From the moment we got into the shop we had a wander then the sales staff, who was very knowledgeable about the mattress we needed for the ottoman bed. We were going to get a medium until he told us t... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoRiviera Way, TQ2 7AP Torquay, Devon, GB
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Leia as opiniões dos outros
Friendly staff not pushy and very knowledgeable about the products got my king size bed and mattress through finance, and the process was very easy and completed within 10min. Very happy with the whol... Ver mais
A empresa respondeu
The store was great. We were greeted on arrival, allowed to look around and given good advice both from the team and from the display on each bed. I would prefer though to have the delivery price m... Ver mais
A empresa respondeu
We visited the Torquay store and were warmly greeted by George. He gave us all the information we asked about, was extremely knowledgeable and not at all pushy. We could not of had better customer s... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Torquay Riviera Way
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Riviera Way, TQ2 7AP, Torquay, Devon, Reino Unido
4,8
Excelente
220 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
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A pleasant experience
Mr. George B in Torquay store was very helpful and knowledgeable. He explained everything very clearly. He helped us all the way through our shopping. Other staff are also very friendly and the shop is neat and clean.
26 de junho de 2025
Opinião espontânea
Resposta da Bensons For Beds - Torquay Riviera Way
We appreciate you sharing your positive shopping experience. We're happy to hear that our team member was helpful and knowledgeable, and that you found our store clean and tidy. Thank you, Megan at Customer Care
Excellent staff
Excellent staff, Excellent service. Absolutely no hard sell, no pressure or pushing for a certain brand. Jake, Darren and Darren did their upmost to find me a great deal, which I believe they certainly did 😄. Thanks fellas, was also nice to be able to just have a chat in general after I had made my purchase.
12 de junho de 2025
Opinião espontânea
Resposta da Bensons For Beds - Torquay Riviera Way
We're happy to hear about the excellent service you received from our team! We appreciate you mentioning the no-pressure environment and are glad they found you a great deal. Thank you for your positive feedback and for choosing our business, Megan at Customer Care
Pleasant and easy shopping…
Had a pleasant and easy shopping experience, when we first visited George was very helpful in explaining what was where in the store and the selection available. We appreciated the space and time to the. Have a good look round by ourselves. Having made a note of a likely selection we went away to think about it for a day or two and on our return George was again available to take us through the purchase process.
8 de junho de 2025
Resposta da Bensons For Beds - Torquay Riviera Way
We're happy to hear that you had a pleasant shopping experience. We appreciate your positive feedback regarding the assistance you received and the time you had to explore our selection. Thank you for sharing your experience with us, Megan at Customer Care
Very attentive customer sales service.
Very attentive customer sales service.
Solid knowledgeable advice.
Reasonable pricing.
Well organised delivery and after sales service.
10 de junho de 2025
Resposta da Bensons For Beds - Torquay Riviera Way
We appreciate you taking the time to share your feedback! We're so glad to hear that you were impressed with our sales service, advice, pricing, delivery, and after-sales support.
Thank you, Megan at Customer Care
Professional knowledgeable service!
11 de junho de 2025
Resposta da Bensons For Beds - Torquay Riviera Way
Thank you for sharing your 5 star review! We appreciate you choosing us, Megan at Customer Care
George was our salesman very…
George was our salesman very knowledgeable not pushing a sale and he allowed us to make our own decision Still have to wait delivery but the choices were great
11 de junho de 2025
Resposta da Bensons For Beds - Torquay Riviera Way
We're happy to hear that you found your salesperson knowledgeable and appreciated the pressure-free environment. We're glad you enjoyed the choices available and appreciate your patience as you await delivery. Thank you so much for your feedback, Megan at Customer Care
Everyone was very helpful and friendly.
9 de junho de 2025
Resposta da Bensons For Beds - Torquay Riviera Way
We appreciate your kind words Mrs Blackburn! We are happy to hear that our team was helpful and friendly during your visit. Take Care, Megan at Customer Care
Cancelled delivery then delivered to…
Cancelled delivery then delivered to wrong house
3 de junho de 2025
Opinião espontânea
Resposta da Bensons For Beds - Torquay Riviera Way
We regret this happened and apologise for the inconvenience. We'll investigate the delivery issues you experienced. Thank you, Megan at Customer Care
All round good service the branch where…
All round good service the branch where we bought was very friendly and helpful and the delivery was very quick and sufficient would definitely use again
30 de maio de 2025
Opinião espontânea
Resposta da Bensons For Beds - Torquay Riviera Way
We appreciate your feedback Matthew! It's great to know that you found our branch friendly and helpful, and that our delivery was quick and efficient. We look forward to assisting you again in the future, Megan at Customer Care
The salesperson was very attentive and…
The salesperson was very attentive and listened to our requirements
30 de maio de 2025
Resposta da Bensons For Beds - Torquay Riviera Way
We're happy to hear that our salesperson was attentive and listened to your requirements. Thank you for your positive feedback, Megan at Customer care
Excellent customer service
Just ordered a mattress recently, so just wanted to give a review on the customer service which I have to say was excellent. Jake was very helpful with information on different mattresses, but with absolutely no pressure, and with a very friendly nature. look forward to receiving my mattress soon.
22 de maio de 2025
Resposta da Bensons For Beds - Torquay Riviera Way
We appreciate you taking the time to leave us a review Edward! We are so glad to hear that you received excellent customer service and that our team member was helpful and friendly. We hope you enjoy your new mattress! Take care, Megan at Customer care
Professional service with polite and…
Professional service with polite and helpful staff
26 de maio de 2025
Resposta da Bensons For Beds - Torquay Riviera Way
We appreciate your kind words! We're happy to know our staff provided professional, polite, and helpful service. Thank you for your support! Take care, Megan at Customer care
FAST HELPFUL SERVICE ALSO HAD A…
FAST HELPFUL SERVICE ALSO HAD A MATTRESS TO TRY OUT AND THEY ALSO TAKEAWAY THE OLD MATTRESS FOR £50/£100
19 de maio de 2025
Resposta da Bensons For Beds - Torquay Riviera Way
We're happy to hear that you found our service fast and helpful and that you were able to try out a mattress. Thank you for your feedback regarding the mattress removal service. Take care, Megan at Customer Care
Excellent friendly service
Excellent friendly service. Delivered on time.
20 de maio de 2025
Opinião espontânea
Resposta da Bensons For Beds - Torquay Riviera Way
We appreciate you taking the time to leave us a review. We're happy to hear that you received excellent, friendly, and timely service. Take care, Megan at Customer Care
Colleague sales
14 de maio de 2025
Resposta da Bensons For Beds - Torquay Riviera Way
Thank you for your review! We greatly appreciate your kind words about our sales team. We strive to provide top-notch service and it's always a pleasure to hear when we exceed expectations. Your support means the world to us! #customerlove #salesgoals
Darren was incredibly helpful
Darren was incredibly helpful. I went in with no clue of what I wanted and I was shown and advised on the perfect set up for my needs
Friendly service and would recommend
13 de maio de 2025
Resposta da Bensons For Beds - Torquay Riviera Way
Thank you so much for your kind words, _____! We're thrilled to hear that Darren provided you with excellent service and helped you find the perfect setup. We take pride in providing friendly and helpful customer service. Thank you for recommending us!
Sales assistant was very helpful
Sales assistant was very helpful. I knew before going to the shop exactly what I was looking for having checked online beforehand. He checked all the details and gave me the option of delivery dates.
14 de maio de 2025
Resposta da Bensons For Beds - Torquay Riviera Way
We are so glad to hear that our sales assistant was able to provide you with a helpful and efficient shopping experience. Thank you for taking the time to share your positive review with us! We appreciate your business.
Sales assistant most knowledgeable and…
Sales assistant most knowledgeable and helpful
12 de maio de 2025
Resposta da Bensons For Beds - Torquay Riviera Way
Thank you so much for your kind words! Our team takes great pride in providing knowledgeable and helpful service to our customers. It means the world to us that we were able to meet your needs. We look forward to serving you again in the future!
In Bensons Torquay Jake listened
In Bensons Torquay Jake listened, very important! He advised me on the appropriate mattress for my needs. Very polite and professional.
9 de maio de 2025
Resposta da Bensons For Beds - Torquay Riviera Way
Thank you for the kind words! It's our top priority to listen to our customers and provide them with the best advice possible. We are glad we could help you find the perfect mattress and provide a professional experience. Come back anytime!
Really helpful staff
Really helpful staff. George showed us the different options of headboards available for our chosen bed and we were able to make our choice much more easily.
7 de maio de 2025
Resposta da Bensons For Beds - Torquay Riviera Way
Thank you so much for highlighting our helpful staff, especially George! We're glad to hear that our variety of headboard options made your decision easier. We appreciate your business and hope to see you again soon.
Sleep well,
Team Bensons💜
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