I was looking for a small daypack and Blacks had quite a good selection. Found one in the sale at a bargain price.
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Leia as opiniões dos outros
The website showed the products in detail and ordering was straightforward. Our item was delivered on time and with email updates and once received is exactly as described, so a perfect experience fro... Ver mais
A empresa respondeu
Had a great experience today buying walking boots. The staff, Ollie in particular, was really helpful - he must have gone to the back room five times when I kept asking for different sizes, but becaus... Ver mais
A empresa respondeu
Had a great exerpeince getting some walking boots for myself today. We visited Blacks in Bond Street, Bristol. Welcomed as we came into the shop and asked what we were looking for, and shown the righ... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- também em
- Loja de artigos de corrida
- Loja de artigos para acampamento
- Loja de calçado
- Loja de malas e malas de viagem
- Loja de roupa desportiva
Sobre Blacks - Bristol
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contacto
71 The Horsefair, Broadmead, BS1 3JP, Bristol, Reino Unido
- 01172 448566
5,0
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Today I was served by James in Bristol
Today I was served by James in Bristol. Had some faulty waterproof trousers to return. Full refund, no questions asked. Excellent service and would definitely recommend this store to one and all!
5 de dezembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Good shopping experience
Good shopping experience. The all team was helpful. Good bargains to be had with Black Friday.
3 de dezembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
I was helped by Ollie
I was helped by Ollie, very friendly and helpful. Very good store it has a variety of stuff. thanks Ollie !!
23 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Visited Bristol store today
Visited Bristol store today. Was impressed by the choice. Assistant, Ollie, was cheerful and helpful.
2 de dezembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Blacks Customer Care Team
Easy to buy walking boots
Had a great experience today buying walking boots. The staff, Ollie in particular, was really helpful - he must have gone to the back room five times when I kept asking for different sizes, but because of that I found a pair in my budget that fit absolutely perfectly. He even let me know about extra offers in store so I ended up buying a reduced head torch too. Very pleased, I look forward to wearing my new boots in the dark!
30 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
Very pleasant and helpful staff
Very pleasant and helpful staff. Ollie had great knowledge of the difference between models and was very useful in deciding which jacket to buy. Couldn't have asked for better service.
15 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Knowledgeable staff
Ollie was extremely knowledgeable and helpful. Could not fault the service.
28 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Ollie was fantastic and helped me
Ollie was fantastic and helped me
Choose a bag for traveling thank you :)
28 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Went in for a fleece for work
Went in for a fleece for work
James was really helpful.
All sorted. Cheers
28 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
New waterproof jacket
I needed a new waterproof jacket. For clothing I like to actually try it on and see the quality before buying so I headed into Bristol. Blacks had the best range and the store assistants were very helpful. A big thank you to Sue who was very helpful. I ended up buying the OEX Tirran waterproof jacket and I'm very happy with it, love the look, fit, colour and though I have yet to try it in a serious downpour I'm sure it will be good.
25 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Really good staff Ollie spending time…
Really good staff Ollie spending time with every customer knowledgeable about all the products really good to see this level of service !!
23 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Great team
Had a great exerpeince getting some walking boots for myself today. We visited Blacks in Bond Street, Bristol. Welcomed as we came into the shop and asked what we were looking for, and shown the right direction immediately. Sue helped me look at all the walking boots that I was interested in, and also checked to see if other options i fancied that weren’t available in the shop were online.
I found the perfect pair and overall had a great experience! Cheeers!
25 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
All staff were helpful
All staff were friendly and ready to share their expertise. Jake was really helpful. Great customer service.
24 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Good prices and helpful
Good prices and helpful, knowledgeable staff
23 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Blacks in Bond Street very helpful
Found the ideal Child backpack on line. Jake went through the features in store and Tim supplied plastic bin bags to protect from the no stop rain.
Very pleased with my purchase from Black's in Bond Street, Bristol.
Jake and Tim very helpful and pleasant assistants. One Xmas gift sorted.
Lesley
24 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Blacks Customer Care Team
Excellent service
Excellent and very patient service by Inès, helped my husband choose a pair of walking boots.
23 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Purchase of Boots
Ines gave me exceptional service. She gave me space to try on several boots without ever rushing me. She was knowledgeable and friendly. It was a pleasure visiting the shop.
Judith
23 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Resposta da Blacks - Bristol
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Excellent service today from Ollie in…
Excellent service today from Ollie in the Bristol store. Thanks for your help! Delighted with my new walking boots.
23 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Molly & James
I was assisted by Molly who helped me on the shop floor while I was looking for some boots, she was incredibly knowledgeable, very approachable and helpful.
I was then served by James, he made the experience really friendly, casual and relaxed while also providing very helpful information. I appreciate his chattiness, being somebody who struggles with social anxiety, he made me feel at ease in a situation I usually dislike. I'll definitely keep returning to Blacks, the team here are really great.
Thanks!
21 de novembro de 2024
Opinião espontânea
Resposta da Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
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