Bensons For Beds - Staples Corner537 Opiniões 

294
TrustScore: 4.5 em 5

4,7

Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW Brent Cross, Greater London, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great costumer service. The gentleman that delivered my mattress wore gloves the entire time. We also had a small chat which I appreciated. What I also appreciated was that I could follow every step... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Your member of staff Amit at Staples Corner London NW2 was very professional in his customer service, gave us good advice and supported us well. The delivery team of 3 were very professional too. Th... Ver mais

Classificada 5 em 5 estrelas

Guys at the store were so helpful - Jas and his colleague walked us through and explained everything clearly and everything went exactly to their timeline - we were updated throughout the whole pr... Ver mais

Classificada 4 em 5 estrelas

From the moment we walked into the shop and guided to the perfect mattress for our needs, we kinda new this was the one. Oddly the dual tension mattress was incorrectly labelled in the shop, but once... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de mobília para quartos
  2. Loja de camas
  3. Loja de roupas de cama
  4. Loja de colchões

Sobre Bensons For Beds - Staples Corner537

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contacto

  • Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW, Brent Cross, Greater London, Reino Unido

  • 2084386743

4,7

Excelente

TrustScore: 4.5 em 5

294 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(294)

26 135 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A worthwhile experience

Had a wonderful experience.
Sales man was pleasant, patient and helpful regarding product availabilities, offers and insight on orders online.
Very good customer services with a thumbs up!

18 de abril de 2025
logótipo da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537

Thank you for the glowing review! We are thrilled to hear that our sales team provided great customer service and helpful insights. Thank you for choosing our business and we can't wait to assist you again in the future.

Classificada 5 em 5 estrelas

Ahmet the manager of the store was very…

Ahmet the manager of the store was very helpful, knowledgable and delightfully patient.

13 de abril de 2025
logótipo da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537

Thank you so much for your kind words, we're thrilled to hear that Ahmet provided such excellent service during your visit. We pride ourselves on having knowledgeable and patient staff members, and we're glad to hear it made a positive impact on your experience. We look forward to seeing you again soon! 😊

Classificada 5 em 5 estrelas

Well organised showroom and knowledgable staff

I liked how your showroom at Staples Corner is organised. It was easy to see all the options I was interested in. The sale person was knowledgable and very helpful. It was easy and straightforward to organise the finance arrangement.

13 de abril de 2025
logótipo da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537

Thank you for your kind words! Our team at Staples Corner takes pride in creating a well-organized showroom for our customers to easily explore their options. We're happy to hear our knowledgeable staff and finance arrangements made your experience straightforward.

Classificada 5 em 5 estrelas

Bensons Staples Corner: Highly recommended

I visited the staples corner store with my family to choose an adjustable bed for my elderly mother. We were served by Sanjay who was extremely welcoming and made us all feel comfortable. He showed us what the store had to offer in line with our requirements and proved to be extremely knowledgeable. I can't fault our experience in the store and will happily recommend Bensons Staples corner to others.

1 de março de 2025
logótipo da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537

We're happy to hear that you and your family felt welcomed during your visit. We appreciate your kind words about the service you received while choosing a bed for your mother. Thank you for recommending our store, Megan at Customer Care.

Classificada 1 em 5 estrelas

We ordered an orthopedic mattress from…

We ordered an orthopedic mattress from Bensons for £1500. When we placed the order, everything seemed fine, and the salesperson never informed us that the mattress might have a strong smell of dampness or gas, which could last up to 10 days.

Yesterday, after waiting eight days, we finally received the mattress and got rid of our old one. However, within a few hours, we noticed a terrible musty, damp, and moldy odor coming from the new mattress. The smell is so strong and unbearable that we can’t even stay in the bedroom—it’s nauseating and has given us headaches. Despite keeping the windows open in this cold weather, the odor won’t go away.

Both my spouse and I suffer from back pain, and now For two nights, we have been sleeping on blankets in the living room, which is extremely uncomfortable.

We contacted Bensons today, and they refused to help. They told us this smell is “normal” and that we need to wait 10 days. If the smell persists after that, they might send someone to inspect it. Only after we purchased the mattress did they mention that a sticker on the mattress warns about the smell, but we were never informed about this at the time of purchase.

I do not recommend buying from Bensons—it’s been a nightmare.

20 de fevereiro de 2025
logótipo da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537

We're very sorry you're experiencing this issue with your new mattress. It's concerning to hear about the strong odour and the discomfort it's causing. We appreciate your patience with allowing us to put this right for you. Thank you for your feedback, Megan at Customer Care

Classificada 5 em 5 estrelas

Sales person knowledge and experience

Sales person knowledge and experience helped decide purchase.

11 de fevereiro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537

We're happy to hear that our salesperson's expertise aided your decision. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care

Classificada 5 em 5 estrelas

Ken T

Salesman was polite, helpful and explained our purchase perfectly well

15 de fevereiro de 2025
logótipo da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537

We're happy to hear that our salesman was polite and helpful and that the purchase was explained well. We appreciate your positive feedback, Megan at Customer Care

Classificada 5 em 5 estrelas

Sales team was very pleasant and help…

Sales team was very pleasant and help me to find a new bed I can’t wait for my bed to arrive

13 de fevereiro de 2025
logótipo da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537

We're so pleased that our sales team provided a pleasant experience and helped you find a new bed. We hope you enjoy it when it arrives! Take care, Megan at Customer Care

Classificada 5 em 5 estrelas

Fatima was excellent and her attention…

Fatima was excellent and her attention to details that matched my needs was next to none.

5 de fevereiro de 2025
logótipo da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537

We're happy to hear that you had such a positive experience! We appreciate you mentioning the attention to detail that met your needs so well. Thank you, Megan at Customer Care

Classificada 5 em 5 estrelas

Fatuma was great

Fatuma was great
She took as through every details of the beds i was inquiring

4 de fevereiro de 2025
logótipo da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537

We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback regarding the detailed assistance you received. Take care, Megan at Customer Care

Classificada 5 em 5 estrelas

Great experience, pain free ordering

Sanjay approached me as soon as I walked in the door and asked if I needed assistance. He showed me multiple options, the benefits of each and asked directing questions to help narrow down the choices to those that fit my needs. Once we had decided on the frame, headboard and mattress it was a painless process to go through the order and complete payment.

4 de janeiro de 2025
logótipo da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537

We're happy to hear that you had a painless experience. It's great to know that the assistance you received helped you find exactly what you needed. Thank you for your positive feedback, Megan at Customer Care

Classificada 5 em 5 estrelas

professional advise

professional advise, well presented.

15 de janeiro de 2025
logótipo da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537

We appreciate your feedback and are glad you valued our advice and presentation.
Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

Super efficient and friendly

7 de janeiro de 2025
logótipo da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537

We are so happy to hear that you found our team efficient and friendly. Thank you for your feedback, Megan at Customer Care

Classificada 5 em 5 estrelas

The man who served us was very helpful…

The man who served us was very helpful and polite.
He was experienced man about his job .

1 de janeiro de 2025
logótipo da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537

We appreciate you mentioning the helpful and polite service you received from our experienced team member. We're glad you had a positive experience, Megan at Customer Care

Classificada 5 em 5 estrelas

Always a great experience

Always a great experience

2 de janeiro de 2025
logótipo da Bensons For Beds - Staples Corner537

Resposta da Bensons For Beds - Staples Corner537

We're glad you enjoyed your experience. Thank you for your positive feedback; it means a lot to us. Take care, Megan at Customer Care

Classificada 1 em 5 estrelas

bensons for beds are a complete…

bensons for beds are a complete shambles they sent text messages on two different occasions telling my bed was on its way and nothing showed up having pull my house apart twice to receive the delivery.
Do not order a bed from them unlees you want to be let down a lot of hassle to go with it they are a bag of s h i t e....W.a.n.k.e.r.s

25 de novembro de 2024
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