From the moment we got into the shop we had a wander then the sales staff, who was very knowledgeable about the mattress we needed for the ottoman bed. We were going to get a medium until he told us t... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoRiviera Way, TQ2 7AP Torquay, Devon, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Friendly staff not pushy and very knowledgeable about the products got my king size bed and mattress through finance, and the process was very easy and completed within 10min. Very happy with the whol... Ver mais
A empresa respondeu
The store was great. We were greeted on arrival, allowed to look around and given good advice both from the team and from the display on each bed. I would prefer though to have the delivery price m... Ver mais
A empresa respondeu
We visited the Torquay store and were warmly greeted by George. He gave us all the information we asked about, was extremely knowledgeable and not at all pushy. We could not of had better customer s... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Torquay Riviera Way
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Riviera Way, TQ2 7AP, Torquay, Devon, Reino Unido
4,8
Excelente
220 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delivery team was very friendly and…
Delivery team was very friendly and help carry on my bed up to my bedroom.
11 de julho de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
We're so pleased to hear that our delivery team was friendly and helpful in carrying your bed to your bedroom! Thank you for your kind feedback.
Positive experience
From the time I ordered to when the bed was delivered I was kept updated on a regular basis. I would definitely recommend.
6 de julho de 2026
Opinião espontânea
Resposta da Bensons For Beds - Torquay Riviera Way
We're so pleased you were kept updated regularly from the time you ordered until your bed was delivered. Thank you for your recommendation!
Excellent service
Excellent service and extremely helpful and courteous installation team. Well done
22 de junho de 2026
Opinião espontânea
Resposta da Bensons For Beds - Torquay Riviera Way
We're glad to hear you had an excellent experience with our team. Thank you for your kind words.
Team Bensons
Friendly sales person ,no pressure
Friendly sales person ,no pressure. Good information on delivery. Delivery people pleasant.
7 de junho de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
Thank you for your kind words. We are so pleased to hear you had a great experience.
Team Bensons.
Great experience
Knowledgeable shop staff. Understood our needs. Quick delivery date. 2 hour window. Great tracking app. Polite delivery drivers. Very pleased
29 de maio de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
We're so pleased our team understood your needs, and you appreciated the quick delivery and tracking. Thank you for your kind feedback.
Team Bensons
Great price and service
Great price, service in showroom and delivery service excellent.
7 de junho de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
We're so pleased you found great value and excellent service in our showroom and with delivery!
Team Bensons
Benson for beds Torquay branch
Benson for beds Torquay branch, everyone was helpful especially Damien who was very knowledgeable and helped with the whole process. Thanks Damien!
6 de junho de 2026
Opinião espontânea
Resposta da Bensons For Beds - Torquay Riviera Way
We're so pleased everyone at our branch was helpful and knowledgeable throughout your process. Thank you for your kind words!
Team Bensons
Best mattress and pillows
We visited Torquay, just before Christmas, but life got in the way and we didn't get the bed we wanted. We returned in May, George remebered us and sorted us out the the most perfect Tempur mattress and pillows. After a few days of getting used to it we are having the best sleep we have had in decades. George certainly knows his stuff. Highly recommended.
30 de maio de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
We are so pleased to hear that your return visit resulted in finding the perfect mattress and pillows. It's wonderful to know you're now enjoying the best sleep in decades, and we appreciate you sharing your positive experience.
Team Bensons
Very helpful staff and given as much …
Very helpful staff and given as much time as I wanted to choose the bed I wanted.
30 de maio de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
We're so pleased our staff was helpful and you had ample time to choose your bed!
Team Bensons
Resposta da Bensons For Beds - Torquay Riviera Way
Thank you for sharing your positive experience with us.
Team Bensons
Great salesman did not push the sale…
Great salesman did not push the sale but encouraged us to make our own decisions on the information he gave probably gets more sales that way delivery was very good on time and wll done
22 de maio de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
We're so pleased to hear our team provided helpful information without pressure, allowing you to make your own decisions. We're also glad your delivery was excellent!
Team Bensons
Fantastic!
Easy process, didn’t feel like we were harassed like we did in other stores. Very knowledgable and friendly. George B served us and was great at his job! Purchased in Feb but haven’t gotten around to reviewing. Took my mum in today to get her a new mattress and was served by the same member of staff who was just as great as before. Would definitely recommend! Mattress is super comfy and I have no complaints.
13 de fevereiro de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
We're so pleased to hear you had such a positive experience with us, both for yourself and your mum! It's wonderful to know our team was knowledgeable and friendly without being pushy. We're glad you're enjoying your comfortable mattress.
Team Bensons - Jess
Great service from the purchase to the delivery
George at this branch was very helpful, knowledgeable and friendly helping with our purchase and never to pushy.
The bed was delivered without any hassle by two lovely gents who respected our property
18 de maio de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
We're so pleased to hear our team provided such helpful, knowledgeable, and friendly service without being pushy. It's wonderful that your delivery was hassle-free and respectful of your property!
Team Bensons - Jess
Exceptional service
Fantastic service. Damien was very knowledgeable regarding the mattresses. We had an issue with the mattress we purchased on our end, but the team at Bensons were very helpful and easy to deal with, even though it was no fault of theirs. I would recommend them highly. Great product, great service above and beyond.
14 de maio de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
We are so pleased to hear about your fantastic experience! It's wonderful that our team was knowledgeable and helpful, especially when you encountered an issue. Thank you for your high recommendation.
Team Bensons - Jess
Resposta da Bensons For Beds - Torquay Riviera Way
We're so glad our staff were helpful!
Team Bensons - Jess
Everything was straight forward from…
Everything was straight forward from ordering to delivery. Kept notified .
18 de abril de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
We're happy to hear that your ordering and delivery experience was straightforward. We appreciate you taking the time to leave us feedback.
Team Bensons
Great experience
When we walked in we were approaches by George and asked if we wanted any help. We explained we were just there to browse. We were left to look around without constantly being asked if we needed help, which we much appreciated.
When we had questions, George was always on hand to help, give advice, and show us samples. Then helped with our final decision. A good experience all round.
2 de maio de 2026
Opinião espontânea
Resposta da Bensons For Beds - Torquay Riviera Way
Thank you for sharing this! 😊 We’re delighted George gave you the space to browse at your own pace while being right there when help was needed. It’s great to hear his advice and support made it a relaxed and enjoyable experience all round. Enjoy your purchase! 🛏️✨
Resposta da Bensons For Beds - Torquay Riviera Way
We appreciate your feedback! We're so glad to hear our sales team was friendly and helpful to you.
Team Bensons
Resposta da Bensons For Beds - Torquay Riviera Way
Thanks so much! Great delivery service is exactly what we aim for.
Thanks for sharing the love — enjoy!
Everything went well
Everything went well, the ordering of my new bed to the delivery . Thank you Bensons .
30 de abril de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
Thank you! We’re so pleased everything went smoothly — enjoy your new bed 🛏️😊
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.