Service in shop was excellent but once order done have been bombarded by text and email telling me they are building or putting final touches to my purchase when it was a bed frame off the shop floor... Ver mais
Localização
Alterar localização8 Rannoch Road, Birkenshaw, G71 5PR Uddingston, Glasgow, GB
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Leia as opiniões dos outros
We went to the Uddingston branch and received excellent service from Lynn when we purchased our new bed. No pressure selling at all, just friendly and helpful advice. She explained the differences b... Ver mais
A empresa respondeu
Sandra, the store salesperson was so helpful. She assessed our requirements and then indicated the relevant mattresses that would meet our needs. We never felt rushed or harassed at any point. Deli... Ver mais
A empresa respondeu
Our experience was made really special with Linda from the Uddingston Branch, put my wife on a bed machine to see what mattress was most comfortable for her and showed us the range from her results... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Uddingston650
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
8 Rannoch Road, Birkenshaw, G71 5PR, Uddingston, Glasgow, Reino Unido
- 1698801979
4,7
Excelente
509 opiniões
Pede aos clientes que escrevam opiniões
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Resposta da Bensons For Beds - Uddingston650
We're happy to hear that your experience was positive. Thank you for your positive feedback!
Great
The team arrived earlier than expected and built my bed with care.
19 de agosto de 2025
Opinião espontânea
Resposta da Bensons For Beds - Uddingston650
Thank you for being our customer and leaving us a wonderful 5-star review. Take care, Megan at Customer Care
Very welcoming,lots of advice and…
Very welcoming,lots of advice and guidance.Linda the salesperson was very friendly and patient and enjoyed her company and laughs while we took our time trying to decide what we really wanted .
21 de agosto de 2025
Resposta da Bensons For Beds - Uddingston650
We're glad you enjoyed your experience. It's great to hear that you felt welcomed and received helpful guidance. We appreciate your kind words and thank you for taking the time to share your feedback. Thank you, Megan at Customer Care
Staff were very helpful and…
Staff were very helpful and knowledgeable of the products on sale
20 de agosto de 2025
Resposta da Bensons For Beds - Uddingston650
We appreciate your positive feedback! Our team is happy to hear that you found our staff helpful and knowledgeable. We hope to see you again soon, Megan at Customer Care
We wr dealt with a lovely bubbly lady…
We wr dealt with a lovely bubbly lady called Sandra while in the Uddinston store.
She was extremely pleasant professional and knowledgeable and from going in for just a look ended up buying but that was based on our experience from Sandra.
13 de agosto de 2025
Resposta da Bensons For Beds - Uddingston650
We're happy to hear about the wonderful experience you had in our store. It's great to know that her professionalism and knowledge led to a positive outcome. Thank you for sharing your feedback with us, Megan at Customer Care
Excellent service from Sandra in the…
Excellent service from Sandra in the Uddingston store, she helped us find exactly what we were looking for and wasn’t pushy at all like some shops.
Really pleased with the bed too, even comes with a screw driver and extension lead!
12 de agosto de 2025
Resposta da Bensons For Beds - Uddingston650
We appreciate you taking the time to share your positive experience at our Uddingston store Dawn. We're happy to hear that our team member provided excellent service and helped you find the perfect bed without any pressure. We hope you sleep well, Megan at Customer Care
From entering the shop I was greeted…
From entering the shop I was greeted warmly. Given time to look around and when I asked the sales associate Lynn questions about a bed she was very knowledgeable and this was very reassuring. I was then supported to purchase the bed and delivery dates organised.
The delivery service kept in contact and dropped off with care.
12 de agosto de 2025
Resposta da Bensons For Beds - Uddingston650
We appreciate your positive feedback! We're happy to hear that you felt welcomed and supported during your purchase, and that the delivery was handled with care. Thank you for sharing your experience!
Resposta da Bensons For Beds - Uddingston650
We appreciate you noting our friendly and helpful staff! We are pleased that you had a positive experience with our team. Thank you so much for leaving this review for us Bernard, Megan at Customer Care
Resposta da Bensons For Beds - Uddingston650
Thank you for your kind words! We strive to provide exceptional service with a smile. We appreciate your support and hope to see you again soon, Megan at Customer Care
Great store and very helpful staff
Great store and very helpful staff, we were greeted by a lovely lady Linda who was so helpful and knowledgeable, nothing was a problem! 1st shop we went into and never had to go anywhere else. Very quick delivery time which is great!
2 de agosto de 2025
Opinião espontânea
Resposta da Bensons For Beds - Uddingston650
Thank you so much for your kind words! It's our goal to provide exceptional service and we're thrilled to hear that Linda was able to assist you. We're glad you had a great experience and we look forward to seeing you again!
your sales ladyJean was fabulous at…
your sales ladyJean was fabulous at with her time and care at showing us what we wanted and needed. nothing was a problem when we tried out mattresses and kept changing our mind which one was best.
her knowledge on everthing was a major help to us in deciding what was best for us.
thanks to Jean
1 de agosto de 2025
Resposta da Bensons For Beds - Uddingston650
Thank you for your kind words about Jean! We are so glad to hear that she provided excellent customer service and helped you find the perfect mattress. We value our knowledgeable and dedicated team members and we are happy to hear that Jean went above and beyond to assist you. Thank you for choosing our business, Megan at Customer Care
Good selection of beds on offer.
29 de julho de 2025
Resposta da Bensons For Beds - Uddingston650
We're glad you found a good selection of beds. Thank you for your feedback; we appreciate it!
Take care,
Megan at Customer Care.
Very helpful and unobtrusive staff
8 de julho de 2025
Resposta da Bensons For Beds - Uddingston650
We are so happy to hear that our staff was able to assist you in a non-intrusive manner! We pride ourselves on providing attentive and efficient service to all of our customers. Thank you for the positive review, Megan at Customer Care
Resposta da Bensons For Beds - Uddingston650
Thank you for your feedback. The policy regarding the VAT refund process is issued by the Government and is therefore beyond our control. We will certainly share your review internally to investigate how we can implement any necessary improvements.
Thank you, Megan at Customer Care
Resposta da Bensons For Beds - Uddingston650
Thank you for your positive feedback! We are thrilled to hear that our assistant was able to provide helpful service. We will make sure to pass this along to our team. Thank you for your review, Megan at Customer Care
Friendly and helpful staff
24 de junho de 2025
Resposta da Bensons For Beds - Uddingston650
We appreciate your kind words Paula! Our team is happy to provide helpful service and will always look after you. We look forward to your next visit with us, Megan at Customer Care
Perfect selection of beds.
20 de junho de 2025
Opinião espontânea
Resposta da Bensons For Beds - Uddingston650
We are happy to hear that you found the perfect selection of beds! Thank you for your positive feedback; it means a lot to us. Megan at Customer Care
Helpful friendly staff good product…
Helpful friendly staff good product knowledge
19 de junho de 2025
Resposta da Bensons For Beds - Uddingston650
We appreciate your feedback! Our team values providing excellent service and expertise. We're glad you had a positive experience.
Take care, Megan at Customer Care
If I could rate it zero I would
If I could rate it zero I would. Their 40 night guarantee doesn’t exist, we have been trying for several months now to exchange our mattress as it’s very uncomfortable and we are getting no where. Their customer service is like talking to a robot and they have been an absolute nightmare to deal with. Do yourself a favour and avoid these cowboys, shouldn’t be allowed to false advertise and get away with it.
17 de junho de 2025
Opinião espontânea
Resposta da Bensons For Beds - Uddingston650
We regret that the mattress exchange process has been difficult and that you're not satisfied with our service Kenny. As there are no order details attached, please contact us directly so we can resolve this for you: https://www.bensonsforbeds.co.uk/contact-us/
Thank you
Was served by Lynn who was so…
Was served by Lynn who was so professional and knowledgeable with no pressure to buy she helped me choose a bed and was very patient.
13 de junho de 2025
Resposta da Bensons For Beds - Uddingston650
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received during your bed selection. Thanks for your feedback, Megan at Customer Care
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