Great costumer service. The gentleman that delivered my mattress wore gloves the entire time. We also had a small chat which I appreciated. What I also appreciated was that I could follow every step... Ver mais
A empresa respondeu
Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW Brent Cross, Greater London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Great costumer service. The gentleman that delivered my mattress wore gloves the entire time. We also had a small chat which I appreciated. What I also appreciated was that I could follow every step... Ver mais
A empresa respondeu
Your member of staff Amit at Staples Corner London NW2 was very professional in his customer service, gave us good advice and supported us well. The delivery team of 3 were very professional too. Th... Ver mais
Guys at the store were so helpful - Jas and his colleague walked us through and explained everything clearly and everything went exactly to their timeline - we were updated throughout the whole pr... Ver mais
From the moment we walked into the shop and guided to the perfect mattress for our needs, we kinda new this was the one. Oddly the dual tension mattress was incorrectly labelled in the shop, but once... Ver mais
A empresa respondeu
Escrito pela empresa
Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW, Brent Cross, Greater London, Reino Unido
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Great and Friendly Service, no hard sale. Sales person Raj was very helpful.

Resposta da Bensons For Beds - Staples Corner537
Just been and purchased 2 beds and 2 mattresses also frames etc and raj at staples corner was nothing short of amazing… honestly if you want someone who has the best advice and amazing customer service and experience and the best deals then go to RAJ

Resposta da Bensons For Beds - Staples Corner537
We ordered a single ottoman bed along with a flip mattress for our 12yr son from the Staples Corner Benson store. Special thanks to Mr Sanjay, who patiently explained all the available bed and mattress options and accommodated our changes without any hesitation. The service and delivery was excellent and on time, and the products are of great quality. Overall, a very smooth and pleasant buying experience. Highly recommended.

Resposta da Bensons For Beds - Staples Corner537
Sanjay at Benson for Beds was fantastic! He patiently showed me options for a bed for my mum, explained the pros and cons clearly, and gave helpful advice on what to buy. Very courteous and professional – highly recommend him!

Resposta da Bensons For Beds - Staples Corner537
The information and communication from order to deliver was excellent; kept very well informed of exactly when items were to be delivered right up to the day which made arranging availability very easy and convenient

Resposta da Bensons For Beds - Staples Corner537
I went into another bed shop at Staples corner and tried another bed I liked that was cheaper. However, the salesman didn't have the same charisma, personality, friendliness and knowledge as Amit at Benson.

Resposta da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537
Delivery was easy ordering great Dave helped me decide best fit for me

Resposta da Bensons For Beds - Staples Corner537
Bought an igel bed from Bensons for Beds Staples Corner on 23rd November 2024 - staff were great. It arrived 6th Jan 2025.
For the 1st 3 months or so, the bed was very comfortable then started to get back ache on one side. They sent Emmiera to measure the bed on 10th July. As it was only going down 2 cms (it needed to be 3 cms before they would say it was faulty) they are not interested. They told me to get Emmiera back to measure the bed again and that i would have to pay for it (approx £100)... The bed is now extremely uncomfortable on both sides of the mattressand i have constant back ache....... I will get an independent mattress technician in to measure it....again - but please beware of buying an igel bed!

Resposta da Bensons For Beds - Staples Corner537
I had a great experience. Amit, the shop manager was very friendly and helpful in all the purchase process. I will definitely recommend Bensons for beds at Staples Corner

Resposta da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537
Visited the Staples Corner branch. Wanted a Ottoman bed with colour & design of my daughter's choice& interacting with Mr Amitava was very helpful while choosing the bed & the wardrobes, also received good deals on the purchase.
There was some confusion regarding the price shown online & in store, however the manager was very understanding & explained everything to us, even gave us a good will discount

Resposta da Bensons For Beds - Staples Corner537
Staff were very patient, knew their stuff, and were able to take the time and explain all options.

Resposta da Bensons For Beds - Staples Corner537
The staff members were friendly, efficient and helpful. I had a straight forward purchase, but they were very easy to deal with.

Resposta da Bensons For Beds - Staples Corner537
Sanjay has great product knowledge and made buying a bed very easy

Resposta da Bensons For Beds - Staples Corner537
On the 22/07/25 I bought a mattress 150cm Matt artisan indulgence cr medium whiter in Staples Corner shop. On the delivery the delivery people and I realised the mattress was at least 12 cm smaller than the bed.
I went back to the shop the sales person told me there were 2 kings size mattress the English king 140cm and European king 160cm and my bed was the European one. I felt very confused because in the website the measurement is 150cm exactly like my bad. So for the second time i had a delivery and now the mattress is to big because the sales person did not believe me the first mattress was smaller than 150 cm and changed to 160cm.Now on the 22th of September i spoke to customer service on the telephone and they told me they could not do anything and told to go back to the shop. I did exactly that and the person that sold me and change my order to a bigger size told me i was lying told me I asked to change the size to 160cm and left the table. So i paid £1898.99 for a king size mattress had two deliveries both wrong and was left without any support and called a liar.

Resposta da Bensons For Beds - Staples Corner537
Very friendly and helpful staff, allowed you to look around without pouncing on you, once we had decided on a mattress the process with the salesperson was straight forward. I would certainly recommend Bensons for Beds.

Resposta da Bensons For Beds - Staples Corner537
The entire experience from the helpful, professional service I received from the staff at the Bensons for Beds Staples Corner branch, the frequency of email/SMS updates to the excellent delivery service from the super friendly and helpful guys that assembled my bed with such speed and efficiency was exceptional. They even put my head board on for me. They didn’t have to as it was not from Bensons for Beds. I was so appreciative for them to do that. It’s not often to receive faultless service from start to finish. Bensons for Beds, you nailed it! Well done & Thank you!!

Resposta da Bensons For Beds - Staples Corner537
I recently purchased a bed frame, headboard, mattress, and other items from Benson for Beds, and I couldn't be happier with the experience. The staff was incredibly helpful, providing detailed information on each product to ensure I made the right choices.
The delivery was surprisingly earlier than expected, which was a huge plus. The entire process, from my initial visit to the final delivery, was smooth and easy. I'm very satisfied with my purchases and the excellent customer service I received.

Resposta da Bensons For Beds - Staples Corner537
The shop assistant was very helpful and knowledgeable. She gave us all the information we needed to make our purchase.

Resposta da Bensons For Beds - Staples Corner537
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