 7-10 working days and they had refunded the original delivery fee of £30 because of this delay.
Ten working days later I have now been advised that there is no update and to wait a further 2 days for a response. My mum has been sleeping on the floor during this time which has been a big inconvenience.

Resposta da Bensons For Beds - Southsea563
Very helpfull, Wayne was great
Suggested different pillows and we used the smart bed to get the right mattresses
Alas I some great deals on as well
The salesperson was very helpful and knowledgeable about our options. They went out of their way to make sure we got the best deal we could.
From start to finish the whole experience was Excellent
Wayne was more than helpful, no hassle, just asked for him if we needed any advice
Really knowledgeable information. Very helpful. Took lots of time.
Shop assistant very helpful and I tried out several mattresses before choosing one. Delivery was booked for a couple of weeks late, I was given a time and alerted on the day that they were running late. Delivery men were very efficient and set my bed up and removed old mattress.
Am very pleased with my new bed!
me and wife had a good laugh picking a bed, sales man had a good sense of humour
Very helpful and knowledgeable sales assistant. Great price. Thanks :)
Very helpful staff. Nothing too much trouble. Charles came out very quickly to finish putting bed together when delivery people didn’t know what to do. Everything prompt and on time.
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