Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Late delivery, game pretty fast after I contacted, it was some reason stuck in bitgilds warehouse 2 weeks. bar is ok, ups delivery is bad, first game info that bar is coming today, game in second day,... Ver mais

Classificada 4 em 5 estrelas

Einkauf war easy, support war schnell, diskret Okey KYC ab einer gewissen Summe normal das ist gut. Einziges Manko - Lieferzeit - wenn ich schon pro Bestellung 40 € shipping zahle dann erwarte ich Pr... Ver mais

Classificada 5 em 5 estrelas

A really good company. Great communication, boss always reply quickly to email. They deliver using anonymous package. I recommend. Update : if > 10k€ (in a single or more transactions/1yr) then KYC a... Ver mais

Classificada 5 em 5 estrelas

I made multiple purchases from Bitgild and all were delivered quick and of perfect quality. Then one shipment got lost by delivery. As I filed a ticket, they contacted me the next day, stared the pro... Ver mais

Informações sobre a empresa

  1. Negociante de ouro

Escrito pela empresa

Buy physical gold and silver with bitcoin, stablecoins and other crypto currencies.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

152 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Experiencia excelente y gran profesionalidad

Mi experiencia con esta empresa ha sido excelente desde el inicio hasta el final. Su profesionalidad y seriedad me parecen aspectos a tener en cuenta a la hora de vender metales preciosos.

Cumplen con lo que prometen y todo el proceso ha sido muy bueno, dentro de los plazos previstos y acordados.

Volvería a trabajar con ellos sin duda alguna.

10 de fevereiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

apperently not a scam, just a long wait. be prepared.

This was a long wait. 3 months exactly. But hej , everything arrived sound and safe.
So u get 3 stars, for the 3 months.

15 de fevereiro de 2026
Opinião espontânea
logótipo da Bitgild.com

Resposta da Bitgild.com

Thank you for your review.

We are sorry to read that you are feeling disappointed about the delivery time. We understand that the delay is frustrating. As previously communicated, we informed you that the delivery time of the products you ordered turned out to be longer than initially expected. Please be assured that we are doing our very best to receive the items as soon as possible and complete your order.

In addition, one of our colleagues will contact you as soon as possible to offer an alternative product that is available for immediate delivery, should you prefer not to wait any longer.

Our apologies for the inconvenience caused, and thank you for your patience.

Kind regards,
Bitgild

Classificada 5 em 5 estrelas

Highly Recommended

Everyone has been absolutely wonderful to work with. From Rolf, Gabriel, Ben and Daan- they are professional yet personal. It is always wonderful to work with people in the industry that take a high level of pride in both their work and customer service.

19 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Extraordinary service following theft in transit

This was my first order with Bitgild.com and was scheduled to be delivered in two separate packages. Following delivery of the first package from UPS it was clear the package had been opened in transit and the contents stolen.

On reporting this to Bitgild their response and handling of the subsequent investigation was exceptional. This was a large purchase and stressful loss for me but the clear and professional handling of the situation is all you could wish for. The entire order was cancelled and following the UPS investigation a full refund was issued.

I'd like to express my sincere thanks to Gabriel and colleagues for their patience and regular communication throughout. A trustworthy and genuine company who, even when the worst happens, respond professionally to resolve the situation. Many thanks.

17 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Alles in Ordnung

Alles in Ordnung, die Lieferzeit ist etwas länger. Aber ansonsten hat alles geklappt. Der Support antwortet nach ca. 2 Tagen

12 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

BitGild is over? Eventually not

You can read my original post below. Eventually the coin was delivered, all good. For some reason they didn't receive any of my emails but in the end all worked fine. It took them 10 days in total to deliver it.

I have purchased gold coins a few times from BitGild and all went fine. HOWEVER, I recently purchased a Kruggerand and it's been 5 days without a response. I received the confirmation of order email but since then I have sent them close to 10 emails in all the possible addresses they have and I haven't got an answer. It makes me think if they simply made as much as they could and now they simply ran away. I hope this is fixed so I remove my comment but until then everyone BEWARE

6 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I highly recommend Bitgild

I highly recommend Bitgild. They are polite and quick to respond , my orders arrive quickly and the whole system is user friendly. Safe and secure .I love this company.

1 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great online shop

One of the last places where you can use BTC for anything other than trading.
Fast and discreet delivery in <1 week to Germany.

11 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Super spannend om ineens met crypto een…

Super spannend om ineens met crypto een stuk goud te kopen zonder dat je hier fysiek ergens bent of kunt pinnen. Maar het is 100% goed gegaan, incl. het lokaal ophalen op locatie in Baarn.

Koerier doe ik wellicht de volgende keer, maar ga hier wel van gebruik maken

20 de junho de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Angoisse du premier achat et point de livraison fermé

Cher service client Bitgild.
Je suis aussi surprise qu'il n'y ait pas de suivi ni d'historique de commande dans votre site. J'ai choisi un point de livraison et je suis passée aujourd'hui et il est fermé jusqu'au 2 juillet inclus. J'aimerais changer de lieu de livraison et j'aimerai savoir si les gold coins arriveront sous scellés ? Je vous remercie de rentrer en contact avec moi car il s'agit d'une commande importante.

16 de junho de 2025
Opinião espontânea
logótipo da Bitgild.com

Resposta da Bitgild.com

Bonjour Jeanne,

Merci pour votre message.

Nous serions ravis de vous aider à modifier votre adresse de livraison. Toutefois, veuillez noter qu’il pourrait être plus rapide d’attendre jusqu’au 2 juillet plutôt que d’effectuer un changement maintenant. Cela dit, nous nous ferons un plaisir de vous assister si vous préférez procéder à la modification de l’adresse.

Pourriez-vous, s’il vous plaît, envoyer vos coordonnées à service@bitgild.com afin que nous puissions vous aider rapidement ?

Merci d’avance.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais