Great costumer service. The gentleman that delivered my mattress wore gloves the entire time. We also had a small chat which I appreciated. What I also appreciated was that I could follow every step... Ver mais
A empresa respondeu
Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW Brent Cross, Greater London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Great costumer service. The gentleman that delivered my mattress wore gloves the entire time. We also had a small chat which I appreciated. What I also appreciated was that I could follow every step... Ver mais
A empresa respondeu
Your member of staff Amit at Staples Corner London NW2 was very professional in his customer service, gave us good advice and supported us well. The delivery team of 3 were very professional too. Th... Ver mais
Guys at the store were so helpful - Jas and his colleague walked us through and explained everything clearly and everything went exactly to their timeline - we were updated throughout the whole pr... Ver mais
From the moment we walked into the shop and guided to the perfect mattress for our needs, we kinda new this was the one. Oddly the dual tension mattress was incorrectly labelled in the shop, but once... Ver mais
A empresa respondeu
Escrito pela empresa
Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW, Brent Cross, Greater London, Reino Unido
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I had poor customer service and was charged for the bed kit and didn't receive it, the manager on the phone was rude not the first time first they told me I could change the date of delivery then no, when I said I gave them no revue they changed the date please do not buy from them again is the last time I bought from them something
The order was placed very quickly in the store.
I will wait to receive the goods and then comment further
This is the second visit to this branch and we were seen one year later by the same sales rep, which is very encouraging in these days of swift staff turnaround. A very professional and helpful gentleman called Sanjay who knew the business well and could guide us again through the best choice. Full marks for an experienced and pleasant transaction by this member of staff.
I had an amazing experience with this company! The customer service was top-notch, and the product exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service.I had a great help from Tyron French!
Tyron was so knowledgeable about all their products and he took the time to listen to us and seemed to know exactly what we need.
We came before closing time and he even stayed with us a bit longer so that we can get our matrasse ASAP.
He found a really good deal for us and we saved some £.
We had a great experience buying our first mattress, thank you very much !
I found Benson for Beds a very pleasant experience. The store was clean, tidy and there was no loud music playing!
We sat with a lovey Man, Jaz.
He was very helpful, polite and informative. We were able to try out mattress’s at our own pace with Jazz giving us space but was there when we needed advice. I would definitely recommend Benson for Beds and would use them again.
Thanks Jaz for making our experience at Staples Corner great! 👍 😊
Good beds.Excellent staff help me to choose right bed.
Staff helped us find exactly what we were looking for and managed to get it delivered within a few hours.
Jaz was great helping us find the right bed a mattress for our new home. He was friendly and very polite person! Had a lovely experience.
Jay was very helpful made sure we were informed about the beds and made suggestions to what would be the best for us.
Good choice of mattresses, and initially was greeted and left to have a look around, but within a couple of minutes the hard sell started and we were being pushed into looking at products that we could neither afford or were not interested in. Two sales men were working on us, like a tag team, talking about different details which was very overwhelming!
I said on several occasions what I needed and wanted and that I would be happier looking around and asking for help when I needed it but one salesman would always appear within seconds to see if we were ok?! It wasn’t until I mentioned our budget, that was significantly lower than the high end price of the products we had shown all along (wasting everyone’s time!) that he then said I’ll leave you to it! We were then able to make a decision based on our needs and budget, and placed an order happily.
It was indeed a nice experience visiting the store. Sanjay, one of the manager at store did help us go through the process of choosing the mattresses and bed during the Easter break.. the process was much quicker and smoother than expected.. thanks so much for your help.
Jaz is super helpful and patient. He gave a lot of recommendations to us about mattress and helped us to pick the most suitable one.
Had a great experience! Anil was very helpful and leaded us to select the most suitable mattresses bed frame and headboard for us. Highly recommend.
Thanks for Jaz's professional advice on choosing bed frames and mattresses. What a pleasant experience.
We needed a comfy mattress on a budget, and quick delivery. Noori listened to what we needed and went through all the relevant options. We ended up purchasing an Eve mattress. He explained the return, and other policies offered, and kindly carried the mattress to the car for us. Great experience at Benson.
Great experience and Super service by Anil and good service by Sanjay.
Sales Rep was good and knowledgeable. Showed a variety of choices from low cost to high. Smooth process and mattress ordered in one go.
The customer service given to us by the store manger Tyrone on the day was excellent!!! The store was closing and he took the time to ensure we were looked after and catered to our every need!!!
Thank you
Mr Sanjay was really helpful and friendly person he gave a good deal .
Really pleased with his good customer service
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