Great service - staff at Clifton Moor York were brilliant. My current mattress was like a concrete block and I had a very specific set of requirements so I didn’t make a mistake again. Short of hav... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ York, North Yorkshire, GB
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Leia as opiniões dos outros
Bensons fulfilled everything they said they would. Furniture arrived undamaged (delivery chaps were lovely!), assembly was easy even for idiots like me. The only thing I didn’t like was Bensons deli... Ver mais
A empresa respondeu
Really good experience in store at York but unfortunately they couldn't match your online price so I had to order online. From start to finish all was good, frequent updates and friendly staff. I just... Ver mais
Bensons provided an excellent service👍. When entering the store we were acknowledged by Phil who advised us to look round and try any of the mattresses and he would be available to answer any quest... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - York553
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ, York, North Yorkshire, Reino Unido
- 1904693123
4,8
Excelente
621 opiniões
Pede aos clientes que escrevam opiniões
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Great experiance and very straightforward purchase process by
We had no idea how to begin in looking for a new bed and mattress but the member of staff (James) that tended to us was really knowledgeable and helpful.
15 de novembro de 2025
Resposta da Bensons For Beds - York553
We're happy to hear that the team member was so helpful as you looked for a new bed and mattress. We appreciate you taking the time to leave us this feedback,
Megan at Customer Care
Resposta da Bensons For Beds - York553
We're happy to hear that our team was friendly and efficient, and that we kept you informed of our arrival time. Thank you for your positive feedback,
Megan at Customer Care!
Resposta da Bensons For Beds - York553
We’re so pleased to hear you received great service and found our team helpful and friendly.
Thank you for your positive review 💜
Lauryn at Customer Care
Resposta da Bensons For Beds - York553
We're glad you found our advice helpful and appreciated our approach. Thank you for your positive feedback,
Megan
Customer Care Team
bed arrived on time
bed arrived on time, delivery was fast and bed set up with no problems. A good job.
2 de agosto de 2025
Resposta da Bensons For Beds - York553
We're happy the bed arrived on time, the delivery was fast, and the setup was problem-free. Thanks again for your support—it means a lot!
Megan at Customer Care
Resposta da Bensons For Beds - York553
We are happy to hear that you found our team friendly and knowledgeable. Thank you for your positive feedback,
Megan at Customer Care
Help without fuss or pressure
The assistant was straightforward and helpful. Took her time and left us to decide without pressure
31 de outubro de 2025
Resposta da Bensons For Beds - York553
We appreciate you sharing your experience! We're happy to hear that our assistant was helpful and gave you time to decide without pressure.
Thanks again for your support — we truly appreciate it!
Megan at Customer Care
I’m in love with my bed
I had tried this mattress out in the shop before purchasing it online quick delivery the guys who delivered it were very nice
I have had this mattress now for approximately 6 months and I can’t wait to go to bed on a night as it is just sooo comfortable and I now sleep like a log instead of tossing and turning
I have no hesitation in recommending Bensons for Beds excellent customer service
15 de abril de 2025
Resposta da Bensons For Beds - York553
We appreciate you sharing your experience. We're happy to hear that you are sleeping soundly on your new mattress and that our delivery team was helpful. Thank you for recommending us,
Megan
Customer Care Team
Great service in store at Clifton Moor…
Great service in store at Clifton Moor - no pressure selling and staff went out of their way to help us find a bed in our price range. Finance plan set up and delivery date arranged in store. Delivery team were fabulous navigating a narrow hallway to get a Superking bed upstairs and assembled. Bed is an absolute dream - thank you so much Benson Beds !!!
23 de outubro de 2025
Resposta da Bensons For Beds - York553
We're happy to hear about the great service you received at Clifton Moor! It's great to know our staff helped you find a bed within your budget and that the delivery team were fabulous. Thank you for your positive feedback,
Megan at Customer Care
Resposta da Bensons For Beds - York553
We appreciate your positive feedback on our salesperson's service and pricing. We are so glad you had a great experience with us!
Hope to see you again in the future,
Megan at Customer Care
Benson are a pleasure to deal with
It was a pleasure shopping with Bensons. Staff were very knowledgeable and not pushy at all. We were kept upto date with delivery time and the guys who delivered our mattress were extremely careful, on time and polite.
The mattress is brilliant, just what we needed.
23 de outubro de 2025
Resposta da Bensons For Beds - York553
We're happy you had a great shopping experience with us. It's great to know our staff were knowledgeable and not pushy, and that delivery was on time and careful. We appreciate your feedback on the mattress! – Lauryn at Customer Care 💜
Extremely good selection of products.
Extremely good selection of products.
I was politely approached by a member of staff who I told I was happy to look on my own, so having pointed out the desk area if I needed help, left me in peace to prod, poke and lie on whatever I wanted.
When I found what I wanted the transaction was quick and easy and pleasant. Great service from someone who is extremely good at her job.
20 de outubro de 2025
Resposta da Bensons For Beds - York553
We're happy to hear that you found a great selection of products and were able to browse comfortably. It's great to know that the transaction was quick and easy. Thank you for your positive feedback. Thank you for your review – Lauryn at Customer Care 💜
Great customer service
Great customer service , very knowledgable and not pushy
19 de outubro de 2025
Resposta da Bensons For Beds - York553
We appreciate your feedback! We're so glad you received great, knowledgeable, and pressure-free customer service.
Thank you for your review – Lauryn at Customer Care 💜
Very helpful assistant.
15 de outubro de 2025
Resposta da Bensons For Beds - York553
Love to hear that Mrs Bridge! Our team really appreciate your review—thanks for the kind words! Megan at Customer Care 😊
Very helpful staff
Very helpful staff - checked previous order history so that we knew we were ordering the correct mattress.
15 de outubro de 2025
Resposta da Bensons For Beds - York553
We're so glad our staff could help you order the correct mattress by checking your order history! Thank you for your positive feedback; we appreciate it!
Megan at Customer Care
Wonderful service
Wonderful service. My order went smoothly and I was kept informed about my delivery. Delivery arrived on time and was assembled in no time by two very pleasant men. Thank you and I will certainly be using you again.
11 de outubro de 2025
Resposta da Bensons For Beds - York553
We appreciate you sharing your wonderful experience! We're glad your order went smoothly, the delivery was on time, and the assembly was quick. Thank you for your feedback; we look forward to serving you again.
Megan at Customer Care
Very helpful and informative
Very helpful and informative , with buying our new bed
13 de outubro de 2025
Resposta da Bensons For Beds - York553
Thanks so much! We're glad you found our team helpful and informative—just what you need when choosing the perfect bed. Enjoy your new purchase, Megan at Customer Care!😊
She new her products and looked after…
She new her products and looked after us well
15 de outubro de 2025
Resposta da Bensons For Beds - York553
We're glad you enjoyed your experience and that our team member took great care of you. Thank you for your positive feedback. – Lauryn at Customer Care 💜
Double Bed Purchase
An excellent and flawless service provided by James, with his guidance we were able to find the perfect combination frame/mattress for our new double bed. Our thanks go to him and everyone else at the York Store for their high professionalism .We felt welcome and supported as soon as we stepped in.
30 de setembro de 2025
Resposta da Bensons For Beds - York553
Huge thanks for the kind words! James and the York team are thrilled to hear you felt right at home—and found your perfect bed match. Here’s to many cosy nights ahead! 🛏️Megan at Customer Care👏
Great in store service
Great in store service. Really knowledgeable team particularly Phil who was diligent, supportive and answered all our questions. His support helped us purchase the right bed.
7 de outubro de 2025
Resposta da Bensons For Beds - York553
Thank you for your kind words! We’re delighted Phil provided diligent and knowledgeable support to help you find the perfect bed. We’ll be sure to pass on your thanks!
Kind regards,
Megan
The Bensons for Beds Care Team
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