BikePark Wales Opiniões 3378

TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Should be able to get a refund up untill atleast opening time on the day realy. Or make a future booking Incase your car breaks down or something comes up. Just a box with unavailable isn't good enoug... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

All staff were really friendly and helpful, the website was very informative and represented the place well as it's big with lots going on. We booked on as a family of 5 to the Ticket To Ride and hire... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really good and well worth a visit. Something for everyone, and a special thank you to our driver on the first run up, who offered great advice and made our visit even better. Nice vibe with no sw... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My son had a huge crash whilst riding and all the staff from reception through to management and the first responders where phenomenal. I cannot express how professional and supportive they were to... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Centro de desportos de aventura
  2. Aluguer de bicicletas
  3. Loja de reparação de bicicletas
  4. Loja de bicicletas
  5. Café
  6. Atracção turística

Escrito pela empresa

The concept is simple, picture a ski resort, remove the snow and replace the pistes with an array of sweeping flowy bike trails meandering to the bottom of the mountain and you are close. Add a bunch of adrenalin and big sprinkle of fun and you are pretty much there. BikePark Wales is an exhilarating way to spend your day in the Welsh mountains.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 70% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

38 degrees

Great trail great staff crazy 38 degree heat 🥵

25 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Dean, that’s a proper scorcher 😅🙌

Fair play getting out on the hill in 38 degrees, not for the faint-hearted 👊 Glad the trails and team still delivered despite the heat.

Catch you back on a slightly cooler one next time!
The BPW Team 🤘

Classificada 4 em 5 estrelas

Bit warm like.

Lads, it's 38 degrees, that's excessive.

25 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Haha you’re not wrong there Ian 😅🥵

That was serious heat, even by BPW standards! Fair play to anyone getting laps in on a day like that 👊

We’ll try and dial the thermostat down for your next visit… no promises though!
The BPW Team 🤘

Classificada 5 em 5 estrelas

Great few days riding

Great few days riding. Came over from Ireland with my son. Very impressed with the setup, friendly knowledgeable staff and well maintained trails. We'll be back!

19 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Nice one Jim 🙌
Fair play making the trip over from Ireland, sounds like you and your son made the most of it 👊

Great to hear the trails, setup and team all delivered. We’ll be ready for your next visit!
The BPW Team 🤘

Classificada 4 em 5 estrelas

What a place

What a place, the amount of routes and variety is first class. Only reason for a 4 star is sections 40-47 of beast of Burdon (BoB) i think could do with some work to make it a little less hard work after the climb. I was with a friend who was on a manual bike and we both found it really hard and not comfy at the last part of the climb.
Apart from that facilities and everything else spot on.

13 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Hi Peter, thanks for the great feedback overall 🙌

Stoked you’re enjoying the variety and the setup 👊
We hear you on that section of Beast of Burden, it’s definitely one that can feel like a bit of a slog, especially after the climb and if you’re not on an e-bike 😅 We’ll pass that on to the trail team as useful insight 👍

Hope to see you back up here soon!
The BPW Team 🤘

Classificada 3 em 5 estrelas

Should be able to get a refund on the day.

Should be able to get a refund up untill atleast opening time on the day realy. Or make a future booking Incase your car breaks down or something comes up. Just a box with unavailable isn't good enough especially when the product you have bought relies on the fact you're actually there in person to physically do it.

22 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Hi Dan, thanks for sharing your feedback 👊

We understand the frustration around last-minute changes, especially when things like travel issues crop up. The current policy is in place to help us manage capacity fairly, as sessions are often fully booked and we need sufficient notice to release and resell spaces.

That said, we do appreciate situations can be out of your control, and your feedback is noted 👍
The BPW Team.

Classificada 1 em 5 estrelas

Never again My experience booking the…

Never again My experience booking the uplift at BikePark Wales was hugely disappointing from start to finish. The website was frustrating and difficult to use, which immediately made the process more stressful than it needed to be.

Unfortunately, the experience on the day didn’t improve. The overall service felt disorganised and unwelcoming, and at times I felt uncomfortable and judged based on my appearance, which made the whole visit even more disappointing. Whether intentional or not, it left me feeling out of place and unwelcome.

For something that should have been straightforward and enjoyable, it ended up being stressful and underwhelming. I expected a much smoother, more professional, and inclusive experience. Sadly, I wouldn’t rush back anytime soon nor would I recommend it to friends or colleagues

22 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Hi Paul, thanks for taking the time to share your experience 👊

We’re really sorry to hear that your visit left you feeling this way. That’s not the experience we want anyone to have, and we take feedback like this seriously. BPW is built around being an inclusive, welcoming place for all riders, so it’s genuinely disappointing to hear you didn’t feel that during your visit.

We’d welcome the opportunity to understand more about what happened so we can look into it further, if you’re open to it, please do reach out to us directly.
The BPW Team 🤘

Classificada 5 em 5 estrelas

Incredible couple of days

Incredible couple of days. But crazy hot weather - recommend installing drinking water taps at the uplift que!!!

22 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Nice one James 🙌
Sounds like you had a great couple of days, even if the weather turned it into a bit of a furnace 😅

We hear you on water points, it’s a common ask. Getting fresh water supply up to the uplift queue is more of a challenge than it might seem on a mountain site, but we completely understand why it would help on those hot days 👊

See you back up here soon!
The BPW Team 🤘

Classificada 5 em 5 estrelas

Old git pensioner.

I'm a regular rider there but getting too expensive as I'm a pensioner now.having to pay extra on a cup of tea for a paper cup !! had a great day yesterday.staff (lady driver) very jolly.go around 4 times a year,afan other wise.more attention to the blue trails a must as alot of young kids and old gits like me use them.

21 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Hi Martin, always good to hear from a regular 🙌

Glad you had a great day and that the uplift crew were keeping the vibes high 👊

We hear you on pricing as well, especially for regular visits, it’s something we keep in mind. Appreciate the feedback on blue trails too, they’re a huge part of the park for a lot of riders, so that’s useful insight 👍

Hope to see you back again.
The BPW Team 🤘

Classificada 5 em 5 estrelas

Really good and well worth a visit

Really good and well worth a visit. Something for everyone, and a special thank you to our driver on the first run up, who offered great advice and made our visit even better.

Nice vibe with no swaggering by the super advanced riders doing things most of us can only dream of! :-) GMBN were there as well chatting with guys and everyone was having a really good time. Looking forward to going again.

19 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Roger, love this 🙌
Great to hear you felt the vibe on the hill, that friendly, no-ego atmosphere is exactly what we’re all about 👊

And a shout to the uplift driver too, those first-run tips can make all the difference!

Sounds like you caught a good one with GMBN in the mix as well 😎

See you back soon!
The BPW Team 🤘

Classificada 4 em 5 estrelas

Should be 5 stars but for fork damaging method of securing

It would have been 5 stars, but they've adopted a revised method of securing the bikes which damages your forks. Inverted fork users should be particularly aware. Discussed in detail below.

The positive overall comment is BPW have a truly world class trail network and crucially they are being constantly maintained and added to.

Unlike many European bikeparks who seem unable to keep up with user wear, (braking bumps etc), that does not seem to be the case with various blue, red and black trails I rode over two days.
I haven't been since 2019 and I was impressed to see all the same trails are in probably better condition than they were 7 years ago. They have also added numerous other quality trails.

The only negative point is, BPW have adopted a revised damaging and akward method of securing the bikes to the trailers through the use of a rubber tube (and secondary strap) the tube is problematic as it is wrapped over both fork legs via through the wheel (over a spoke if not observant) then under a trailer member and back to the same side of the handlebar as the secondary strap. The tube requires significant tension and due to the muddy conditions when pulled across both fork lowers it scratched the paint and stickers on our forks. So much so, I'll need new stickers and possibly to respray the fork legs!
I had to wrap insulating tape around the fork legs for the second day.

I have seen many trailer designs and methods of securing bikes, while it definitely secures the bikes this is not the best. PBW should pre-warn riders to wrap their fork legs.
The cheapest full suspension fork is hundreds of pounds with high end forks costing over £2000.
Also, any upside down fork (such as the new Fox Podium or Manitou Dorado, DUC 32 etc) may see this gritty rubber tube pulled over their very expensive stantions potentially scratching or tearing off the plastic stantion guards. This should be rethought.

12 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Hi Patrick, thanks for such a detailed and thoughtful review 👊
Stoked to hear you rate the trails so highly and that you’ve noticed the work going into maintaining and improving them, that means a lot 🙌

We really appreciate you raising your concerns about the trailer setup as well. The current system is designed to help reduce load times, giving you more riding time, while also maximising safety and stability during uplift. That said, we completely understand your concerns around contact points, particularly in muddy conditions and for higher-end or inverted fork setups.

We haven’t seen widespread issues, but feedback like this is important, and we’ll continue to review and refine where needed 👍

Thanks again for taking the time to share such in-depth feedback, it all helps.
The BPW Team 🤘

Classificada 5 em 5 estrelas

great day at BikePark Wales

great day at BikePark Wales. Well organised, great staff and brilliant trails. Uplift very well organised.

21 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Nice one Thomas 🙌
Sounds like everything was ticking along nicely, uplift, trails and team all doing their thing 👊

See you back up here soon!
The BPW Team 🤘

Classificada 5 em 5 estrelas

Wow what a great day

Wow what a great day. My first experience of proper downhill trails and bikepark Wales didn't disappoint. The staff were great as were the other riders. Everyone so helpful and friendly. It looked busy when we arrived to check in but didn't seem it all when using the trails. The uplift runs so smooth and efficiently, I was so impressed. Those blue trails were perfect for me and I even managed a couple of red. Definitely will be returning. Amazing day.

20 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

David, what a first proper bike park day 🙌

Stoked it all came together for you, from the smooth uplift to finding your flow on the blues (and sneaking onto a few reds 👊)

Love that you felt the friendliness of the place too, that’s a big part of it.

See you back for more soon!
The BPW Team 🤘

Classificada 5 em 5 estrelas

best place to play mountain bikes

Another great day at Bike Park Wales. Blaring sun. Banging trails. Good times to be had.

12/10 would totally again.

-- open top uplift for the summer maybe? --

21 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Haha love that Gary 😎🙌
Sun out, trails firing and good times all round, doesn’t get much better than that 👊

Open top uplift… now there’s an idea for those hot days 😂
The BPW Team 🤘

Classificada 5 em 5 estrelas

Trails

First time here, a lot of different trails for different types of riders. Definitely worth the money, will be making a return soon for some more fun.

21 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Nice one 🙌
Great to hear your first visit delivered and you found plenty to ride 👊

We’ll be ready for your return trip!
The BPW Team 🤘

Classificada 5 em 5 estrelas

Ticket to Ride experience

All staff were really friendly and helpful, the website was very informative and represented the place well as it's big with lots going on. We booked on as a family of 5 to the Ticket To Ride and hired bikes with a guide/instructor, Colin, who was very nice. The youngest rider, aged 10, found it quite a challenge but still enjoyed it overall. The teens loved it. The atmosphere was good, we'd go again and really valued having a guide as it's quite overwhelming for first timers.

21 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Hi Catrin, this is great to read 🙌
Ticket to Ride is such a good introduction, especially for first-timers, it can definitely feel overwhelming otherwise 👊

Big shout to Colin as well, he’ll be stoked to hear that!

Sounds like the whole family got something out of it, see you back again soon.
The BPW Team 🤘

Classificada 5 em 5 estrelas

£35 for a parent and child uplift?! Yes please

Absolutely loved the parent and child uplift morning (10am-1pm). The pricing (£35) was exactly what I’d like to see becoming a permanent fixture rather than a one-off in order to encourage youngsters to ride and improve.

21 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Nice one Marc 🙌
Stoked you loved the parent & child uplift, getting more young riders involved is what it’s all about 👊

We hear you on making it more regular, really useful feedback 👍
The BPW Team 🤘

Classificada 4 em 5 estrelas

Had a great day all facilities were…

Had a great day all facilities were all there that was needed . The only negative and defo my fault had a nasty off on top of the trail I think it was call 47 something badly landed on my head wrench my neck thought I had broken it at first. Not one person came over to assist. Had to get my self over to uplift so they could get me to first aid , once I was in the hands of the staff they could not do enough for me , we all need to look out for each other and stop if someone is down . I will come back when better

21 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Hi Neil, really sorry to hear about your crash, that sounds like a tough one 👊 We hope you’re recovering well.

You’re absolutely right, we all play a part in looking out for each other on the hill, and that sense of community is something we really value.

It’s great to hear the team looked after you once you got back down, we’ll make sure that gets passed on 🙌 For future visits, it’s also worth noting there’s a first responder number on the pass attached to your bike, so help can be called straight to you on the hill if needed.

Take it easy and we’ll see you back when you’re ready.
The BPW Team 🤘

Classificada 4 em 5 estrelas

Good experience but could have been…

Good experience but could have been better!
Uplift staff just standing around chatting with each other instead of assisting with getting the bikes on the trailer.
Kitchen staff getting Assy with when you collect your coffees and ask for takeout cups and saying you have to pay extra for takeout but when ordering and paying they didn’t give you the choice.

14 de junho de 2026
Opinião espontânea
logótipo da BikePark Wales

Resposta da BikePark Wales

Hi Tom, thanks for the feedback 👊
Sorry to hear parts of the experience didn’t meet expectations, particularly around uplift support and the café interaction.

We’ll feed this back to the relevant teams, it’s important we keep things running efficiently and with the right attitude throughout 👍

Appreciate you taking the time to share
The BPW Team 🤘

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais