Bensons For Beds - Stirling750 Opiniões 

498
TrustScore: 5 em 5

4,8

Unit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Simon at Stirling was so knowledgeable and welcoming. Made the experience so enjoyable and found the perfect bed (and mattress)! I would recommend anyone looking to buy a bed or find out which mattres... Ver mais

Classificada 5 em 5 estrelas

Walked into the shop in stirling just for window shopping and viewing my options for a bed and i got attended to be an exceptional lady -Carole. I ended up buying a bed . She was great with us , took... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went in one weekend looking for a budget(ish) bed, with storage ( quote only ), and was assisted by Maria ( Stirling shop ). Very helpful and friendly. Went back a week later to be met by Maria a... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

We were left to look at the beds and bedroom furniture at leisure. Paul the sales person was very polite and helpful towards us purchasing our new bed, headboard and mattress. We didn't feel under any... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de mobília para quartos
  2. Loja de camas
  3. Loja de roupas de cama
  4. Loja de colchões

Sobre Bensons For Beds - Stirling750

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contacto

  • Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, Reino Unido

  • 1786474926

4,8

Excelente

TrustScore: 5 em 5

498 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(498)

26 208 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great Service!

Went into the Stirling store looking for some recommendations... Spoke with Maria, she was very knowledgeable and helpful. We found exactly what we were looking for.
Thanks Maria 10/10

8 de novembro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons

Classificada 5 em 5 estrelas

Carol

Carol, the member of staff was amazing. She took time with us to make sure we bought the perfect pillows and mattress to suit our needs. She was very professional and we really appreciated the way she dealt with our purchases. Thank you.

8 de novembro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

We're delighted to hear that our team member helped you find the perfect pillows and mattress. We appreciate you mentioning their professionalism and dedication to your needs. Thank you for sharing your positive feedback – Lauryn at Customer Care 💜

Classificada 5 em 5 estrelas

All the staff were friendly and helpful…

All the staff were friendly and helpful especially when I picked up the mattress. Everything was ready. Very efficient.

1 de novembro de 2025
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

We’re so pleased to hear our staff were friendly and helpful, and that everything was ready for your mattress collection.
Thank you for your positive review – Lauryn at Customer Care 💜

Classificada 5 em 5 estrelas

Customer support excellent

Customer support by Paul and Autumn was excellent.
Paul wasn’t pushy and Autumn was good for ideas.
Thanks for making my choices simplistic and easy.
Great service

2 de novembro de 2025
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Resposta da Bensons For Beds - Stirling750

We’re thrilled to hear Paul and Autumn made your experience so easy and stress-free! Paul’s calm approach and Autumn’s creative ideas sound like the perfect combination for helping you choose with confidence.
Thank you for your positive review Leona – Lauryn at Customer Care 💜

Classificada 5 em 5 estrelas

Great service from start to end sales…

Great service from start to end sales woman in store the delivery men and the independent guy who puts bed together if you wish .

2 de novembro de 2025
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Resposta da Bensons For Beds - Stirling750

We're happy to hear that you had such a positive experience with our sales, delivery, and assembly services. Thank you for sharing your feedback with us,
Megan at Customer Care!

Classificada 5 em 5 estrelas

Excellent Setvice

The assistant Autumn, from start to finish,was excellent.
She was very knowledgeable and helped us every step of the way. She was polite and courteous

21 de outubro de 2025
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

We're happy to hear that the support provided was excellent! We're so pleased to hear that Autumn provided excellent service from start to finish. I will ensure your comments are passed on.
Thank you for an amazing review – Lauryn at Customer Care 💜

Classificada 5 em 5 estrelas

Simon from Bensons knows his products, was very friendly and took his time to ensure I tried the correct beds to make the best decision

Simon who served me was very knowledgeable, friendly and took his time to make sure I was buying the correct mattress. Couldn’t do enough and his customer service was excellent

17 de outubro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

We're happy to hear that you found our team member knowledgeable and friendly, and that they ensured you found the right mattress. We appreciate your positive feedback on the service you received.

See you soon—we’ll have the kettle on ready❤️
Megan at Customer Care!

Classificada 5 em 5 estrelas

Autumn was amazing at finding us a…

Autumn was amazing at finding us a great bed and getting it delivered to us same day. What a great experience and she is awesome.

17 de outubro de 2025
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

We're happy to hear that you had a great experience! It's wonderful that we could find you a fantastic bed and deliver it the same day. We appreciate your awesome feedback,
Megan at Customer Care

Classificada 5 em 5 estrelas

Simon the Sales Asst at Stirling gave…

Simon the Sales Asst at Stirling gave us excellent advice and he was very knowledgeable on all the ranges available. Thanks to him we were pleasantly surprised on the total cost of our purchase.....he is a credit to your business.

19 de outubro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

We're happy to hear that you received excellent advice and found our sales team member in Stirling knowledgeable. We appreciate your positive feedback on the pleasant surprise regarding the total cost.
Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

Great service

Great service in store, bed delivered on time and good quality

17 de outubro de 2025
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

We're happy to hear you had a great experience in our store and that your bed was delivered on time and is of good quality.
Thank you for your review – Lauryn at Customer Care 💜

Classificada 5 em 5 estrelas

Smooth sale

We were approached fairly quickly asking if we needed any help. Advice and information was given. We were then left to browse before being approached again. We asked a question which the employee was able to answer and then we bought the two pillows. Having to complete paperwork and sign it is a bit annoying if you're in a hurry, however, as previous customers this didn't take too long.

15 de outubro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

We're glad you enjoyed your experience with our team's assistance and information. We appreciate your feedback regarding the paperwork. It's good to know that being a returning customer helped expedite the process. Thanks for choosing us—we’re grateful!
Megan at Customer Care

Classificada 1 em 5 estrelas

I wasn’t happy about certain…

I wasn’t happy about certain information given to me at sale paid a lot of money filled in a online form regarding my experience and because of it wished to cancel my order but got no response that was a few days ago

13 de outubro de 2025
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

Thank you for your review Mr McDonald. I’m sorry to hear about the confusion at the time of sale and that you didn’t receive a response to your earlier form.

I can confirm we contacted you today regarding your request and have copied the store team into this email so they can assist further.

Kind regards,
Megan at Customer Care

Classificada 5 em 5 estrelas

Good and efficient service

Good and efficient service. , attentive too our needs,,

7 de outubro de 2025
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

We're happy to hear that you received good and efficient service, with our staff attentive to your needs. We appreciate your positive feedback, Megan at Customer Care

Classificada 5 em 5 estrelas

Excellent customer service from…

Excellent customer service from entering the shop until leaving.

6 de outubro de 2025
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

We appreciate you taking the time to share your positive experience! We're so glad to hear you received excellent customer service.
Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

Mistakenly bought an ‘Emma’ mattress…

Mistakenly bought an ‘Emma’ mattress ‘online’ (£900.00) less than a year ago. However, back pain issues persisted & after visiting Vets4Pets (next door) decided to just pop in & seek advice as perhaps the mattress being the issue. So I left my wife outside as we had our two Schnauzer puppies with us.
Upon entering the store I was warmly welcomed by Autumn, Simon & Paul & after explaining our situation was invited to bring my wife & the puppies into the store. Amazing, as it can be difficult for dog owners to shop under certain circumstances.
We left the store after purchasing a ‘Sealy Newton’ King size mattress, two deep pillows & two ‘Tempur Cloud Smartcool’ pillows.
Autumn was very knowledgeable & after hearing our issues with back struggles, she had no hesitation in suggesting what turned out to be a complete success both for myself & my wife. Indeed we both left the store with renewed enthusiasm & most of all confidence in what we were buying. (Bearing mind I only popped in to get advice)
The new mattress & pillows were delivered within a week & I must congratulate this company on their high level of customer service, updates regarding delivery, delivery itself was quick & expertly done. New bedding in place & old mattress removed within 15 minutes thanks to the delivery crew.
First class service by everyone at Bensons & a special thank you to Autumn for her kindness, patience & expert knowledge.
Best nights sleep as a result !!

1 de outubro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

We're happy to hear that you and your wife found the perfect mattress and pillows with our help! We appreciate you sharing your experience and are so glad that our team provided such excellent service. It's great to know you're both sleeping better, Megan at Customer Care

Classificada 5 em 5 estrelas

Great staff with attention to detail…

Great staff with attention to detail manager David was extremely helpful for us and we are really happy

7 de outubro de 2025
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

Thank you for your kind feedback! We’re delighted to hear that David and our team provided such attentive and helpful service.

We’re so happy you’re pleased with your experience!

Best regards,
Megan at Customer Care

Classificada 5 em 5 estrelas

Keeping in touch and doing exactly what…

Keeping in touch and doing exactly what they say they are going to do. Service is excellent.

15 de setembro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

We're happy to hear that you had such a positive experience! It's great to know we kept you informed and delivered on our promises. Thank you for your feedback!
Thank you,
Lauryn at Customer Care.

Classificada 4 em 5 estrelas

Excellent service - We were well looked after

We were well looked after. Options were explained to us in great detail and we were helped to make the right choice for us. Only gave 4 out of 5 as my partner felt awkward lying on a bed inshore.

6 de setembro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

We're glad you felt well-cared for and found our explanations helpful in making your decision. We appreciate your feedback and are sorry your partner felt uneasy during the in-store experience. We will take this onboard.
Thank you for your review Katherine

Classificada 5 em 5 estrelas

Excellent service

Excellent service, thank you.

2 de setembro de 2025
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

We appreciate your kind words! We are glad our service met your expectations, and we thank you for choosing us.
Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

All good, would recommend.

Went in to try and buy a Simba mattress, came away purchasing the Tempur after trying both. Helpful friendly staff member Maria helped us through the process. Delivery was good, kept informed along the way. Cant fault the service. Mattress just delivered so i'm hoping we get on with it.

28 de agosto de 2025
logótipo da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750

We're glad you enjoyed your experience and found our team helpful during your mattress selection. We appreciate your feedback regarding the delivery process. We hope you find the new mattress comfortable, Megan at Customer Care

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