bestbuy-officechairs Opiniões 

442
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very positive experience. Bought a business chair. Arrived pre built within 24 hours. But there was a small manufacturer defect. When I reported that BestBuy were all over it immediately; got the man... Ver mais

Classificada 2 em 5 estrelas

This firm advertise chairs as "leather" or "leather facing" when in fact the chairs are actually synthetic, faux leather. I nearly bought one, but only realised this when I contacted them to clarify.... Ver mais

Classificada 5 em 5 estrelas

Our needs were fully understood, and the process of choosing the right chairs was simple and streamlined. They arrived in perfect condition, and we’re very pleased with their quality and comfort.

A empresa respondeu

Classificada 5 em 5 estrelas

Searching for new office chairs - these looked the part so ordered one - brilliant fast delivery (Less than 24hours from order to delivery - despite Covid and bad weather!) - Flat packed with some sel... Ver mais


Informações sobre a empresa

  1. Loja de mobiliário de escritório
  2. também em
  3. Fornecedor de material para escritório
  4. Loja de materiais para escritório
  5. Renovação de escritórios

Sobre bestbuy-officechairs

Escrito pela empresa

Best Buy – Office Chairs is a family run business and the UK’s number 1 office chairs website with thousands of chairs at unbeatable prices! With over 20 years experience in the office furniture industry, our team of expert sales staff are on hand to offer friendly, professional advice, ensuring you find the most suitable office chair, at the best possible price. On Sale Visit Our website Best selling chairs Best selling furniture range

Escrito pela empresa

Free Next Day Delivery!

Over 50000 Products in stock!

Massive choice of office chairs and office furniture.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

442 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(442)

9 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ergo Mesh Manager's Chairs

I have just taken delivery of two Ergo Mesh Manager's 24hr Chairs for my home office, to replace my ageing ones, where I run a small IT Support company. It took less than an hour to construct them from a flatpack and all wen together well. They are beautifully made, confortable and sturdy to use. They were reduced in the BestBuy Wintwer sale and will no doubt last a very long time.

Thank you BestBuy just need a couple of new cabinets to match

19 de novembro de 2024
Opinião espontânea
logótipo da bestbuy-officechairs

Resposta da bestbuy-officechairs

Hi Brian

Thank you for the review, just drop us an email on what cabinets you need and i will have a look and advise.

Thank you

Bestbuy-officechairs

Classificada 5 em 5 estrelas

We accidentally ordered the wrong item

We accidentally ordered the wrong chairs which were assembled by a 3rd party before we realised. The team were extremely helpful and obtained arms for the chairs at no extra cost to which we are extremely grateful.

16 de outubro de 2024
logótipo da bestbuy-officechairs

Resposta da bestbuy-officechairs

Hi Selena

Thank you for the review, We are happy we managed to get this one sorted for you mistakes happen its how they are sorted that people remember.

Thank you

Bestbuy-officechairs

Classificada 5 em 5 estrelas

Brilliant customer service

When I bought this Visitor chair, there was a fault with the chair back. I emailed the company and received the new part just 2 days later.
The chair is very good quality, comfortable, much better than I dared hope because the price was reasonable. It looks lovely in my sitting room and I am considering purchasing another. I will definitely be recommending this company to my family and friends.

11 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Such an excellent and very very comfortable chair.

I recently needed to buy a good quality office chair at home during the working day and evenings on my gaming computer, so I decided to buy the Pledge May High Back Task Chair.

I've been very fortunate, to say the least since I currently use a Pledge-branded office chair, namely the Ethos model. Having used the same office chair for 11 years, it is still a superb comfortable chair to this very day.

So, without any doubts I purchased the May High Back model also made by Pledge, a British-branded company, all chairs are manufactured in the UK, so you are guaranteed excellent quality. It has the same foam seating base and back as my Ethos, I did enquire with the staff member on the website live chat to confirm this before I placed my order.

I also opted for the sliding seat, lumbar support and adjustable arms options as well, I'm 6ft 4, so I need to use a comfortable chair to accommodate my body length, glad to say the May High Back chair does an excellent job of providing all-day comfort.

If you are looking to purchase an excellent quality office chair that will provide you with all-day comfort and support, I highly recommend Pledge branded office chairs, as stated I currently use the Ethos model and have done for 11 years and it is still very comfortable.

Since my chair was a custom made-to-order chair I had little waiting time for the chair to arrive, around 10 working days. The chair was very well packaged and protected, fully built ready to use, I only needed to affix the wheelbase to the chair which was simple to do, no tools needed.

Also, worth noting, BestBuy-OfficeChairs were the cheapest around for the chair including the added-on customisations, so thanks for the great pricing and free delivery also.

11 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Quality and Service

Eco Under Desk Mobile Pedestal 2 Drawer: Excellent quality much better than I expected. Already assembled and just needed to attach draw handles and wheels. Arrived well packaged and just 3 days after placing order. Highly recommend company and product.

3 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Unable to return product

Unable to return product. The business model is fraudulent, if you order on line you should be able to return if the product has been assembled. In this case I ordered a chair that turned out to be uncomfortable to the extent that it left marks on my back but as I had assembled I could not return it. I am not sure how I would know if the chair is comfortable without assembling and sitting on it. I am now stuck with an uncomfortable chair. I would not buy anything from this company again.

3 de abril de 2024
Opinião espontânea
logótipo da bestbuy-officechairs

Resposta da bestbuy-officechairs

Dear Richard Bolton,

We are sorry the chair is causing you issues, but unfortunately we are unable to take back chairs that have been assembled and used. This is outlined in our Terms and conditions which you would have had to have ticked before you could to proceed any further with your order.
We do not offer a try before you buy service on any of our chairs,

We would recommend anyone to call if they are looking for advice on what chair would be suitable for their needs.

Regards
Bestbuy-officechairs

Classificada 5 em 5 estrelas

Very easy site

Very easy site - delivery was next day so that was a bonus - Very happy with the chairs we purchased

26 de março de 2024
Classificada 5 em 5 estrelas

Reception desk heaven

Easy to order, telephone assistance with requirements and actually listened to delivery instructions regarding access. Great customer service and quality of products as expected. Presents a very professional appearance for our reception area.

26 de março de 2024
Classificada 5 em 5 estrelas

Excellent quality

Excellent quality, good value, delivered on the day I requested and a question I had was dealt with promptly when I telephoned.

26 de março de 2024
Classificada 5 em 5 estrelas

Excellent service

Excellent service.

When I ordered my desk I picked the wrong size and only noticed when I got my confirmation email. I called bestbuy as soon as I noticed my error and this was sorted asap, I then received a new order confirmation with the correct sized desk.

The Desk arrived within a few days of the order being placed despite having a 7-10 day delivery schedule. I also got a call to book in my delivery the day before via the courier company.

The tracking was emailed to me on the day of delivery with an expected 2hour time slot
Would definitely use again excellent service

Excellent customer service
Extremely fast delivery
Would recommend highly

25 de março de 2024
Classificada 5 em 5 estrelas

Amazing customer support

I want to start off by saying I refuse every-time I get suggested to leave a review. however after my experience with the customer support team here I had to leave a review.

-fast response times
-efficient, straight to the point no waffle
-extremely helpful

Highly recommend

28 de fevereiro de 2024
Classificada 5 em 5 estrelas

Fantastic Customer Service

I had a problem with an order and James was extremely helpful and helped resolve the issue immediately.
James also replied with a quote within minutes of emailing. Fast delivery and will definitely be ordering from them again.

16 de fevereiro de 2024
Classificada 1 em 5 estrelas

Promised next day delivery never…

Promised next day delivery never arrived. Phoned next day was told item out for delivery, checked on DPD tracker they didn't even have item so phoned again was promised return phone call, still waiting. Will never buy from these liars again. As to reply if you think that was 5 minutes you need to fix your clock.

15 de fevereiro de 2024
Opinião espontânea
logótipo da bestbuy-officechairs

Resposta da bestbuy-officechairs

Dear Ray,
When you called chasing delivery of you order you were advised it should have been out for delivery that day 13th Feb (ordered 12th Feb) that is what our systems was indicating, and you were advised that we had to contact the courier for the tracking details for you.
Tracking details were received and these were sent directly to you, but we recognised that these should have checked it in the first instance for verification on the delivery status before sending on – yes this was our error!
In the second conversation you told us that it hadn't been received by DPD as per the tracking information we sent. At this stage we would need further clarification from DPD on the status as we have no visibility on the goods, you were informed that we would get back to you as soon as possible with an update. Unfortunately, before we had any response from DPD and within 5 minutes of the 2nd call you had disputed the case with PayPal and wrote the review stating we had lied to you.
Later DPD came back to say the hadn't received the parcel and they couldn’t locate in their warehouse. Given your course of action above we thought it would be best to cancel the order and offer you a full refund.

Regards
Bestbuy-officechairs

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais