Joe in the shop was very helpful and knowledgeable. He listened and understood our requirements so was able to guide us to an excellent solution. The delivery team were also very helpful and went t... Ver mais
A empresa respondeu
Unit 6a Wellington Retail Park, Hambledon Road, PO7 7FG Waterlooville, Hampshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Joe in the shop was very helpful and knowledgeable. He listened and understood our requirements so was able to guide us to an excellent solution. The delivery team were also very helpful and went t... Ver mais
A empresa respondeu
We can only review so far the experience we had in the shop with Andy who was very patient and nice to explain everything and made it easier to choose the right bed
Decided to update our old mattress as we're both experiencing back ache and the old onwas over 13 years old. We spent more than intended on a proper authapedic/NHS approved mattress although we did g... Ver mais
A empresa respondeu
Given a shorter time slot for the delivery the day before, and it did arrive during the 2 hours. The men were polite and cheerful, and bed delivered with no hassle. However, after they left I realis... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 6a Wellington Retail Park, Hambledon Road, PO7 7FG, Waterlooville, Hampshire, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Efficient and friendly staff. Very helpful and knowledgeable about product.
I found their product knowledge very helpful and nothing was to much trouble, I was very happy with the whole experience
The knowledge and helpfulness of the sales assistant, Caitlan, welcoming me then left me alone until i asked help
Very helpful, gave us plenty of time to make a choice and didn't try to push us into something we didn't want. Explained the various options and types of base/mattress.
Great service and a quality product. Really useful buying advice.
Good experience buying a bed in Waterlooville store. Helpful customer service. Still waiting for the bed to arrive as a 4 week wait so can’t comment on delivery as of yet. Fingers crossed all is ok.
I already knew which bed and mattress I wanted as I looked online so the process of buying it was simple, nice friendly staff, not pushy at all, just helpful.
The man who helped us was really nice and friendly. Andy from the waterlooville branch was very helpful.
not being harassed being able to take our own time
The lady who served us was extremely. helpful and pleasant and showd us several options before we chose the bed we wanted
Helpful attention from the assistant. No pressure salesmanship.
The staff is store(Andrew) very knowledgeable and not pushy, but really good advisor.
Charlie has sold the family beds before so we were thrilled to see him in our local branch. My only complaint is that the website advised approx 5 weeks for delivery but my confirmation says its 8!
Recently purchased the Slumberland Ultimate wool mattress in a medium.
After making 2 very costly mistakes ordering matresses far too firm for me (my own silly fault), Bensons exchanged my matresses TWICE under the guarantee with no hassle whatsoever. I'm so pleased to say, i have finally found comfort! This feels like a dream to sleep on. It's well made, super comfortable and so supportive for my back as I'm a back sleeper. The wool topping keeps me so cool & temperature regulated, I don't find myself stripping off in the night to cool down anymore! And for the first time in 15 years... I do not need a thick foam topper over the top of my mattress! I hope it lasts many years ahead, as I now actually look forward to bed times! Delivery smooth & courteous ( as all 3 have been). Massive thanks to Andy from the Waterlooville branch for finally making my sleeps so happy!!!! 😀
Lovely customer service, I was in the shop and out in 20 min with exactly the purchase I went in to buy
The sales assistant was extremely knowledgeable and provide us with good information in an easy digestible way
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