Stockport Branch , Helpful, polite explained options clearly . No pressure selling. Happy service plenty of choice 👍🏻😊 look forward to see if mattress meets my expectations 🧐
A empresa respondeu
Localização
Alterar localizaçãoUnit 3 The Peel Centre, Great Portwood Street, SK1 2HH Stockport, Cheshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Brilliant service from Bensons for beds Stockport. Bought mattress in Sale - great value! Knowledgeable, friendly staff. Good choice of delivery dates. Really good communication emails following purch... Ver mais
A empresa respondeu
Excellent service from start to finish. Mo was very professional in the showroom. Updates were great. Delivery and installation was perfect. Thank you so much.
Ugh, just horrible pushy salespeople in store. You're not doing yourselves any favours. People do not want to be sold to like that. Try reading the room, or asking people some questions that can actua... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Stockport683
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Cheshire, Reino Unido
- 1614747195
4,8
Excelente
550 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
A big thank you to Gareth in the Stockport store. We later purchased the mattress online, but his help in choosing was appreciated.
Great choice, no pushy sales, just a keen interest in helping.
19 de setembro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Stockport683
We are so happy to hear that Gareth provided excellent service and helped you find the perfect mattress. We strive to make every customer's experience positive and are delighted that we could assist with your purchase. Thank you for choosing us! 😊 #HappyCustomers #ExcellentService
Great service
22 de setembro de 2026
Resposta da Bensons For Beds - Stockport683
Thank you for the wonderful review! We take pride in consistently delivering top-notch service to our valued customers. It was a pleasure serving you.
Salesman excellent in store
Salesman excellent in store, gave infoematuon but not pushy. Delivery men quick, polite and professiobal. We were kept informed of progress in manufacture and delivery at all times, very happy wirh the whole experience
19 de setembro de 2026
Resposta da Bensons For Beds - Stockport683
Thank you for your wonderful feedback! We are delighted to hear that you had such a positive experience with us. It's great to know that our team provided excellent service from start to finish.
Team Bensons
Resposta da Bensons For Beds - Stockport683
We're so pleased to hear that your delivery arrived on time and that our service was very efficient. Thank you for your positive feedback!
Team Bensons
Really lovely salesman
Really lovely salesman, Sam at the stockport branch. Very helpful, not pushy and knowledgeable.
16 de setembro de 2026
Resposta da Bensons For Beds - Stockport683
Thank you so much for taking the time to leave a review! We are thrilled to hear that Sam provided exceptional service at our Stockport branch. We pride ourselves on having knowledgeable and helpful staff who prioritize customer satisfaction. We hope to serve you again soon! #amazingcustomerservice #teamwork
Helpful staff in store
Helpful staff in store, quick and smooth delivery, happy with the mattress.
11 de setembro de 2026
Resposta da Bensons For Beds - Stockport683
Thank you for your positive feedback! Our team at the store and during delivery are always happy to provide great service. We're thrilled that you are enjoying your new mattress! Sleep well. 😊🛌 #HappyCustomers #GreatService
Seamless from start to finish
Seamless from start to finish, Mo was extremely helpful and patient with us as it took us a while to decide what we actually wanted.
He was full of knowledge and very friendly
Thanks Mo!!
5 de setembro de 2026
Resposta da Bensons For Beds - Stockport683
Hello,
Thank you for your wonderful review! 😊
We're delighted to hear that your experience was seamless from start to finish. Choosing the perfect bed is an important decision, so we're especially pleased that Mo was able to provide the patience, knowledge, and friendly guidance you needed along the way.
Thank you for choosing us, and we hope you enjoy your new bed for many years to come. Thanks again for the recommendation,
Megan | Customer Care Specialist
Kirt,Chris and Imran arrived on time…
Kirt,Chris and Imran arrived on time were extremely quick and efficient in removing my old mattress and bringing in the new one
5 de setembro de 2026
Resposta da Bensons For Beds - Stockport683
"Thank you for your kind words! We strive to provide efficient and timely service to all our customers. We're glad that Kirt, Chris, and Imran were able to assist you with your mattress needs. Cheers!" #EfficientService #SatisfiedCustomers
Sam explained all the different…
Sam explained all the different mattresses very clearly and Barry and Kelvin delivered our choice on time, quickly and cherfully. It was easy to choose the right mattress and they took the old one away.
7 de setembro de 2026
Resposta da Bensons For Beds - Stockport683
Hi John,
Thank you for your wonderful review! 😊 We're delighted to hear that Sam helped make choosing the right mattress easy by clearly explaining the different options available. It's also great to know that Barry and Kelvin delivered your new mattress on time, with efficiency and a cheerful attitude.
We're pleased everything went smoothly, from selecting the perfect mattress to having your old one conveniently taken away. We'll be sure to pass your kind words on to all three team members. Thank you for choosing us, and we hope you enjoy many nights of comfortable sleep,
Megan | Customer Care Specialist✨
Good customer service
Good customer service, not rushed and very patient
31 de agosto de 2026
Opinião espontânea
Resposta da Bensons For Beds - Stockport683
Thank you for your kind words! We strive to provide exceptional customer service and are thrilled to hear that you had a positive experience with us. We value your patience and are always here to assist you. Thank you for choosing our business!
Resposta da Bensons For Beds - Stockport683
Thank you for your interest in our products! We're excited to help you with your purchase. If you have any questions or need assistance, please reach out. We look forward to serving you!
Outstanding team and service
Outstanding from start to finish - Amazing Team, nothing is too much trouble to ensure a smooth purchase, Thank You to the whole team
31 de agosto de 2026
Resposta da Bensons For Beds - Stockport683
Thank you so much for your kind words! We pride ourselves on providing exceptional customer service and we are thrilled to hear that our team was able to make your purchase experience smooth. We appreciate your support and look forward to serving you again in the future.
Great service
Julie had great knowledge and was friendly without being pushy
31 de agosto de 2026
Opinião espontânea
Resposta da Bensons For Beds - Stockport683
Hi Gill,
Thank you for your lovely feedback! 😊 We're delighted to hear that Julie's knowledge and expertise helped you find the right choice. Providing friendly, helpful advice without any pressure is exactly the experience we aim to deliver, so it's wonderful to know Julie struck the perfect balance. We'll be sure to pass on your kind words to her. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist⭐
Very easy and polite service from Sam…
Very easy and polite service from Sam in the Stockport branch. Good advice and easy process. On delivery day everything they said would happen did on time in a courteous professional manner. Team carried bed and storage box upstairs into the bedroom excellent experience from start to finish
27 de agosto de 2026
Opinião espontânea
Resposta da Bensons For Beds - Stockport683
We are so happy to hear that you had an excellent experience with our team at the Stockport branch! It's our goal to provide easy and polite service with timely delivery and courteous professionals. Thank you for choosing us for your bed and storage needs.
Avoid using this branch!
I recently had dealing with the Stockport branch of Bensons for Beds. The initial sales staff were pleasant and helpful.
HOWEVER the bed did NOT arrive on the delivery date given to us. The old bed was dismantled and taken to the tip in anticipation of the delivery.
When Adam (the manager) was contacted about it, he was found lacking. He was not at all bothered that a 75 year old lady would be sleeping on the floor.
He just wanted to wash his hands of the problem, pass it off to somebody else.
He wasn't helpful in any way.
Avoid at all costs. Do not use this branch!
14 de agosto de 2026
Opinião espontânea
Resposta da Bensons For Beds - Stockport683
Hello Dawn,
We're very sorry to hear about your experience and the disappointment caused by the delayed delivery of your bed.
We have reached out to you and requested further order details so that we can investigate this matter fully and understand what happened. Once we have the information required, our team will be able to look into the concerns raised and provide further support,
Megan | Customer Care Specialist
Pleased with my bed
Pleased with my bed, well made. Delivery people were excellent. Very organised and efficient
24 de agosto de 2026
Resposta da Bensons For Beds - Stockport683
Thank you for taking the time to leave us a review! We are thrilled to hear that you are pleased with your new bed and that our delivery team provided excellent service. We strive to provide top-notch quality and efficient delivery for all of our customers. Thank you for choosing our business!
Very helpful and informative
Very helpful and informative. Gave us space to browse until we knew what we wanted.
Easy ordering process and quick delivery. Definitely recommend!
20 de agosto de 2026
Resposta da Bensons For Beds - Stockport683
We're so pleased to hear that you found our team helpful and informative, and that you had the space to browse comfortably. It's wonderful that the ordering process was easy and delivery was quick. Thank you for your recommendation!
Team Bensons
Good staff
Good staff, great communication nothing to much trouble.Highly recommended company.
14 de agosto de 2026
Resposta da Bensons For Beds - Stockport683
We're so happy to hear that our staff provided great communication and were helpful. We truly appreciate your high recommendation!
Team Bensons
Grace and Mo were excellent
Grace and Mo were excellent. They were very knowledgeable and wanted the best mattress for us. We got a great deal and were on our way within 15 minutes of entering the store. Thanks guys, can’t wait for delivery!
13 de agosto de 2026
Resposta da Bensons For Beds - Stockport683
We're so pleased to hear you had such a positive experience in our store! It's wonderful that our team was knowledgeable and helped you find the perfect mattress so quickly. We can't wait for you to receive your delivery!
Team Bensons
Great From start to finish
From start to finish, the service from Bensons for Beds was absolutely outstanding. The delivery team arrived on time, were incredibly friendly, polite, and helpful, and made the whole experience completely stress-free.
They treated my home with great care and respect while delivering my new mattress, and they removed my old one quickly and efficiently without any fuss. Nothing was too much trouble, and their professionalism really stood out.
I’m delighted with my new mattress and couldn’t be happier with the overall service. A fantastic customer experience from beginning to end—I would highly recommend Bensons for Beds to anyone. Thank you!
5 de agosto de 2026
Opinião espontânea
Resposta da Bensons For Beds - Stockport683
We're so pleased to hear you had such an outstanding experience with us! It's wonderful that our delivery team was friendly, polite, and helpful, making the process stress-free. We're also glad they treated your home with care and that you're delighted with your new mattress. Thank you for your fantastic recommendation!
Team Bensons
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.