very very helpfull very quick in sorting my problem out. would recomend the company to anyone and will be using their service again in the near future many thanks for your assistance
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Leia as opiniões dos outros
Called to order items over the phone,the Technical Department - Chris & Sales Department - Tracy were both extremely helpful in helping a novice get the right items (Chris) and then deal with payment... Ver mais
Stock showing as available next day. Email sent after order processed with tiny print stating stock not available. Happy to take money instantly, have to wait days to get money back. In this da... Ver mais
A empresa respondeu
They are like the Amazon of the plumbing supplies world, but unlike Amazon, BES has quality control. I've bought loads from here, and I've never had anything that wasn't well-made and fit for purpose.... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de materiais para canalização
- Fornecedor de equipamento para perfuração
- Loja de hardware
- Loja de roupas de segurança e de trabalho
- Fornecedor de equipamento de segurança
- Loja de ferragens
Escrito pela empresa
NEXT DAY DELIVERY.CARRIAGE PAID ON ORDERS OVER £50 - over 15,000 products. BES - We've got it!
Informações de contacto
Junction 6 Industrial Park, B6 7JJ, Birmingham, Reino Unido
- 0800 80 10 90
- sales@bes.ltd.uk
- www.bes.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great company
Order placed in the late afternoon and delivered late morning next day. Fantastic! Great communication and very competitive prices.
Competitive and fast delivery
Competitive and fast delivery
Fantastic customer service as always
Fantastic customer service as always
5 star reviews
Tracey is absolutely very nice and helpful as always
Thanks
Rang BES with a query today
Rang BES with a query today, trying to source a product i purchased from them in 2019. I spoke to Tracy who was extremely helpful and very pleasant to talk to.
Unfortunately the product is now discontinued, and i was unable to view previous orders that far back. If i could have, or the product was still available, the review would be 5 stars.
But, nonetheless, Tracy was excellent in trying to resolve my query
Fantastic service
Fantastic service - I ordered at 5.30pm for a before 10.30 delivery and it was all delivered ahead of schedule. Would highly recommend.
Inquired about a press gun .
Inquired about a press gun .
Ordered a press gun .
Paid online.
Received a press gun ,next day .
Faultless.
I have spoken to Beth on more than one…
I have spoken to Beth on more than one occasion and never fails to impress no issue is never to much trouble and will go above and beyond every time.
A true asset to the team.
Keep it up girl!
Excellent Telephone sales
I had trouble confirming if material's. I needed was in stock on line so gave them a call , Excellent phone manner and very knowledgeable and helpful . With this experience I will phone in future to place an order rather than use web site I prefer to talk to a female voice than use a key board any day !
First time buyer
Good prices on the whole good customer care from tracey had an issue with the accounts department calling me that could have been sorted quicker and possibly delayed my delivery but got sorted later , will now see when the goods arrive, how long it takes and if everything is in order
Immediate stock and delivery times…
Immediate stock and delivery times which are accurate. Nearly always next day delivery.
Unbelievable service
Unbelievable service. It was online order in the afternoon and the part was there the next day early morning.
Very fast delivery ordered Sunday…
Very fast delivery ordered Sunday delivery Monday
still not received our delivery
still not received our delivery , poor service

Resposta da bes.co.uk
Great customer service from BES.
Great customer service from BES.
I had an issue with changing the delivery address with a resent order i placed online, one quick email later and Bethan had sorted the problem.
Fantastic service, thank you.
Many Thanks Beth!
Many thanks Beth for all your help with retrieving invoices for our accounts department.
We can always rely on Beth for help with any queries regarding invoices.
Needed a secondary meter for a rented…
Needed a secondary meter for a rented property, enough detail on bes. website to choose the correct one, plus any ancillaries required, this alone told me they new there business, highly recommend.
Replacement Gas Meter
I needed a replacement gas meter but I was unsure of the type I required . I rang and spoke to Terry in the technical department. I have to say the service I received was second to none . His knowledge and advice made the whole process very easy. I did comment to him at the time , that it was a pleasure to chat with him.
Also when I went to place the order I spoke to a lady called Tracy and she was just the same. Extremely helpful, friendly and a pleasure to chat to.
Both are clearly great ambassadors for this company. I will definitely be ordering again in the future.
A great shopping experience
A great shopping experience. The website was being updated and my order couldn't be completed so I called the order line and my call was taken by Tracy. It was a pleasure to speak with someone so friendly, personable and efficient. You can't beat human interaction. She is a credit to the company.
Always used as I find that their prices…
Always used as I find that their prices are very competitive
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