Excellent from start to finish. Constructive help in the show room polite helpful informative but not overbearing . Delivery guys were fantastic . Quick efficient , polite respectful. Really pleased... Ver mais
Localização
Alterar localizaçãoUnit 9 Robin Retail Park, WN5 0UH Wigan, Greater Manchester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The sales assistant was friendly and very helpful. She had a lot of knowledge that supported our decision on which mattress to buy. Much appreciated
A empresa respondeu
Delighted with my purchase, my new bed looks great and is so comfortable. Delivery was quick and very smooth. The delivery driver Vitalisus and driver assistant Ben assembled the bed really quickly ,... Ver mais
A empresa respondeu
The store is full of beds and mattresses obviously but trying to find the one that’s for you isn’t easy. Enter a member of staff called Carol whose information and help were invaluable and she took th... Ver mais
Informações sobre a empresa
Sobre Bensons For Beds - Wigan21
Escrito pela empresa
Informações de contacto
Unit 9 Robin Retail Park, WN5 0UH, Wigan, Greater Manchester, Reino Unido
- 1942218800
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
No problems at all friendly staff and…
No problems at all friendly staff and no pressure selling
Tony was an absolute star
Tony was an absolute star, kind, knowledgeable and super understanding. Listened to me and took me step by step through everything. He is an asset to your company.
Super
Tony was very friendly, clear and helpful. Didn’t rush us…thank you Tony for your help and advice 😊👍🏻 my daughter is super excited about her new bed and thought you were very funny 😄
The lady in the shop was the same lady…
The lady in the shop was the same lady who sold us our first bed she was very helpful
Absolute garbage mattress
Absolute garbage mattress, 25mths old sagging and dipping, supposed to be orthocomfort , rubbish, shaped like a banana, high at the headboard , high at the feet end and dips in the middle causing discomfort to my accident damaged back, Bensons sent an inspector out who could see the issue and agreed with me but he says it is within the manufacturer wear guidelines for its 25mth age, absolute ridiculous, taking it to the tip, the mattress isn't fit for purpose, a good mattress should last 6-8 years, this is 25mths old, i would dread to think what it would be like in another 6 months never mind 6 years, Bensons phoned today saying the case is now closed after receiving the report , i also have a 5 year guarantee and guess what normal wear and tear after 25mths isnt covered what a suprise.
This is my honest review of my experience and i have not been influenced by any other unhappy customer or any other review. Won't be shopping in there in the future.
Very helpful
Communication excellent
Communication excellent. Delivery personnel very well mannered and friendly. Very happy.
Good service
Good service, no waiting to be served, sales person very informative and also listened.
First store I’d visited and bought from there, good discounts.
Fabulous customer service
Debbie at the Wigan store was so patient, helpful and knowledgeable.
Peter very knowledgeable and there was…
Peter very knowledgeable and there was no rush to choose.
Didn't wait for packaging
The package was delivered to our upstairs bedroom and I started to undo the cardboard and asked the delivery man who was taking a photo of the box if he should wait for me to check the sofa bed before he left and he said no and left me to it, now we are left with 2 big cardboard boxes to get rid of and after reading the delivery charter this packaging should have been taken away had the men waited while I unpacked and checked the item and offered to take it, not good service considering we had paid 39 pounds for delivery, we will now have to make a journey to a tip
Excellent
Was shown all range of things I am happy with the price and everything was smoothly done no stress
Very friendly and helpful staff
Benson For Beds
Lovely store to casually walk around in. Information clearly displayed on items. Friendly helpful staff. Looking at beds but came away with a lovely set of drawers.
The lady who helped us with our…
The lady who helped us with our purchase was very knowledgeable about the product. She explained everything about the delivery clearly and was polite and courteous.
Non pressure service
Got advice as we had an idea what we wanted. Not pressured or followed around the shop. Ian was very helpful and explained the difference between the mattresses. He was available for questions but let us have the time to try the different beds.
Knowledgeable friendly staff
Knowledgeable friendly staff, great choice of products
No hassle
No hassle. We liked being able to try out the beds without being harassed but someone was on hand for any questions we needed to ask.
Excellent
Received relevant information about the product. Delivery sorted according to our convenience.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







