Great service - staff at Clifton Moor York were brilliant. My current mattress was like a concrete block and I had a very specific set of requirements so I didn’t make a mistake again. Short of hav... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ York, North Yorkshire, GB
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Leia as opiniões dos outros
Bensons fulfilled everything they said they would. Furniture arrived undamaged (delivery chaps were lovely!), assembly was easy even for idiots like me. The only thing I didn’t like was Bensons deli... Ver mais
A empresa respondeu
Really good experience in store at York but unfortunately they couldn't match your online price so I had to order online. From start to finish all was good, frequent updates and friendly staff. I just... Ver mais
Bensons provided an excellent service👍. When entering the store we were acknowledged by Phil who advised us to look round and try any of the mattresses and he would be available to answer any quest... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - York553
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ, York, North Yorkshire, Reino Unido
- 1904693123
4,8
Excelente
617 opiniões
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Bensons fulfilled everything they said…
Bensons fulfilled everything they said they would. Furniture arrived undamaged (delivery chaps were lovely!), assembly was easy even for idiots like me.
The only thing I didn’t like was Bensons delivery pricing which seems batty. I ordered 1x king size bed and 2x bedside units and the cheapest option was 3 separate deliveries rather than 1 delivery.
30 de julho de 2026
Resposta da Bensons For Beds - York553
We're so pleased to hear that your furniture arrived safely and that assembly was straightforward. We appreciate your feedback regarding our delivery pricing structure and understand your concerns about the separate deliveries. We're always looking for ways to improve our services.
Thank you for your review - Lauryn at Customer Care
Resposta da Bensons For Beds - York553
Thank you so much for the positive review! We take pride in providing a wide selection of beds and mattresses to meet our customers' needs. It was a pleasure serving you and we hope to see you again in the future.
Bensons provided an excellent service👍
Bensons provided an excellent service👍. When entering the store we were acknowledged by Phil who advised us to look round and try any of the mattresses and he would be available to answer any questions - great no pushy salesmen. We decided on one particular mattress and Phil was available to answer questions at this point and the purchase was completed.
The delivery date was agreed and a promise of been kept informed was given. This promise was kept to the letter. Delivery was excellent. We live in an awkward cottage and the two delivery men made light work of difficult access and dodgy bends.
The whole experience was first rate.
3 de agosto de 2026
Resposta da Bensons For Beds - York553
We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided such helpful, non-pressured assistance in-store and that the delivery was excellent, even with difficult access. We appreciate your kind words!
Team Bensons
From discussing our mattress…
From discussing our mattress requirements with James(the sales person, who was exceptional) to the actual delivery, we have been kept informed at every stage. From welcome messages to being informed our mattress was being made, to a few days before informing of us of the 2 hour delivery slot . That day we were reminded that the mattress was on its way. The two gentlemen who delivered the mattress took the old mattress and unpacked and left our mattress on the frame. Really impressed with the service and would highly recommend. And of course the mattress is great!!
3 de agosto de 2026
Resposta da Bensons For Beds - York553
We're so pleased to hear about your excellent experience, from discussing your mattress requirements to the delivery! It's wonderful that our team kept you informed at every stage and that the delivery was so efficient. We're especially glad you're impressed with the service and love your new mattress!
Team Bensons
So helpful
Bensons were so helpful in assisting us in selecting the bed we wanted. We went in with an idea of wat we needed and they were very quick to advise us. We got a good price and great value for money. Delivery was easy to arrange and didn't take long to come through.
13 de julho de 2026
Opinião espontânea
Resposta da Bensons For Beds - York553
Thank you for your wonderful review! We're delighted to hear that our team was so helpful in assisting you to select the perfect bed. It's great to know you found a good price and excellent value, and that arranging delivery was easy and quick. We hope you enjoy your new bed!
Team Bensons
Resposta da Bensons For Beds - York553
We are so happy to hear that our delivery service was efficient and fast for you. We truly appreciate your positive feedback!
Team Bensons
Just a shame the turn around isn't…
Just a shame the turn around isn't quicker. But apart from that Lilly was super helpful and honest.
29 de julho de 2026
Resposta da Bensons For Beds - York553
We appreciate your feedback and are glad to hear about your positive experience with our team member. We are always working to improve our turnaround times for everyone.
Team Bensons
Excellent staff-Very helpful staff at…
Excellent staff-Very helpful staff at store at Clifton Moor with very good advice. Delivered on time by excellent staff .Helpful tracker!
24 de julho de 2026
Resposta da Bensons For Beds - York553
We're so pleased to hear that our staff at Clifton Moor were very helpful and provided excellent advice. It's wonderful that your delivery was on time with excellent staff and that you found the tracker helpful.
I highly recommend Bensons for beds…
I highly recommend Bensons for beds especially Benson for beds Stirling Felt really welcomed staff are really kind caring respectful helpful and welcoming i got as much time as I wanted to get the bed I wanted. The shop is really clean good verity of beds units drawers mattress pillows and they are amazing
22 de julho de 2026
Resposta da Bensons For Beds - York553
We're so pleased to hear you had such a positive experience at our Stirling store! It's wonderful that our staff made you feel welcomed and were kind, caring, respectful, and helpful. We're glad you had ample time to choose your perfect bed and that you appreciated the clean shop and great variety. We appreciate your recommendation!
Team Bensons
Excellent customer service
We haven’t received our purchase yet from our latest order but the customer service we received in store was excellent. We have purchased from Bensons before and have been extremely pleased with everything we have bought - beds, wardrobes and chests of drawers.
18 de julho de 2026
Resposta da Bensons For Beds - York553
We're so pleased to hear about your excellent in-store customer service and your continued satisfaction with our products. We appreciate your loyalty and are glad you've been happy with your previous purchases.
Thank you for your positive review - Lauryn at Customer Care 💜
Helpful professional advice and…
Helpful professional advice and efficient service.
6 de julho de 2026
Resposta da Bensons For Beds - York553
We are so pleased you found our advice professional and our service efficient. We truly appreciate your kind words and positive feedback!
Team Bensons
Delivery team were efficient,polite and…
Delivery team were efficient,polite and professional
17 de julho de 2026
Opinião espontânea
Resposta da Bensons For Beds - York553
We're so pleased you found our delivery team efficient, polite, and professional. Thank you for your kind words and positive feedback!
Team Bensons
Highly recommended …
Extremely helpful and explained everything and answered all my questions, very pleased with my experience with you
15 de julho de 2026
Resposta da Bensons For Beds - York553
We're so pleased to hear that everything was explained clearly and all your questions were answered, leading to such a positive experience. Thank you for your kind feedback!
Team Bensons
Excellent experience.
Helpful show room sales man when choosing and ordering.Delivered on time by polite proffessional men.the matteress is comfortable and of high standard, looks well made ,fingers crossed it will stay comfortable for many years.carries a 10 year guarantee.
11 de julho de 2026
Resposta da Bensons For Beds - York553
We're so pleased to hear you had such a positive experience with our showroom team and that your delivery was handled by polite professionals. It's wonderful that your new mattress is comfortable and well-made, and we hope it provides many years of comfort!
sevice of the girl she new what we was…
sevice of the girl she new what we was asking for and she was very knowledable
10 de julho de 2026
Resposta da Bensons For Beds - York553
We're so pleased our team member was knowledgeable and understood your needs. Thank you for your kind feedback!
Team Bensons
Excellent work from the lads greet bed…
Excellent work from the lads greet bed thank you
2 de julho de 2026
Resposta da Bensons For Beds - York553
We're so pleased to hear you're happy with the excellent work from our team and your new bed. Thank you for your kind words!
Efficient delivery.
The delivery by Colin and Reece was efficient, professional and speedy.
The only improvement would be to put the base assembly instructions on the base rather than on the mattress.
2 de julho de 2026
Resposta da Bensons For Beds - York553
We're thrilled to hear that the delivery was efficient, professional, and speedy! We also appreciate your valuable feedback regarding the placement of the assembly instructions. We'll certainly pass this on to our team for consideration.
Great service
Helpful at the point of sale and excellent delivery service!
3 de julho de 2026
Opinião espontânea
Resposta da Bensons For Beds - York553
We're so pleased you found our sales assistance helpful and our delivery service excellent. Thank you for sharing your positive experience!
Team Bensons
Very helpful and friendly staff
3 de julho de 2026
Resposta da Bensons For Beds - York553
We are so pleased to hear that our team was helpful and friendly during your visit. Thank you for your kind feedback!
Team Bensons
friendly and helpful service
2 de julho de 2026
Resposta da Bensons For Beds - York553
Thank you for your kind words! We are delighted to know you found our team friendly and helpful. We truly appreciate your feedback!
Team Bensons
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